So upset -- need advice
Oct 16, 2018 10:04:58 #
Also, check your insurance company. If you are not using it to make money, you may have coverage.
Oct 16, 2018 11:08:15 #
lsupremo
Loc: Palm Desert, CA
You might look into finding a “for parts only” lens for the needed part.
Oct 16, 2018 11:27:48 #
JimBart
Loc: Western Michigan
Is it possible you may be able to have it repaired under your homeowners policy
Oct 16, 2018 11:56:38 #
JimBart wrote:
Is it possible you may be able to have it repaired under your homeowners policy
I posted this twice: this lens is replaced with a refurbed at a very high price. No one will repair it.
Oct 16, 2018 12:38:11 #
Thanks for responding, Jim. I am not holding out any hope, but I sure do appreciate everyone on here who has tried to help me.
Oct 16, 2018 12:58:16 #
Deanie1113 wrote:
Thanks for responding, Jim. I am not holding out any hope, but I sure do appreciate everyone on here who has tried to help me.
While I have never seen your username, you must not like me or my post (for some reason) to you since you haven’t acknowledged it. For what ever reasons, Panasonic wants to sell you a refurbished lens in case of damage to this zoom.
No repair facility is going to touch your 100-400 because Panasonic is not selling parts. Go directly to Panasonic if you want to purchase a refurbished unit.
You are not the only one with a damaged 100-400. Good luck!
Oct 16, 2018 13:02:36 #
Oct 16, 2018 13:29:45 #
You will be surprised at just what your homeowners insurance covers. The camera is normally a content of your home, just because it was out of the home when it happened they should still cover it. Some years ago i had my car broken into and items i had in it taken, TV, Video products etc, i was moving house. I was surprised to learn that the Car insurance did not cover the contents but the Homeowners insurance did. They paid for everything, minus the deductible of course.
Chris
Chris
Oct 16, 2018 14:15:10 #
Hi, I am sorry, I think I clicked "reply" at the wrong spot or something. At any rate, I do appreciate your response, which is very honest. I have put in a call to an authorized repair center who asked me to send them pictures. I have read all these responses and am prepared for the worst -- especially since I haven't heard back from them. Again, thank you for responding to my plea for help!
Oct 16, 2018 14:23:57 #
tdekany wrote:
While I have never seen your username, you must not like me or my post (for some reason) to you since you haven’t acknowledged it. For what ever reasons, Panasonic wants to sell you a refurbished lens in case of damage to this zoom.
No repair facility is going to touch your 100-400 because Panasonic is not selling parts. Go directly to Panasonic if you want to purchase a refurbished unit.
You are not the only one with a damaged 100-400. Good luck!
No repair facility is going to touch your 100-400 because Panasonic is not selling parts. Go directly to Panasonic if you want to purchase a refurbished unit.
You are not the only one with a damaged 100-400. Good luck!
Agree...this is a known issue with this lens. I doubt anyone will touch it.
Now's the time to switch to the Olympus 300mm f4 with EMC-14.
Also check with your homeowners insurance.
Oct 16, 2018 14:24:05 #
Oct 16, 2018 14:25:41 #
Oct 16, 2018 14:26:22 #
Oct 16, 2018 14:28:26 #
I am hoping everyone who has responded can see this -- a big THANK YOU to you all! I am investigating all my options.
Oct 16, 2018 14:29:34 #
TheShoe
Loc: Lacey, WA
Deanie1113 wrote:
If you have either Homeowners, Renters or Comprehensive insurance you might try filing it.I purchased a Panasonic Leica 100-400 mm lens and ... (show quote)
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