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Advice on Toyota service
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Aug 10, 2019 20:19:28   #
FRENCHY Loc: Stone Mountain , Ga
 
foodie65 wrote:
Many thanks for replying and for the advice FRENCHY.
My 14 year old grandson has replaced the cabin and engine filters and I have found a trustworthy local place (through a neighbor) who changed the oil & filter and advised that the dealer 'recommended' services were not required at this time. Between him and the owner's manual, we'll keep an other services, as required.


Glad to help




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Apr 11, 2024 11:07:40   #
dougwalter Loc: The Colony, TX
 
Get out the owners manual and get done what is required their for the mileage you are at. Never let anyone put a Fram filter on your car. They may be the cheapest but they are not even close to the best.

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Apr 11, 2024 11:16:56   #
BebuLamar
 
dougwalter wrote:
Get out the owners manual and get done what is required their for the mileage you are at. Never let anyone put a Fram filter on your car. They may be the cheapest but they are not even close to the best.


How did you find this thread? I am curious.

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Apr 11, 2024 12:31:38   #
lbrande
 
dougwalter wrote:
Get out the owners manual and get done what is required their for the mileage you are at. Never let anyone put a Fram filter on your car. They may be the cheapest but they are not even close to the best.


I only use K&N filters. They last forever with proper care.

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Apr 11, 2024 14:18:58   #
DirtFarmer Loc: Escaped from the NYC area, back to MA
 
foodie65 wrote:
Bought a 2017 RAV-4 hybrid in March 2017.
Dealer has been great with free servicing during past 2 years.
Went in for free state inspection yesterday at 29,000+ miles and they are suggesting the need for about $800 worth of work.
What's needed: climate control tune up ($180), brake system fluid exchange ($150), fuel injection service ($190) and front differential fluid replacement ($270); rear differential service is free.
My 2 previous vehicles, a 1994 Plymouth Voyager minivan & a 2005 Honda CRV went a combined 350,000 miles without requiring any of these services.
Looks like the dealer is trying to recoup his previous free services.
What is your opinion??
Bought a 2017 RAV-4 hybrid in March 2017. br Deale... (show quote)


I had a Prius for 12 years, then traded it for another which I've had for 7 years. Total mileage around 200,000.

I have never had any of those services.

But I now see that the OP posted this 5 years ago so it's not impossible that he could have more mileage on his car than he reported back then. This is what happens when I don't read through all the comments.

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Apr 11, 2024 19:51:01   #
TriX Loc: Raleigh, NC
 
I’ll just mention on this “Zombie” thread that Toyota (and every other new car I’ve owned) does reccommended changing the brake fluid periodically. Personally other than oil/filter, tires, brake pads, battery and wiper blades (which is the bare minimum), I recommend changing the coolant, brake fluid and ATF every 60k miles. It’s also not a bad idea to change the plugs, not because it will make any difference in performance (due to modern ignition), but so they won’t corrode into the aluminum head. Proactively, I also change the serpentine belt maybe at 75-80K and keep the old one, if not cracked, in the trunk, along with a wrench to relieve the pressure on the tensioner to change it - that’s one of those things that can potentially leave you on the side of the road. Same with radiator/heater hoses >100K/10-12 years. All this assumes you plan to keep the car for quite awhile rather than run it slowly into the ground.

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Apr 11, 2024 20:10:03   #
BBurns Loc: South Bay, California
 
TriX wrote:
I’ll just mention on this “Zombie” thread that Toyota (and every other new car I’ve owned) does reccommended changing the brake fluid periodically. Personally other than oil/filter, tires, brake pads, battery and wiper blades (which is the bare minimum), I recommend changing the coolant, brake fluid and ATF every 60k miles. It’s also not a bad idea to change the plugs, not because it will make any difference in performance (due to modern ignition), but so they won’t corrode into the aluminum head. Proactively, I also change the serpentine belt maybe at 75-80K and keep the old one, if not cracked, in the trunk, along with a wrench to relieve the pressure on the tensioner to change it - that’s one of those things that can potentially leave you on the side of the road. Same with radiator/heater hoses >100K/10-12 years. All this assumes you plan to keep the car for quite awhile rather than run it slowly into the ground.
I’ll just mention on this “Zombie” thread that Toy... (show quote)
So now 2 of us are wondering why we are still responding to this ‘zombie’ thread.
I thought I was the only one who kept the used belt in the trunk. I no longer have the Tacoma. I upgraded to a 4Runner 18 months ago. Probably my last car. I’m rolling up on 80 years old in a few months.

