Photoshop problem
Mar 22, 2023 07:06:31 #
Several days ago photoshop had an update. At the same time Microsoft also had an update. This led to an issue I have not seen with the photoshop platform. Please know that prior to all of this I was using the program for a job that I had just completed with no problems.
The problem is when I open an image the screen only shows a flashing white screen. Has anyone had this happen to them? and if so where you able to correct it?
BTW, I had also updated my drivers for the Video board for their latest updates. But also know the white flashing screen had manifested itself before that and I was hopping that would solve the problem.
I even went to the extreme of uninstalling Photoshop and re-installing, with no result.
One last thing, Lightroom is working perfectly as well as all my other programs. Photoshop support was not a help, yet!
Any help would be appreciated.
Here is an update to the problem. I have deleted the new version and installed the previous version and it is working normally??? it also indicates an update is available... For now I have to do some work and am tired of messing with this. I have spent two days truing to figure this out...
Bob
The problem is when I open an image the screen only shows a flashing white screen. Has anyone had this happen to them? and if so where you able to correct it?
BTW, I had also updated my drivers for the Video board for their latest updates. But also know the white flashing screen had manifested itself before that and I was hopping that would solve the problem.
I even went to the extreme of uninstalling Photoshop and re-installing, with no result.
One last thing, Lightroom is working perfectly as well as all my other programs. Photoshop support was not a help, yet!
Any help would be appreciated.
Here is an update to the problem. I have deleted the new version and installed the previous version and it is working normally??? it also indicates an update is available... For now I have to do some work and am tired of messing with this. I have spent two days truing to figure this out...
Bob
Mar 22, 2023 09:12:28 #
Bob, make this easy on yourself. Call Adobe. Good luck and please post the solution.
PS I did not have this problem.
PS I did not have this problem.
Mar 22, 2023 09:30:12 #
abc1234 wrote:
Bob, make this easy on yourself. Call Adobe. Good luck and please post the solution.
PS I did not have this problem.
PS I did not have this problem.
Thank you for the response. I am going on vacation this Friday. I will most likely do that when I return. Maybe they will have had a solution by then. lol
Bob
Mar 22, 2023 18:05:53 #
Do a google search on the problem. I had that same problem after an update and found the solution via google. I don’t remember exactly what it was but it involved preferences and the graphics card setting.
Mar 23, 2023 05:39:22 #
blue-ultra wrote:
Several days ago photoshop had an update. At the ... (show quote)
Bob this morning I got another update from Adobe. It said it was to fix some bugs. Personally I have not had the problem, but i am thinking this new update might be a fix to your problem/
Mar 23, 2023 06:12:16 #
jjanovy wrote:
Do a google search on the problem. I had that same problem after an update and found the solution via google. I don’t remember exactly what it was but it involved preferences and the graphics card setting.
Thank you...
Mar 23, 2023 06:12:32 #
Capn_Dave wrote:
Bob this morning I got another update from Adobe. It said it was to fix some bugs. Personally I have not had the problem, but i am thinking this new update might be a fix to your problem/
Thank you...
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