donnahde wrote:
Hi Wmontgomery! I was finally able to order the Gibson program you recommended. I've created a CD but have no idea how to use it to try to recover My Seagate Free Agent data. When you have time any advice you can offer to a NON-techie person would be appreciated for sure. Sorry for the lapse since last communication. I've spent a lot of time on their site watching videos and reading the FAQ but must be too stupid to understand how to actually use this. Thanks!
I, too, have used SpinRite for a long time. A quick overview of steps:
1. With the bootable CD you created in your drive you have to boot from the CD. All Windows computers will, during the boot process, respond to specific keystrokes and pop up a menu allowing you to boot off of any bootable device attached to your system. On most HP desktops and laptops pressing the Esc key during the boot process will bring up the menu. Dells historically use F12. As soon as you turn on the machine, start tapping the Esc or F12 key about once per second. If you get to the Windows splash screen you missed it - shutdown and try again. If the menu pops up, select your CD drive to boot from.
2. After SpinRite starts up there will be couple of introductory screens and a straightforward menu where you select the drive partitions you want SpinRite to work with (spacebar is the selector, not Enter). You will also select what level of analysis and repair you want done. You will probably want to go with #2
Possible issues - when you get to the drive/partition selection screen you may not see the external Seagate. This happened to me a couple of times - GRC support told me to change the drive mode in the BIOS from ACHI or RAID to IDE. How? The same Esc or F12 boot menu generally will have an option to go into BIOS setup or configuration mode - navigate through the BIOS configuration menus to Drive type or Drive mode - set it to IDE. Make a note of what it was before you change it.
Boilerplate warning! You can make changes in the BIOS that result in not being able to boot up and many frustrations. Go directly to the change you want to make - save it and get out. Take some comfort in the fact that if things go sideways after making changes, just use the Esc/F12 key during boot to go back into BIOS setup and select the "Reset BIOS to default settings" item.
Non-Boilerplate warning - but just as important! If you have to change drive mode to IDE to run SpinRite MAKE SURE you change it back after SpinRite is done. Windows will not come up (and if it does it may go into recovery mode to try and repair Windows - you DON'T want to go down that rabbit-hole! After having slid down it once I
ALWAYS put a yellow sticky in the middle of my screen while SpinRite is running that admonishes
"CHANGE IDE to ACHI in BIOS!!!" (my other machine has to be changed back to RAID)Don't know if you have realized it yet, but SpinRit runs complely outside Windows. Your machine will be tied up for the duration of the run. How long? The absolute fastest is 120G per hour, but you will not see that with a 5200 RPM external USB-connected drive, especially if it has to spend extra time trying to recover bad sectors which is highly likely. When it is running you can use the R/L arrow keys to switch between several monitoring screeens which show elapsed time and anticipated finish time. I have had 2TB drives that took 48 to 72 hours.
HOWEVER, you can stop the process and, on your way out it advises you to note the % completion so you can restart it later and drop right in to the same location on the drive.
This is nice because you can let it run overnight and do your normal computing during the day.
IF YOU DO THIS AND HAVE TO SWITCH DRIVE MODES YOU MUST USE THAT YELLOW STICKY NOTE and be switching drive modes before and after running SpinRite!!!Well -- that turned out to be a not-so-quick overview. :lol: I've tried to balance encouragement with fair warning of possible problem areas.
I know this all can seem intimidating - but you've committed your $89 and I suspect you may have the gumption to dive in.
If you are reluctant I suggest you find a nearby computer person to help you or do it for you.
If you have any questions - please include specifics of your computer and operating system.