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Do you trust Amazon reviews?
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Sep 14, 2018 08:37:10   #
GrandmaG Loc: Flat Rock, MI
 
wrangler5 wrote:
Apart from the Amazon reviewers who answer a listed question "I don't know", the most irritating reviews are those that give 1 star because the product doesn't do something that the description explicitly says it won't do. (Or even implicitly says it won't do - like complaining that the Canon-compatible remote trigger you ordered doesn't work on your Nikon.) You also have to be careful reading any of them, as sometimes the reviews cover a multitude of similar products and it's not always clear which one a particular reviewer is rating.

But as to the original question - yes, I do trust Amazon answers, IF there are enough of them, and IF the 4 and 5 star ratings include some that are from customers who have used the product for more than a day or two, and IF the 1 and 2 star ratings are a small percentage of the total, and IF the lowest ratings are something more than "it was the wrong color" or give enough specifics beyond "it didn't work" to give a feel for how or why it didn't work. In other words, if read and analyzed carefully, I think the reviews can be trusted.
Apart from the Amazon reviewers who answer a liste... (show quote)


The review that bothered me was the one that said that the card only had one row of contacts. Since most of the products did not show the back side of the card, that gave me pause. Some people may not know that a U3 card has two rows of contacts on it.

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Sep 14, 2018 08:45:28   #
GrandmaG Loc: Flat Rock, MI
 
zug55 wrote:
I think that Amazon reviews are helpful if you learn how to read them. There are several ways you can make them work for you.

First, the numbers game. If there are fewer than ten reviews, the average rating means little. If you have 100+ reviews there are enough reviews to neutralize the paid enthusiasts and professional trolls. (Perhaps this is an oxymoron?) Also look at the distribution. If there is a broad consensus with just a few outliers ignore those. (I hate sliced bread.)

Look out for folks who don't get the full picture and go off on a tangent. There are lots of folks who give one star to outstanding products just because they are really unhappy with one minor aspect. For instance, there are folks who gave the Sony A7 III a one-star rating because it does not come with an external battery charger. Okay, it annoyed me too, but it is minor nuisance rather than a major product flaw.

Then there are the short, non-specific reviews. "This lens sucks." "The box arrived damaged." "Don't buy this card." "Awesome product." Unless a justification is offered just ignore. There is a good chance that these reviewers are posting for reasons other than providing a service to potential future users--you.

Then there are folks who give overly enthusiastic reviews. People buy a camera and then become unable so see its shortcomings, as if this would be an admission of a clouded judgement or of a bad investment (which sometimes this is). So they write enthusiastic reviews because they want to emotionally protect their investment. We see a version of this on UHH from the mirrorless haters. They declare mirrorless a passing fad while holding on to their DSLR tanks as if it was a sinking ship. (Well, it is. I just had to say this to make my point.)

So what should you read? Look for reviews that offer specific details for why or why not they like a product. Look for differentiated arguments--folks who talk about the good and the bad. Look for reviews who address the core functioning of a product, not just the color of the box. Look for people who take time to explain things in language you can understand.
I think that Amazon reviews are helpful if you lea... (show quote)


You made a lot of valid points. I generally do take some reviews with the grain of salt as some people are just complainers. Like what you said about a one star rating because the Sony a7iii didn't come with an external charger. It annoyed me as well, but has nothing to do with the performance of the camera. It's not like it came with NO way to charge the battery! You just have to dig DEEP in the box to find it and I missed it the first time I checked.

The numbers game is true. I always wonder about products that have NO reviews, also.

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Sep 14, 2018 08:48:22   #
GrandmaG Loc: Flat Rock, MI
 
ecar wrote:
Your right about one thing, AND I don't care what it is, there is always at least ONE person who trashes the product. You have to read all of the reviews, and if your still not satisfied, do some more asking elsewhere. Call B&H & ask someone there. Call whatever camera store you like and ask them.

Remember, people don't always buy the correct product for what they need, so keep this in mind too.


