CHG_CANON wrote:
1, Call Adobe help at 800 833 6687
alternatively
2, Access Adobe.com and sign-in using your Adobe credentials.
3. Access Help & Support.
4, Click "Contact Us", force the virtual assistant to give you over to a human.
Earlier this week, a UHH community member did the following, and with help from Adobe, made some adjustments that seemed to resolve the same / similar problem.
Once again Thank you for your help.
Tech support lead me to the issue quite quickly.
If anyone has this issue, this is the solution...
Edit - Preferences - Technology reviews - Check off Deactivate Native Canvas.