I route all FedEx packages fom B&H and elsewhere to my local Walgreens.
traderjohn wrote:
Keyword..."by" You chose to be doing something else. What would happen if you were home doing something else when the delivery came?
This is the only sensible response here. "By the end of business" means just that, sometime between the start of business and the end of business. It does not mean AT the end of business. These drivers get paid by the delivery so don't have time to mess about with people who don't understand a simple message.
tommy2 wrote:
It's a shame how some workers do not accept or care about even the most rudimentary responsibility their job demands...
Unfortunately, the job market has a lot of room for employees who are not emotionally connected with their employer or its customers. I wonder why...
Richard Engelmann wrote:
Unfortunately, the job market has a lot of room for employees who are not emotionally connected with their employer or its customers. I wonder why...
Employers are partly to blame. I am retired from a large company. For most of my years there it was a great company to work for. At meetings they would always say, and mean, that the employees were the backbone of the company. When being hired they stressed that short of stealing you had a job for life.
By the time I retired, as planned, the mantra became, 'If you don't like it, there's the door'.
Everyone I kept in touch with told me I retired just in time.
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Having to sign is a major nuisance. When that happens, I spend all day indoors - waiting.
I live in a rural area in Louisiana, mail and packages get damp even in a good mailbox. I travel. In my area FedEx is much worse than UPS. Now both dump packages to USPS for final delivery which often is a black hole.
I resolved delivery issues years ago by using a personal mailbox, currently a UPS store. They handle signatures, notify me by email of deliveries(including tracking numbers), store and protect packages and mail from damp, theft.
In my experience, FedEx is the pits. I frankly can't understand how they compete and stay in business.
John Sh wrote:
This is the only sensible response here. "By the end of business" means just that, sometime between the start of business and the end of business. It does not mean AT the end of business. These drivers get paid by the delivery so don't have time to mess about with people who don't understand a simple message.
If you bothered to read the full thread you would have a better understanding of the facts.
fotobyferg wrote:
What a nightmare I am experiencing getting my camera body and three lenses back from service.
First attempt “by end of business day”. So much for the “end” part. I was out riding my horse at 10:45 a.m. when they made the first delivery attempt.
Second attempt with same timeframe both my husband and I were home...he outside with the RV running (he does monthly service checks) and me 30’ from the front door tidying our indoor/outdoor porch. He saw nothing and I heard nothing. Obviously the driver didn’t make much of an attempt. I immediately called FedEx to complain and said WTF...how could he have missed us? Offered the option to have package left at local dropzone by 6 p.m.....guess what...package was never dropped.
Called FedEx again. By this time I was losing patience, getting frustrated and increasingly concerned about my expensive gear taking an east coast tour. Was told driver would make second attempt that evening. Three guesses (first two don’t count): no package.
It is now 6 a.m. on Day 3... do I know where my package is? Guess....see previous sentence above.
I am disgruntled, worried and expect to spend the day sitting on my front stoop...in the rain...with signs lining my (longish) driveway saying (in red ink)...hey FedEx guy, I’m here. Call me! Written in caps.
Moral of the story: think twice before requiring a signature. I thought I was doing the prudent thing, but it has come back to bite me in the *ss.
What a nightmare I am experiencing getting my came... (
show quote)
Sorry to hear of your nightmare.
FedEx is the worst. My daughter runs a postal store, and I sometimes help her. USPS and UPS are the only way to go if you have a choice.
For an expensive item. You do want to be home for a signature, to receive your item. Porch pirates use to operate during the Xmas holidays. Now, it is Year round. I saw on the TV News. That 10% of delivered packages in NYC are stolen by Porch Pirates. Not all of those packages were cheap items either.
Create a Fed Ex account. On line you can the divert your delivery to a local Fed Ex Store. Works like a charm. Perhaps in rural area there are no such stores, but in urban areas, it works quite well. You get notified of the delivery and you simply go to the store and pick up package at your convenience.
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