I'm mostly concerned that I may be getting a "fake", that doesn't do as it is advertised to do; even though it is not for a price "too good to be true". I trust B&H or Adorama to send the real thing.

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Sep 14, 2018 08:51:00   #
HardwareGuy
 
"Do you trust Amazon reviews?..."
Have a look at the site Fakespot.com.
You simply copy+paste the URL of what you are looking at, and it will give you a grade on how many of the reviews are fake or not.
(I was researching a simple thing - a screen protector for my phone - that got 359 5 star reviews. That had me suspicious.
Fakespot.com came up with an F grade, 97% were fake.)

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Sep 14, 2018 08:58:47   #
tomad Loc: North Carolina
 
wrangler5 wrote:
Apart from the Amazon reviewers who answer a listed question "I don't know", the most irritating reviews are those that give 1 star because the product doesn't do something that the description explicitly says it won't do. (Or even implicitly says it won't do - like complaining that the Canon-compatible remote trigger you ordered doesn't work on your Nikon.) You also have to be careful reading any of them, as sometimes the reviews cover a multitude of similar products and it's not always clear which one a particular reviewer is rating.

But as to the original question - yes, I do trust Amazon answers, IF there are enough of them, and IF the 4 and 5 star ratings include some that are from customers who have used the product for more than a day or two, and IF the 1 and 2 star ratings are a small percentage of the total, and IF the lowest ratings are something more than "it was the wrong color" or give enough specifics beyond "it didn't work" to give a feel for how or why it didn't work. In other words, if read and analyzed carefully, I think the reviews can be trusted.
Apart from the Amazon reviewers who answer a liste... (show quote)


I agree with wrangler. I use Amazon reviews for nearly everything I buy, even if buying it someplace else, but I analyze the reviews carefully too, and I only read the ones that say "verified purchase". Amazon puts that on there so you know they are not just people who put up fake reviews to make the product sell more. I also pay close attention to the 3 star reviews. I read somewhere where most reviewers either give high or low marks because they are happy or not but the 3 star reviews are usually from people who have used the product and have put some thought into how it performs.

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Sep 14, 2018 08:59:52   #
mborn Loc: Massachusetts
 
Most of the reviews are good.

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Sep 14, 2018 09:11:48   #
lamiaceae Loc: San Luis Obispo County, CA
 
zug55 wrote:
I think that Amazon reviews are helpful if you learn how to read them. There are several ways you can make them work for you.

First, the numbers game. If there are fewer than ten reviews, the average rating means little. If you have 100+ reviews there are enough reviews to neutralize the paid enthusiasts and professional trolls. (Perhaps this is an oxymoron?) Also look at the distribution. If there is a broad consensus with just a few outliers ignore those. (I hate sliced bread.)

Look out for folks who don't get the full picture and go off on a tangent. There are lots of folks who give one star to outstanding products just because they are really unhappy with one minor aspect. For instance, there are folks who gave the Sony A7 III a one-star rating because it does not come with an external battery charger. Okay, it annoyed me too, but it is minor nuisance rather than a major product flaw.

Then there are the short, non-specific reviews. "This lens sucks." "The box arrived damaged." "Don't buy this card." "Awesome product." Unless a justification is offered just ignore. There is a good chance that these reviewers are posting for reasons other than providing a service to potential future users--you.

Then there are folks who give overly enthusiastic reviews. People buy a camera and then become unable so see its shortcomings, as if this would be an admission of a clouded judgement or of a bad investment (which sometimes this is). So they write enthusiastic reviews because they want to emotionally protect their investment. We see a version of this on UHH from the mirrorless haters. They declare mirrorless a passing fad while holding on to their DSLR tanks as if it was a sinking ship. (Well, it is. I just had to say this to make my point.)

So what should you read? Look for reviews that offer specific details for why or why not they like a product. Look for differentiated arguments--folks who talk about the good and the bad. Look for reviews who address the core functioning of a product, not just the color of the box. Look for people who take time to explain things in language you can understand.
I think that Amazon reviews are helpful if you lea... (show quote)


One of the better postings by someone who probably actually does shop on Amazon. It takes a bit of skill to figure out the Amazon listings and reviews. But not as much skill as eBay! By the way, I've had a mirrorless camera for over 30 years, it uses 4x5" film!

