I have a "WD" 1 TB portable external hard drive that is kaput
Feb 16, 2019 09:11:33 #
OlinBost wrote:
Open your Explorer folder, select the drive letter corresponding to the drive in question, right click on the drive letter, select "Properties", select "tools", select "Check Now", and run. This error checking utility should correct any bad files.
Tried this method but got this message. Plus in Properties, it also illustrates, Used space: 0 bytes.
Feb 16, 2019 09:12:33 #
DirtFarmer wrote:
When you solve your current problem, address your long term problem.
Your long term problem is that your files are located in one place. You need to back them up on a regular basis. Personally, I think three locations for your important files is a minimum. And at least one of those locations should be away from your computer far enough that it would not be affected by a local disaster (such as your computer getting fried by a lightning strike or your house burning down).
Your long term problem is that your files are located in one place. You need to back them up on a regular basis. Personally, I think three locations for your important files is a minimum. And at least one of those locations should be away from your computer far enough that it would not be affected by a local disaster (such as your computer getting fried by a lightning strike or your house burning down).
Feb 16, 2019 09:13:00 #
Feiertag wrote:
My PC will not recognize my drive. It has thousands of photos stored on it. Any suggestions on how to recover my data?
Harold
Harold
There's a company "Drive Savers" Phone 800 440 1904. They can probably help. but be warned, they ain't cheap. Worked for me. When my hard drive went belly up.
Feb 16, 2019 09:16:55 #
You may want to try removing the drive from the case, purchase a USB Sata cable and attach the drive to the cable/computer. You'll then know if it is the drive or the case. You might get luck and discover it is the case. I know how frustrating this is. I once had an internal photo drive develop bad sectors and even though I did have it backed up, I lost thousands of photos.
Good luck!!
Mark
Good luck!!
Mark
Feb 16, 2019 09:25:20 #
Ron Dial
Loc: Cuenca, Ecuador
Contact WD. They have a software tool to diagnose the drive and help recover files.
Feb 16, 2019 09:30:20 #
Feb 16, 2019 09:32:28 #
TuG
Loc: Ventura California
Are you using windows 10? There is a possible problem with it recognizing usb 2.0 connections. My Canon 7D is not recognized on this machine but is fine on my laptops. Good luck.
Feb 16, 2019 09:36:11 #
I had a similar problem with a WD usb drive when I upgraded to a new windows 10 computer. The computer knew the drive was connected (in device manager) but it wouldn’t read the drive, assign a drive letter, update driver, etc. Same result when plugged into another laptop. I don’t remember the exact steps but I finally (I believe I was in device manager) figured out how to remove the device from the system. Then I rebooted the computer, plugged the usb drive back in and let the system reload the device drivers. Works fine now. You should be able to google drive not recognized by computer and find how to remove the device from your system.
Feb 16, 2019 09:36:38 #
I fund the utility I was looking for. It's called diskpart - fantastic program. You start it from the Run box in Windows
https://commandwindows.com/diskpart.htm
https://commandwindows.com/diskpart.htm
Feb 16, 2019 09:37:02 #
Thank you once again for all the suggestions. I have plenty to look at. Cheers.
Feb 16, 2019 09:39:14 #
wmontgomery
Loc: Louisiana
If you can hear the drive spinning and it is attached to a Windows computer, do this $89 satisfaction guaranteed, refundable solution.
Purchase SpinRite v6.0 from grc.com. Run program with option 2. Program may run for hours. If you have success, copy your files off and dispose of the drive.
I have used this program for over 10 years with very high success.
I have no business affiliation with grc.com. Just a long time customer.
Purchase SpinRite v6.0 from grc.com. Run program with option 2. Program may run for hours. If you have success, copy your files off and dispose of the drive.
I have used this program for over 10 years with very high success.
I have no business affiliation with grc.com. Just a long time customer.
Feb 16, 2019 09:52:31 #
I find redundancy contributes to peace of mind about irreplaceable photos. However, I didn’t realize I was quite this parenoid!
Feb 16, 2019 09:59:02 #
https://www.ashampoo.com/en-us/shop?a=0&utm_source=ashampoo&utm_medium=desktop&utm_content=25700&utm_campaign=softwaredeals&x-product=0274&x-pos=desktop I been using this for a long time.
Feb 16, 2019 10:01:29 #
Rogers wrote:
I find redundancy contributes to peace of mind about irreplaceable photos. However, I didn’t realize I was quite this parenoid!
"When it comes to backup you can't be too paranoid"
(But seriously, you need to take one of those backups and locate it somewhere else so a local disaster won't wipe everything out).
Feb 16, 2019 10:08:40 #
Using deep software to try and recover files should be your solution of last resort. Reading each of the previous suggestion posts, I'd try "all" of the swapping hardware solutions before using any software except for recovery programs like Recuva, etc. Any which do deep data recover, if unsuccessful, can render the drive even worse. This is definitely one of those "proceed cautiously" propositions! Be careful and good luck.
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