jerryc41 wrote:
I hate to buy these things because after spending the money, they don't solve the problem. Going back several days, I could have paid $40 for a program, but I found a free alternative. That didn't work, either. I've been working with this MS tech for 11 days, and we're up to five pages of messages now. When he suggested Linux, I think that was a desperation move.
The problem is that I have backup folders in an EFI partition, although there's no logical way they could have gotten there. Apparently, this happens occasionally. I finally managed to access the partition and give it a letter name, but since Windows is protecting it, I have to get another program to delete those files. In order to do that, I have to boot from a flash drive using a program called Partition Assistant. I cannot boot from the flash drive.
I hate to buy these things because after spending ... (
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Jerry, have you been elevated to Level II or Level III support? It's been my experience that MS Level I techs will not elevate your problem until they finally admit they cannot help you. And that seldom happens. Good luck - JRH