I have been getting deliveries from Prime via UPS for years, with hardly a problem. Recently they have changed to using their own delivery vans. Now, not so much...

Last week I had a package coming, and I got the "delivered" message from Alexa. I stepped outside, but there was nothing on the porch. I could see the driver walking up the street with a package in his hands, so I asked him if that was mine. "No, I already delivered yours...". Well, not to my house, he hadn't. He tried to say that maybe it had been taken by 'porch pirates' - but my computer is right by a window, which opens onto the porch doorway, so I can see anyone who enters. I persisted, and he went back to check out his truck. Nope, not on their, because he had delivered it... After about 20 minutes of waffling, he eventually went to a house across the street, and there it was. As it happens, that is my landlady's house, so I would have gotten it eventually.

Next day, I get an email saying it was delivered, including a photograph of it sitting on their doorstep - where you could clearly see the house number, which wasn't mine.

I was due another package on Tuesday, and it didn't arrive. The complaint-bot on Amazon told me to wait for a day, and then get back to them. It didn't arrive yesterday either, but I did get an email saying it was delivered, and again, showing a photograph of it sitting at the door. Once again, it wasn't my door! This time it didn't show the number, but the house siding was completely different. It appears that this driver is just dropping off packages at random houses... To add insult to injury, I was home all day yesterday and saw the van(s) 3 times, and one occasion he actually backed in turned around directly across from my house. I figured he had gone to find a parking space, but nope.

I managed to get through to a real person in chat, and explained all this. He is sending out a repeat order, for delivery tomorrow. Thing is, though, I have several other items due today, and I don't have high hopes of success - and some of these are more expensive items! So far, he is 0 for 2...

I can't believe that I am the only person that this (these?) driver(s) are failing to deliver to. It's possible that the person who received my package will be kind enough to drop it by, but not if it is a distance away. I once had a delivery which was for someone a long way down the road, so I called FedEx and told them. They said I should just go deliver it! I said no way, you were paid to deliver it, so get your driver back here to pick it up. They did...

It has been a while since I had a good rant! I wish they had just stayed with UPS. Maybe if enough of us complain, they will. Or at least get rid of this person and get a driver who can read 3-digit house numbers!