hightek wrote:
I tried 2 fully charged canon brand batteries. I checked the micro switch on the battery door. I tried everything before sending it back. I hope they receive and report it is something so simple. Each time I turned it on it just got worse and did less till it was dead. The red light that indicates it's busy lit up solid and would not turn off, even with the camera off. Then there was nothing, I sent it in a couple day ago I hope to hear something this week.
I have a 70D and had battery problems with it after about 3 months. The batteries have a computer chip in them and those can go bad. When the battery is drained in the camera, it causes the camera to die. When you try to charge the battery, if the chip is bad it tells the charger that the battery is fully charged, so the charger cuts out. So you have the vicious cycle of no charge in the battery and no way to charge it because the battery lies to the charger.
It seems unlikely that this would happen to 2 of your batteries simultaneously, but it's possible.
I took my camera, charger, and battery to the Irvine service center. They tested everything, but it seems they know of issues with that "smart" battery. They gave me a new one on the spot.
I've had a 60D for several years and haven't had any problems. Had thought about upgrading to a 70D, but the few changes (WiFi, touch screen, etc.) wasn't worth paying for.
Had it happened to a Nikon I had--acted weird and then just died, but I felt I had gotten my moneys worth out of it. It was a Nikon D50
rehess wrote:
I'm finding this discussion to be fascinating. I moved from Canon to Pentax when I had two (inexpensive) Canon Rebels die over an eight year period; I've been told not to expect "long life" from a modern camera, but as an amateur, the two cameras gave me fewer than 5000 total images during that time. I'm wondering if Canon needs to focus more on quality design / control at all levels of their products.
I'm pushing between 20,000 and 30,000 shots at just over 12 months since I purchased my Canon Rebel T3. Yes, there have been some funky things that have happened, but I've chalked them up to operator inexperience or operator errors.
The worst thing that has happened so far, was that the SD Cards that I purchased with the camera stopped working correctly around 9 months after the camera and card purchases. Solution: Faster cards.
I hope not to run into the lead free issue too soon, only time will tell.
JoeM
Loc: Sacramento, California
I too, have had mine for about a year. I use it often and have had no problems at all.
Photo taken from Timber Cove Lodge, Calif
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My I suggest, check your battery with a volt meter with a load on it..if possible or take them to your local camera store, if none take them to your local battery mart to have them checked out, if none, buy a Wasabi battery from Amazon. Please remember There is NO camera manufacturer that makes their own batteries. Also note with the Li-On batteries, which we use, there is not need to deep cycle, that was only for the old niCad batteries.
One other thing to note, when your troubleshooting a battery issue remove the battery and leave it out for more than 15 minutes, and replace it with the camera switch in the off position..
Good luck,
the "G"
hightek wrote:
I tried 2 fully charged canon brand batteries. I checked the micro switch on the battery door. I tried everything before sending it back. I hope they receive and report it is something so simple. Each time I turned it on it just got worse and did less till it was dead. The red light that indicates it's busy lit up solid and would not turn off, even with the camera off. Then there was nothing, I sent it in a couple day ago I hope to hear something this week.
Interesting. Please let us know the results.
"Your Canon product has been received at our Factory Service Center and is currently being evaluated."
I did receive notification that is has been received, I will update what my Estimate is as soon as I hear back from them.
hightek wrote:
I tried 2 fully charged canon brand batteries. I checked the micro switch on the battery door. I tried everything before sending it back. I hope they receive and report it is something so simple. Each time I turned it on it just got worse and did less till it was dead. The red light that indicates it's busy lit up solid and would not turn off, even with the camera off. Then there was nothing, I sent it in a couple day ago I hope to hear something this week.
When Canon tells you what the problem is there are many of us who appreciate learning what was wrong. Pls post their reply.
Thanks and I hope it is not something serious.
hightek wrote:
I used it two days prior it worked perfect, turned it on and snapped a photo of the grandson. The camera focused fine beeped snapped the shutter on the live view screen there was a small image saying image can't be displayed, I turned it off replaced the SD card and changed to a fully charged battery. Turned it on nothing on the live view the top LCD displayed the shutter would not respond or live view when it was turned off again it would never turn back on. This has been an excellent camera up to this point, always kept in camera bag when not in use. I have sent it back to Canon to get an estimate on the repair costs. I hope to hear something soon, I was just wondering if any others have had any issues with theirs. Mine was 4 months out of warranty when it quit.
I used it two days prior it worked perfect, turned... (
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Not sure if this can be the problem, but in "live view" the camera opens the lenses aperture fully. There is a setting on my Canon 7D, called "safety shift" which prohibits the aperture from opening all the way, which won't allow the AF to lock in, due to a black or dark LCD, hence the shutter doesn't work. Good luck.
davidk2020 wrote:
I have a 70D and had battery problems with it after about 3 months. The batteries have a computer chip in them and those can go bad. When the battery is drained in the camera, it causes the camera to die. When you try to charge the battery, if the chip is bad it tells the charger that the battery is fully charged, so the charger cuts out. So you have the vicious cycle of no charge in the battery and no way to charge it because the battery lies to the charger.
It seems unlikely that this would happen to 2 of your batteries simultaneously, but it's possible.
I took my camera, charger, and battery to the Irvine service center. They tested everything, but it seems they know of issues with that "smart" battery. They gave me a new one on the spot.
I have a 70D and had battery problems with it afte... (
show quote)
ebiggs1
Honored Contributor
ebiggs1
Posts: 5,008
Registered: ‎12-07-2012
Re: Hard reset on 70D?
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‎06-21-2014 07:38 PM
Remove the battery for a couple days.
The (!) note on p. 30 of the manual as much as says that. Like most computers and increasingly more DSLRs, the date/time back-up battery is a cell permanently embedded on its circuit board that recharges from the main battery. It's only intended to hold settings for a short time between battery changes or short term storage. It won't hold settings for long term storage like the button battery cells
Would also like to know when you find out.
I opened a chat window with a canon rep today, they pulled up my repair and said the PCB board is damaged but there was no estimate with it. I was told I would be contacted by email soon,so i'm still waiting.
hightek wrote:
I opened a chat window with a canon rep today, they pulled up my repair and said the PCB board is damaged but there was no estimate with it. I was told I would be contacted by email soon,so i'm still waiting.
If they want to charge for the repair, I recommend that you ask nicely for them to consider that the warranty only recently expired and you feel such a failure is uncommon and should be covered. Can't hurt to ask - this has worked for me in the past.
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