JohnSwanda wrote:
People are just replying with their experience, sometimes for many years, with the company. I had a problem with them once, and they resolved it to my satisfaction. The OP comes in here and bashes them, apparently without trying to resolve it with them first, even gets a response from their rep here to help out, and he just disappears. How do you support that?
Look, the OP has no obligation to handle the situation the way you and some of these other posters might elect. You folks are not his father (I assume). He can handle it any damn way he pleases and that doesn’t give you sanctimonious bastards the right to tell him what he should have done.