Beware of B&H Photo Video return policy, Credit was less than 50%
Nov 23, 2017 13:30:58 #
--Bob
rehess wrote:
In any case, OP had no business making comment on-line before talking to B&H directly.
Nov 23, 2017 13:37:52 #
I started using B&H October 2016. I kept seeing things about their rewards program and even e-mailed them about it but never got any response. I spent a small fortune with them. When I had another large purchase for a present I was buying I called customer service and got it straightened out going forward but not for all my prior purchases. Felt they were a bit underhanded in avoiding my inquiries about the rewards program. However I have never had any problem with any equipment I have bought so have never returned anything for a credit. It's like any company, a bit of buyer beware !
Nov 23, 2017 14:11:24 #
mwsilvers wrote:
My panties were not in a bunch, and I wasn't upset with you. I am a Christian as well. I just wanted to point out that good or bad moral and social behavior is not specific to a religious belief, as is evident by what's going on in this country and the world today
OK.
Nov 23, 2017 14:11:46 #
gjgallager wrote:
It almost sounds like you traded it in for the new camera, rather than return it for credit. Check back with them.
Nov 23, 2017 14:23:19 #
mblock wrote:
And buyer call for understanding.I started using B&H October 2016. I kept seein... (show quote)
Nov 23, 2017 14:39:38 #
I've done business with B&H for many years. Never ever had any issue with B&H that couldn't be happily resolved with a quick phone call. Rather than beef, I'd suggest contacting them to resolve the issue. In my experience, B&H does their best to take care of ALL of their customers.
Nov 23, 2017 14:44:27 #
OK; "My total cost for the G3X $1,042.00. B&H's credit to me is $504.00."
Did you ask why? Would you mind sharing their answer with us?
Did you ask why? Would you mind sharing their answer with us?
Nov 23, 2017 15:11:56 #
sirlensalot
Loc: Arizona
There's always more to the story and we are seeing one side. Not disputing you, but ti would be better if both sides were represented on your post.
Nov 23, 2017 16:23:04 #
kenArchi wrote:
I purchased a new Canon G3X plus various accessories for it.
Within a week testing I decided I did not like it. Returned all of it for credit and
purchased a new OM10 ll Olymplus with a 12-35f2.8 lens and a 100-300 lens. Plus extra accessories.
I still want to purchase a couple more lenses, etc.
My total cost for the G3X $1,042.00. B&H's credit to me is $504.00.
I guess that is how they like to treat their small customers.
Ken
Within a week testing I decided I did not like it. Returned all of it for credit and
purchased a new OM10 ll Olymplus with a 12-35f2.8 lens and a 100-300 lens. Plus extra accessories.
I still want to purchase a couple more lenses, etc.
My total cost for the G3X $1,042.00. B&H's credit to me is $504.00.
I guess that is how they like to treat their small customers.
Ken
I sure am disappointed. Why is it that whenever someone claims to have been ripped off by B&H you get these posters who act as though that company is God and beyond reproach?
Nov 23, 2017 16:45:23 #
Jim Bob wrote:
I sure am disappointed. Why is it that whenever someone claims to have been ripped off by B&H you get these posters who act as though that company is God and beyond reproach?
B&H has credibility while some half baked post does not. A post such as this is shameful.
Nov 23, 2017 16:49:26 #
Jim Bob wrote:
I sure am disappointed. Why is it that whenever someone claims to have been ripped off by B&H you get these posters who act as though that company is God and beyond reproach?
1. Because the OP chose to publish a piece of fake news rather than work with the company to resolve the issue. Do you actually think B&H's return policy is to regularly rip off customers by only refunding 50%?
2. Because the people who have done business with B&H for 5, 10 or 20 years choose to share their experiences as counterpoint to this irresponsible topic.
3. And btw, Jim Bob, I'm pretty sure none of the happy customers who commented here believe the company is God, so please rest easy in that regard
Nov 23, 2017 16:57:23 #
Linda From Maine wrote:
Because the OP chose to publish a piece of fake news rather than work with the company to resolve the issue. Because the people who have done business with B&H, happily, for 5, 10 or 20 years choose to share their experiences as counterpoint to irresponsibility. Do you actually think B&H's return policy is to regularly rip off customers by only refunding 50%?
It's as good as being trolled as far as I'm concerned.
Nov 23, 2017 17:30:13 #
Jim Bob wrote:
I sure am disappointed. Why is it that whenever someone claims to have been ripped off by B&H you get these posters who act as though that company is God and beyond reproach?
I’m still waiting to hear what B&H said when the OP called them, which should have been done before posting here.
Nov 23, 2017 17:48:14 #
Anyone consider that the holiday weekend could be getting in the way of Ken checking in with UHH.
I agree that B & H is reputable.
I agree something is not right here. But it could be an error on the part of either party.
Many a UHH member has used the forum to vent their frustrations.
If piling on helps to digest your turkey dinner, so be it. It is not worth getting indigestion over.
It hasn't even been 24 hours.
---
I agree that B & H is reputable.
I agree something is not right here. But it could be an error on the part of either party.
Many a UHH member has used the forum to vent their frustrations.
If piling on helps to digest your turkey dinner, so be it. It is not worth getting indigestion over.
It hasn't even been 24 hours.
---
Nov 23, 2017 17:58:19 #
Bill_de wrote:
Anyone consider that the holiday weekend could be getting in the way of Ken checking in with UHH.
I agree that B & H is reputable.
I agree something is not right here. But it could be an error on the part of either party.
Many a UHH member has used the forum to vent their frustrations.
If piling on helps to digest your turkey dinner, so be it. It is not worth getting indigestion over.
It hasn't even been 24 hours.
---
I agree that B & H is reputable.
I agree something is not right here. But it could be an error on the part of either party.
Many a UHH member has used the forum to vent their frustrations.
If piling on helps to digest your turkey dinner, so be it. It is not worth getting indigestion over.
It hasn't even been 24 hours.
---
He wasn't too busy to make the post....perhaps he should have held off. But that wouldn't have been as much fun!
Sorry you're experiencing indigestion over a goofy thread.
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