mwsilvers Loc: Central New Jersey

Take a look at all the other comments in this thread. Do you not see a trend. As I said, and stand by the fact, that these are all highly reputable dealers even though you indicate you've had terrible experiences with all of them. To be sure a small number of people have problems that are never resolved to their satisfaction. But that percentage is tiny compared to all the satisfied customers, and in your case you seem to be in that very small percentage for the three most reliable and respected online sites in the country, KEH, B&H and Adorama. And although I have no experience with Crutchfield, you've had problems with them as well. I have to question why. There has to be more to the story.

Scruples Loc: Brooklyn, New York

I am not familiar with the camera you have. But I have purchased other cameras and equipment from ADORAMA as well as other stores in the New York Metropolitan Area. The prices are usually the same or about across the board. What I look for in a retailer is do they take the item out of the box and let you "fondle" it? Is the person behind the counter eager to make the sale or has experience with the camera or equipment? Are they willing to ask the purchaser poignant questions for your intended use? Also, is the retailer able to fulfill the warranty? These questions will ferret out the inferior stores and lead you to a store you will enjoy doing business every time and again. I am a tough sell as it goes. But, I am loyal to a store I know will deliver on my demands! HAVE A HAPPY NEW YEAR!

brooklyn-camera I Loc: Brooklyn, NY

I have purchased items from them and have never had a problem at all. Adorama is one of the top lines resources for anytype of photo equipment that you would like to purchase.

camerapapi Loc: Miami, Fl.

He can buy from Adorama with absolute confidence.

olemikey Loc: 6 mile creek, Spacecoast Florida

Excellent outfit, he should do just fine.

47greyfox Loc: on the edge of the Colorado front range

I’ve purchased a small of items from Adorama over the years and had one unpleasant experience that they resolved without issue. I purchased a Sirui tripod, which was described on the Adorama website as having a Sirui manufacturers warranty. In fact, Adorama had been removed from Sirui’s authorized list. With assistance from a Adorama rep who frequents UHH, I contacted Adorama and returned the tripod. On the same day, I noticed that the Adorama webpage that showcased the tripod was modified to state store warranty instead of factory. For my trouble, Adorama gave me a credit discount for future use in addition to a full refund. Do I recommend them for future purchase? Absolutely! I purchased a camera from them three days ago.

TomV Loc: Annapolis, Maryland

The fact that you are the ONE guy that has had issues with all 4 of these highly-praised companies (lottery winning odds) tells me that you will soon have an issue with Amazon and relegate it to a third rate company as well. After all, millions of satisfied customers can't be right if you were wronged.

1grumpybear

Been buying from Adorama for over 20 years. My first purchase was a Sony Video Digital Handycam DCR-VX2000 NTSC. You may ask why I remember this purchase. To me the name Adorama sounded like a used car salemam. Now I not only buy camera equipment but computer hardware, printers, ink and toner. I spend on average about $500 a month with Adorama and sometimes a lot more. Thru the years I purchased a Nikon D3, D4, D5 and D850 from Adorama. On camera equipment I do a price comparison with the local camera store. I go with the local store if they are within a couple percentage points or need it now. I have never had a problem returning a item for any reason.

seagull5

Worked with them for years. Find them honest and their grading of cameras is conserveitive...Wouldn't think twice about a purchase from new or used.

FTn

Just bought a Nikon 70-200 mm f2.8 from the Adorama website last month. They exceeded my expectations throughout the buying experience. They worked with my credit card company to verify the purchase and the 2 day free shipping arrived a day early. I have never been to their store in NYC but I'm sure that they are a class act also.

- Drew

HelenOster Loc: New York

Wow!!!

What a wonderful start to the New Year. Thank you all so, so much for your great feedback. :) :) <3

I'm just heading into my 12th year with Adorama, and hope I'll be around to add additional support on UHH - and other forums across the 'net - for many years to come.

Always only an email away: Helen@adorama.com

genocolo Loc: Vail and Gasparilla Island

I was originally very reluctant to buy over the internet. Tried Adorama and have been satisfied beyond any doubt. Its return policy is the very generous and without question. Always treated well. I am sure B and H is also very good as comments here reflect. But I will stick with Adorama.

cjc2 Loc: Hellertown PA

Adorama is one of the small group of companies that I have absolutely no fear doing business with. They are one of those awesome vendors with stellar customer service. Have bought many things from them over the years. Best of luck.

AndyH Loc: Massachusetts and New Hampshire

No company of the size of these has a perfect record in hiring associates, that's just a matter of scale. But I've found that these excellent national retailers weed out bad apples quickly, and treat their customers with respect.

I haven't personally bought from KEH, but have always been pleased with everything I've purchased from Adorama and B&H and with their customer service as well. I am also a long time customer of Hunt's back to the 70s, when their main (and only) location was the back of a drugstore in Massachusetts. If you are fortunate enough to be near any one of the above retailers' locations, you will find the experience of an in-store visit both informative and fun.

Crutchfield isn't as well known in the photo field as this is a relatively new area for them. But I've bought car and home audio stuff from them for many years, both in person at their shop in Virginia as well as online. They are absolutely one of the finest businesses I've ever had the pleasure to deal with. One example - when I was installing a piece of audio equipment on my truck they provided an installation diagram via email, but when I had trouble with the installation (the wire colors on my truck were not as shown on the diagram) they talked me through it live on the telephone, including determining how the colors differed from the standard model. I must have spent nearly an hour on the phone with them, soldering iron in hand. To top it off, they suggested I return a surplus piece of installation trim I had purchased, even though the package had been opened.

Hard to top that in any business, and they are always one of my first stops when looking for electronics.

Andy

Cookie223 Loc: New Jersey

I have made a number of purchases from them for many years, from scopes and other non photographic items, to camera gear and never had any problems with them.