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Apr 11, 2024 20:30:24   #
DirtFarmer Loc: Escaped from the NYC area, back to MA
 
BBurns wrote:
So now 2 of us are wondering why we are still responding to this ‘zombie’ thread.
I thought I was the only one who kept the used belt in the trunk. I no longer have the Tacoma. I upgraded to a 4Runner 18 months ago. Probably my last car. I’m rolling up on 80 years old in a few months.


I got a new Prius at age 78 and I'm looking forward to a new car at 85 (in a few months). Mainly because my arthritis makes it difficult to fold up to get into the sedan. But secondarily because as technology advances, more effective safety features are available.

If I can hold out to age 115, I might see reliable self-driving cars.

And this might be a zombie thread, but that only reduces the guilt associated with hijacking the thread.

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Apr 11, 2024 21:48:06   #
boomermet Loc: Edmond, OK
 
29000 miles? That's to early for any service to me. 2011 CRV and a 2014 RAV 4. I just just Mobil 1 and drive em. Over 100k on both no problems except tires.

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Apr 11, 2024 22:31:38   #
SteveR Loc: Michigan
 
I have a 2007 Lexus GS350 which I've had serviced by the dealer since it went out of warranty. Lexus is basically a high end Toyota. In the past I've not had good luck with other repair shops. However, the dealer must be using golden tools for the hourly rate it charges. I'm not too happy with what I get for that, either. 2-3 years ago I paid quit a bit to have the rattle in the glove box repaired. Now that it's back I've found out that all they did was put insulation tape in to silence the rattle, but it didn't fix it and now it's back. We bought a new Lexus RX 500 H last year. It has a rattle in the speedometer which I brought to the dealer's attention. A tech found the rattle on a test drive but when he pushed on the speedometer it went away. NOT. And I get these surveys after service wanting glowing reports of the service that I've received. Now they've stopped sending the surveys because they know I'm not happy.

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Apr 11, 2024 23:14:46   #
TriX Loc: Raleigh, NC
 
SteveR wrote:
I have a 2007 Lexus GS350 which I've had serviced by the dealer since it went out of warranty. Lexus is basically a high end Toyota. In the past I've not had good luck with other repair shops. However, the dealer must be using golden tools for the hourly rate it charges. I'm not too happy with what I get for that, either. 2-3 years ago I paid quit a bit to have the rattle in the glove box repaired. Now that it's back I've found out that all they did was put insulation tape in to silence the rattle, but it didn't fix it and now it's back. We bought a new Lexus RX 500 H last year. It has a rattle in the speedometer which I brought to the dealer's attention. A tech found the rattle on a test drive but when he pushed on the speedometer it went away. NOT. And I get these surveys after service wanting glowing reports of the service that I've received. Now they've stopped sending the surveys because they know I'm not happy.
I have a 2007 Lexus GS350 which I've had serviced ... (show quote)


We’re on our 3rd Lexus since 1993 - this one is 16 years old and NOTHING has ever failed. I used the dealer on all 3 until out of warranty, and I couldn’t have been happier. These are great automobiles. IMHO, Toyota is making the best cars in the world.

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Apr 11, 2024 23:40:29   #
davidv Loc: salt lake city utah
 
Most of the time if you go on YouTube it’ll show you exactly what to do with your make and model car for what you need and want to do yourself, much much cheaper

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Apr 12, 2024 12:01:31   #
SteveR Loc: Michigan
 
TriX wrote:
We’re on our 3rd Lexus since 1993 - this one is 16 years old and NOTHING has ever failed. I used the dealer on all 3 until out of warranty, and I couldn’t have been happier. These are great automobiles. IMHO, Toyota is making the best cars in the world.


Consider yourself fortunate. Now don't get me wrong. I love my GS350 so much that we've put a lot of money into repairs. One of the recurring problems has been a rattle across the front of the dash. This was apparent early. They removed the dash and put in insulation. So far the dash has been removed four times for this problem. It's back again. Once it was out of warranty it was a $750 repair. I said in my previous post that instead of REPAIRING the rattle in our glove box a couple of years ago, which after fifteen years was understandable, they merely put in insulation tape. Now the rattle is back. They never fixed it. They never fixed the dash. We may have been unlucky, but we had an oil leak at about 135,000 miles that required an engine overhaul. Everything included, that was $9,000 bucks. They tried to talk me into a trade, but I knew how well the car ran otherwise. Now we've bought a brand new RV 500h (to replace our Jeep), 75K, with a rattle in the speedometer that they push in and think it's fixed. Sorry, Trix, I'm not impressed by the dealer's repair department. Finally, a couple of months ago, I was driving down one of our residential streets and the new car just stopped. I took it in but despite running all of their diagnostics they couldn't find a problem. Sorry, Trix, you may have gotten lucky. We didn't. I don't know whether to trust the new vehicle or not.

