Beware of B&H Photo Video return policy, Credit was less than 50% (Page 8): I had my turkey dinner last weekend. There is nothing to talk about here, there never was anything to talk...

rehess Loc: South Bend, Indiana, USA

Bill_de wrote:

Anyone consider that the holiday weekend could be getting in the way of Ken checking in with UHH.

I agree that B & H is reputable.

I agree something is not right here. But it could be an error on the part of either party.

Many a UHH member has used the forum to vent their frustrations.

If piling on helps to digest your turkey dinner, so be it. It is not worth getting indigestion over.

It hasn't even been 24 hours.

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I had my turkey dinner last weekend.

There is nothing to talk about here, there never was anything to talk about here, unless the OP reports on his conversation with B&H.

harly82fxr

I agree i have been dealing with them easy 25 years never one problem .It dont make since you bbuying another out fit they should have gave you a complete refund . and if it were me i wouldnt have bought anything else .Why did you buy from them again if they cheated you like you say?

harly82fxr

why did you buy more stuff if they ripped you off like you stated if it were me i would have bought from someone else why did you buy more??

harly82fxr

i just want to know why would you buy another outfit if they screwed you so bad on the first one. i would have went some where else

JohnSwanda Loc: San Francisco

harly82fxr wrote:

i just want to know why would you buy another outfit if they screwed you so bad on the first one. i would have went some where else

Give up. The OP isn't replying to anyone.

rehess Loc: South Bend, Indiana, USA

JohnSwanda wrote:

Give up. The OP isn't replying to anyone.

If he isn’t going to tell us what B&H said, then there is nothing to see here - and never was.

Jim Bob

DaveO wrote:

B&H has credibility while some half baked post does not. A post such as this is shameful.

Credibility, yes. Infallibility, Hell no. It seems folks are always prepared to defend B&H and rarely willing to support someone who criticizes them. Hero worship of an individual or company is deeply problematic in my mind.

mikeroetex Loc: Lafayette, LA

harly82fxr wrote:

i just want to know why would you buy another outfit if they screwed you so bad on the first one. i would have went some where else

Posting the same inquiry theee times in succession, worded slightly different doesn’t increase your odds of a reply. 😖

Bill_de Loc: US

mikeroetex wrote:

Posting the same inquiry theee times in succession, worded slightly different doesn’t increase your odds of a reply. 😖

You just replied when you hit 'quote reply'.

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JohnSwanda Loc: San Francisco

Jim Bob wrote:

Credibility, yes. Infallibility, Hell no. It seems folks are always prepared to defend B&H and rarely willing to support someone who criticizes them. Hero worship of an individual or company is deeply problematic in my mind.

People are just replying with their experience, sometimes for many years, with the company. I had a problem with them once, and they resolved it to my satisfaction. The OP comes in here and bashes them, apparently without trying to resolve it with them first, even gets a response from their rep here to help out, and he just disappears. How do you support that?

ebcobol

And where did you purchase the other item??

rehess Loc: South Bend, Indiana, USA

Jim Bob wrote:

Credibility, yes. Infallibility, Hell no. It seems folks are always prepared to defend B&H and rarely willing to support someone who criticizes them. Hero worship of an individual or company is deeply problematic in my mind.

And the OP has zero credibility and zero relevance until he tells us what B&H said when he called - which he should have done before posting. Without that information, this thread is pointless.

cjc2 Loc: Hellertown PA

Jim Bob wrote:

Credibility, yes. Infallibility, Hell no. It seems folks are always prepared to defend B&H and rarely willing to support someone who criticizes them. Hero worship of an individual or company is deeply problematic in my mind.

I agree that B&H is not infallible, but, in my own personal experience, when a mistake is made they really go overboard to make it right. They have even fixed my own mistakes on a couple of occasions. Postings such as the one here can give them a bad reputation that isn't deserved. I only wish all the companies I deal with were as competent at providing customer service as B&H. They get backing here because they deserve it and they earn it, time after time.

DaveO Loc: Northeast CT

Jim Bob wrote:

Credibility, yes. Infallibility, Hell no. It seems folks are always prepared to defend B&H and rarely willing to support someone who criticizes them. Hero worship of an individual or company is deeply problematic in my mind.

I believe people are just relating many positive examples and are surprised at a seemingly poor situation with really no supporting information.

Jim Bob

JohnSwanda wrote:

People are just replying with their experience, sometimes for many years, with the company. I had a problem with them once, and they resolved it to my satisfaction. The OP comes in here and bashes them, apparently without trying to resolve it with them first, even gets a response from their rep here to help out, and he just disappears. How do you support that?

Look, the OP has no obligation to handle the situation the way you and some of these other posters might elect. You folks are not his father (I assume). He can handle it any damn way he pleases and that doesn’t give you sanctimonious bastards the right to tell him what he should have done.