Pixelpixie88 wrote:
Yes, I have been to their website twice and filled out the slip. Good luck and I would be interested to know if you can get yours updated, since my problem sounded just like yours and the technician said I had to get a new card. Please let me know the outcome.
Thanks..Marsha
Our conversations were three weeks ago - I was wondering if you had your problems fixed. I had contacted Topaz Help and although replies were slow, I did receive email from them with suggestions. None of the suggestions works so I had a computer guy come and had a new graphics card installed. It still was not working via the program, but only on the desktop. I just did a re-boot and I think the problem is now solved and everything is working. I haven't played with the new program much at all yet - I hope it is worth all the time, frustration, and extra money spent. Hope your problems are also solved.