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Apr 12, 2024 12:05:36   #
TriX Loc: Raleigh, NC
 
SteveR wrote:
Consider yourself fortunate. Now don't get me wrong. I love my GS350 so much that we've put a lot of money into repairs. One of the recurring problems has been a rattle across the front of the dash. This was apparent early. They removed the dash and put in insulation. So far the dash has been removed four times for this problem. It's back again. Once it was out of warranty it was a $750 repair. I said in my previous post that instead of REPAIRING the rattle in our glove box a couple of years ago, which after fifteen years was understandable, they merely put in insulation tape. Now the rattle is back. The never fixed it. The never fixed the dash. We may have been unlucky, but we had an oil leak at about 135,000 mile that required an engine overhaul. Everything included, that was $9,000 bucks. They tried to talk me into a trade, but I knew how well the car ran otherwise. Now we've bought a brand new RV 500h, 75K, with a rattle in the dash that they don't fix correctly. Sorry, Trix, I'm not impressed by the dealer's repair department. Finally, a couple of months ago, I was driving down one of our residential streets an the new car just stopped. I took it in but despite running all of their diagnostics they couldn't find a problem. Sorry, Trix, you may have gotten lucky. We didn't. I don't know whether to trust his vehicle or not.
Consider yourself fortunate. Now don't get me wro... (show quote)


Sorry to hear that - how did an oil leak require a $9,000 engine overhaul?

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Apr 12, 2024 14:14:56   #
BBurns Loc: South Bay, California
 
SteveR wrote:
Consider yourself fortunate. Now don't get me wrong. I love my GS350 so much that we've put a lot of money into repairs. One of the recurring problems has been a rattle across the front of the dash. This was apparent early. They removed the dash and put in insulation. So far the dash has been removed four times for this problem. It's back again. Once it was out of warranty it was a $750 repair. I said in my previous post that instead of REPAIRING the rattle in our glove box a couple of years ago, which after fifteen years was understandable, they merely put in insulation tape. Now the rattle is back. They never fixed it. They never fixed the dash. We may have been unlucky, but we had an oil leak at about 135,000 miles that required an engine overhaul. Everything included, that was $9,000 bucks. They tried to talk me into a trade, but I knew how well the car ran otherwise. Now we've bought a brand new RV 500h (to replace our Jeep), 75K, with a rattle in the speedometer that they push in and think it's fixed. Sorry, Trix, I'm not impressed by the dealer's repair department. Finally, a couple of months ago, I was driving down one of our residential streets and the new car just stopped. I took it in but despite running all of their diagnostics they couldn't find a problem. Sorry, Trix, you may have gotten lucky. We didn't. I don't know whether to trust the new vehicle or not.
Consider yourself fortunate. Now don't get me wro... (show quote)
I have been around the auto industry for 50+ years.
I can immediately see that you do do not have a Lexus problem near as much as you have a dealer problem.

This industry has changed immensely over the years. Dealers make hardly anything off the sale of the car.
Dealers survive from the profits made from parts and service.

A call to Lexus corporate customer care would have made a massive amount of difference in a case like yours. Once you get a regional rep in the loop, things will change. Unfortunately, the money you have already spent is behind you.
In my post almost 5 years ago, in this thread, I highly recommended the purchase of the factory warranty. Especially if you plan to keep the car for a long time. The Platinum level is the best and it can be extended on some models. Coverage terms range from three years/50,000 miles to 10 years/125,000 miles on new vehicles and from one year/12,000 miles to five years/60,000 miles on used vehicles.
When you consider that Toyota’s factory bumper-to-bumper warranty expires after just three years or 36,000 miles, and its powertrain warranty expires at five years or 60,000 miles, being able to extend your coverage to up to 125,000 miles is pretty impressive.
Once out of warranty with an older car, as in your case, I suggest an independent repair place that has a good reputation. They will do quality work for about half the cost of the dealer.

Trix is correct. Toyota has one of the highest ratings worldwide for quality & reliability.

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