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Sep 14, 2018 09:26:48   #
olemikey Loc: 6 mile creek, Spacecoast Florida
 
I've never had a bad card, or card go bad using Sandisk, Transcend, Lexor, Dane-elec, etc. Been buying the Sandisk 16gb and 32gb Class 10 UHS on sale for $8 & $10-12 respectively from wallymart. I imagine Amazon has pricing that matches.

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Sep 14, 2018 09:38:25   #
billmck Loc: Central KY
 
I read the Amazon reviews on most of my purchases there, and sometimes when I don't purchase there. As has already been mentioned, you have to read the review and put it into context, as some reviewers will give poor reviews to items because of their own bias. I am more concerned about overly positive reviews than I am with negative reviews, as some companies will post positive reviews to increase their sales.

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Sep 14, 2018 09:44:53   #
srt101fan
 
Lotsa good comments. Thanks to the folks that mentioned the sites that check on reviews (had not heard of them before).

Like most here, I also take reviews with a grain of salt. One thing I find irritating is when they include reviews for items similar to but not the same as the one I searched for. Don't know if anyone else has experienced this but it's happened to me a few times. Kinda makes you wonder since it may not be clear what model or version of the item people are reviewing.

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Sep 14, 2018 09:58:16   #
frankraney Loc: Clovis, Ca.
 
I never trust any one site for reviews. I always read several, and still may not trust them... they can be. Made up by anyone...

Cards are cheap. I would go to the local store and buy the correct card for your camera. Lexar is good. I also use sandisk.


GrandmaG wrote:
I need a spare memory card for my Sony a7iii and wanted one large enough for video. Currently, I have a 32 GB Lexar SD II U3 150MB/s. I was considering another Lexar card, but twice the size. EVERY review on EVERY card has a reviewer that says something like, "Don't buy this card" or "It's a fake" or " the card failed in the middle of a shoot". etc. Also, hardly any of them show the back of the card, except for the Transcend card (TS64GSD2U3). Both cards are on the Sony recommended list. What say you?
I need a spare memory card for my Sony a7iii and w... (show quote)

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Sep 14, 2018 10:03:21   #
olemikey Loc: 6 mile creek, Spacecoast Florida
 
I have found that many reviews (if you read carefully) may only be as close as manufacturer name (not same item, or same model). I prefer reviews from forums like this one, yes, you get "fanboys" and "haters" but for most part you get opinions based on experience, and you can ask questions and get clarification - to me that is worth a whole lot more, much greater credibility.

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Sep 14, 2018 10:08:40   #
avman Loc: Normal IL
 
kinda sorta like asking for advice on UHH

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Sep 14, 2018 10:17:50   #
GrandmaG Loc: Flat Rock, MI
 
yssirk123 wrote:
I use Fakespot.com or Reviewmeta.com to check whether the Amazon reviews are fake - both seem to work well.


I tried fakespot.com. Very interesting site. I put in the link for the Lexar card and it got an A. Next, I put in a review for an Amplim card and it returned an A for the reviews. Next I put in the link for a Prograde card that had 14 reviews, all of them 5 stars and fakespot.com came back with "tread lightly, unreliable reviews".

So, I guess you can't trust 5 star reviews either!

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Sep 14, 2018 10:19:56   #
GrandmaG Loc: Flat Rock, MI
 
olemikey wrote:
I have found that many reviews (if you read carefully) may only be as close as manufacturer name (not same item, or same model). I prefer reviews from forums like this one, yes, you get "fanboys" and "haters" but for most part you get opinions based on experience, and you can ask questions and get clarification - to me that is worth a whole lot more, much greater credibility.


Exactly!!! I get a LOT of useful information from the Hog, especially from people who actually use the product I have or am considering to buy. I especially like the advice of those who have many years of experience!

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