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Shutter Count on 5D IV
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Jun 14, 2017 07:41:58   #
Sandroots Loc: Glen Allen, VA
 
I found an app specifically for Canon titled "EOS Inspector" for $1.99 at the App Store. It works fine. SandRooots

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Jun 14, 2017 07:58:01   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Sandroots wrote:
I found an app specifically for Canon titled "EOS Inspector" for $1.99 at the App Store. It works fine. SandRooots


A link may help. Have you tested it on a 5D IV?

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Jun 14, 2017 08:22:45   #
Sandroots Loc: Glen Allen, VA
 
No I have not. I've got a Rebel SL1. Sandroots

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Jun 14, 2017 08:25:21   #
boberic Loc: Quiet Corner, Connecticut. Ex long Islander
 
As a lifetime Canon shooter, it royally pisses me off that Canon does not make it easy to get shutter counts. What are they trying to hide? I think I will call Canon service about it.

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Jun 14, 2017 08:42:12   #
tbetress Loc: Skippack, Pa
 
Look for CanonEosDigitalInfo_v1.4_SDK_v2.14
That may do the trick

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Jun 14, 2017 10:34:42   #
Joexx
 
Take a picture. Look at the metadata. If you don't know how, do a search on exif data. In the metadata is all sorts of information. You should find shutter count

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Jun 14, 2017 10:41:26   #
markngolf Loc: Bridgewater, NJ
 
No, it's not. Nikon includes count in metadata - Canon does not.
Mark
Joexx wrote:
Take a picture. Look at the metadata. If you don't know how, do a search on exif data. In the metadata is all sorts of information. You should find shutter count

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Jun 14, 2017 10:42:55   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Joexx wrote:
Take a picture. Look at the metadata. If you don't know how, do a search on exif data. In the metadata is all sorts of information. You should find shutter count


Sorry. Wrong. You don't know what you are talking about in this situation. You're probably trying to help but 'alternative facts' don't actually help.

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Jun 14, 2017 10:48:45   #
Japakomom Loc: Originally from the Last Frontier
 
UPDATE: I spoke with a tech at the Canon Service Center and according to the tech there is no way for the consumer to find the shutter count themselves. Only Canon Service is able to provide the information. According to the tech, Canon only wants Canon to get to the shutter count information. Canon will provide the information if you send your 5D IV into them for service.

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Jun 14, 2017 12:18:35   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Japakomom wrote:
UPDATE: I spoke with a tech at the Canon Service Center and according to the tech there is no way for the consumer to find the shutter count themselves. Only Canon Service is able to provide the information. According to the tech, Canon only wants Canon to get to the shutter count information. Canon will provide the information if you send your 5D IV into them for service.


So now we need someone with a 5D IV to try EOSmsg and see if it works. I have nothing against Canon, but you don't always get fully accurate information from vendors.

Are you willing to try?

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Jun 14, 2017 14:51:05   #
wotsmith Loc: Nashville TN
 
Why do you care what the shutter count is?

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Jun 14, 2017 15:02:11   #
Sandroots Loc: Glen Allen, VA
 
My understanding is that shutter count to a camera is like mileage to an automobile. The higher the count/mileage the more likely you'll need a repair or a replacement. Sandroots

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Jun 14, 2017 15:12:18   #
wotsmith Loc: Nashville TN
 
Well on 2 canon bodies I have 300,000 frames in the computer, and have deleted a lot. I am sure that I have way over 250,000 on my 1DX, so I guess I'll shoot until it quits.
Bill

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Jun 14, 2017 15:29:18   #
Bill Emmett Loc: Bow, New Hampshire
 
I've found that if you have FoCal Pro, it will provide the shutter count for the 5D Mark IV.

B

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Jun 14, 2017 16:49:06   #
Joexx
 
Peterff wrote:
Sorry. Wrong. You don't know what you are talking about in this situation. You're probably trying to help but 'alternative facts' don't actually help.


Hey, i was just trying to help. I had no idea that shutter count was not a standard metadata item. Is it really necessary fir such a nasty response?

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