Adorama shipping charges
Dec 29, 2018 13:34:14 #
lookingglass18 wrote:
Not shipping but sales taxIt’s my understanding that the law recently changed so they are now required to charge shipping for purchases over state lines.
Dec 29, 2018 13:34:46 #
olemikey
Loc: 6 mile creek, Spacecoast Florida
Marilyng wrote:
Yes I know but I couldn’t afford a new lens & I didn’t think they had used lenses on eBay by Adorama.I was a little afraid to buy a used lens on eBay by a private person because u don’t always know what you are getting.My lens will arrive today from Adorama & I am excited even if I had to pay shipping!
I've bought good and bad off Ebay, most sellers are fairly honest, but not all. If there are "No returns" that is worrisome to a degree (unless "as is" no returns, that admits the item may be less than stellar), but you do have the Ebay warranty to back you up. Individuals can be tricky as some care about their rep, some don't seem to care., most of the "Ebay businesses" are trying to maintain their standing. If a good looking item on the cheap, great, if a lens like you bought, I prefer the big guys with their warranties.
Dec 29, 2018 13:37:59 #
Cyberkinesis70 wrote:
I reckon you've never been to the UPS store and tr... (show quote)
While I am not trying to say that one should get free shipping (well actuall just the shipping cost baked into the sales price) mail order outfits pay substantially less than a private person for shipping the same item - usually between 20 and 75% of what you pay.
Dec 29, 2018 13:53:53 #
Communism, Hell! I think we incline more to good old fashioned dictatorship, and we ain't seen nuttin' yet!
Dec 29, 2018 14:01:14 #
Yes. I realized that after I sent it. Sorry about that.
One can now pay an annual fee to Adorama (VIP360) for $49.99 to get free shipping.
One can now pay an annual fee to Adorama (VIP360) for $49.99 to get free shipping.
Dec 29, 2018 14:06:28 #
$8,000 for a lens, then no the $11.00 shipping is not a big deal. What would be a big deal is if there's no insurance on the shipment and the lens was not handled correctly during delivery.
Dec 29, 2018 14:10:00 #
Linda From Maine wrote:
So if the list price of the lens itself had been $811 with "free" shipping, would you have purchased? Was the price of the product comparable to other stores? Obviously, nothing is free - these are businesses that need to be profitable in order to stay in business.
On Adorama's site I see, "Shipping charges are not included in our pricing. Please place your order in the Shopping Cart to view shipping charges."
On Adorama's site I see, "Shipping charges are not included in our pricing. Please place your order in the Shopping Cart to view shipping charges."
Business is business! Right! We all like to get what we think is the best value for our dollar but we should all remember without profit there be no business. The season is over but the old saw: "there is no Santa Claus" applies.
Dec 29, 2018 14:10:54 #
Dec 29, 2018 14:17:42 #
Marilyng wrote:
I have a question about shipping charges on used camera gear.I just purchased a used Nikon lens & was charged $11.25 for shipping from Adorama. I live in Ohio.I don’t remember being charged shipping before.The Nikon lens was over $800.00,I would think that would warrant free shipping,am I wrong? I was told because it was used I would be charged shipping because it wouln’t Be fair to the seller!
Dear Marilyn
per my email to you:
"Upon checking I see that your order number A2018122614291752069 was for a used item. You will see that we do not ever ship used items for free.
We are able to offer 'Free' shipping by making use of manufacturer discounts, which we pass on to our customers.
As we do not have these discounts available for used items, to offer free shipping, we would need to increase the cost of each item.
Basically, we believe that this is a more fair approach for all our customers."
If we increased the cost of used items to enable us to ship them for 'free', then customers in Ohio would be paying more for their gear to also cover the cost of shipping from NJ to the West Coast.
There was nothing on the web page when you made your purchase to suggest that it would ship free, so I'm unclear why you are surprised that there was a charge.
You are, of course, most welcome to return it to us; full return instructions can be found here: https://www.adorama.com/help/returnPolicy
Dec 29, 2018 14:20:01 #
Marilyng wrote:
Well I guess I will go back to eBay where they give free shipping.I purchased almost all my gear from Adorama but I think I will go elseware after this!
Do all eBay sellers also give you a 6-month warranty (including a 30-day no-questions-asked returns period) as Adorama did with the item you purchased from us?
Dec 29, 2018 14:32:21 #
thephotoman wrote:
Mariyng, why not call Adorama and discuss it with them? Perhaps the customer service representative will help you out. A second call can not hurt.
Marilyn posted on our Facebook page and I invited her to contact me. I explained by email why there is a charge (see above)
If a customer has a long and extensive purchasing history with us, or they are purchasing a used item together with new items, or the purchase is for eg a used Canon ME20F-SH, I'd chase up a shipping refund immediately!
Dec 29, 2018 14:34:34 #
Bullfrog Bill wrote:
I use B&H and seem to always get free shipping.
For used items?
Dec 29, 2018 14:53:04 #
Dec 29, 2018 14:56:53 #
nadelewitz
Loc: Ithaca NY
HelenOster wrote:
For used items?
UsedPhotoPro (Roberts Camera) sells lots of used equipment with free shipping. But not everything.
Dec 29, 2018 15:06:04 #
nadelewitz wrote:
UsedPhotoPro (Roberts Camera) sells lots of used equipment with free shipping. But not everything.
And a 6 month warranty? And identical unit pricing?
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