JohnSwanda wrote:
I got the following email from Facebook;
"John, you have 30 days to take action. Your Facebook account has been suspended. This is because some of your posts or comments don’t follow our Community Standards. If you think we suspended your account by mistake, you have 30 days to disagree with our decision. If you miss this deadline your account will be permanently disabled."
There was a button saying "disagree with decision" which I pushed. Then I got another email saying there was a problem with my Facebook ad account and I needed to verify payment. But I don't have and have never had a Facebook ad account. So I assume someone hacked my account, opened an ad account and posted something that violated the terms of service. The emails looked to come from authentic Facebook addresses, and when I went to Facebook my page had this notice:
"Review requested
If we find that your posts or comments didn't follow our Community Standards, your account will remain disabled.
We're always looking out for the security of people on Facebook, so while your posts and comments are reviewed you can't use Facebook."
Facebook doesn't have a customer support number or email that I could find to report the hacking. I found some support online, but it always leads back to my blocked home page. I can't believe there isn't a way to report to them that my account has been hacked. It has been two weeks now and I haven't heard anything else from them. Has anyone else had this experience, and what did you do? I only use Facebook to keep up with some family and friends, and a couple Facebook groups. I haven't even made any posts for a long time.
I got the following email from Facebook; br br &q... (
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