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Shutter Count on 5D IV
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Jun 13, 2017 08:42:07   #
Japakomom Loc: Originally from the Last Frontier
 
I have tried a couple of different programs (EOS Shutter Count and ShutterCount) and the message I get is "5D Mark IV does not provide a shutter count." Is this something Canon has changed and we are not able to check the shutter count ourselves? Anyone in the know?

Thanks!

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Jun 13, 2017 08:59:49   #
markngolf Loc: Bridgewater, NJ
 
Found this via search. You may have to pay a fee. http://www.eosmsg.org/eosmsg.zip
Mark

Japakomom wrote:
I have tried a couple of different programs (EOS Shutter Count and ShutterCount) and the message I get is "5D Mark IV does not provide a shutter count." Is this something Canon has changed and we are not able to check the shutter count ourselves? Anyone in the know?

Thanks!

Reply
Jun 13, 2017 09:44:32   #
rjaywallace Loc: Wisconsin
 
Try this:

Canon EOS Digital shutter count - $3.99
http://www.direstudio.com/shuttercount/

Reply
 
 
Jun 13, 2017 14:34:28   #
Japakomom Loc: Originally from the Last Frontier
 
markngolf wrote:
Found this via search. You may have to pay a fee. http://www.eosmsg.org/eosmsg.zip
Mark


You link is a file download. I first went to www.eosmsg.org and the site is all in Japanese except for the names of cameras. I do not think that I will risk downloading a file when I can not read the website.
Thanks for your efforts!

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Jun 13, 2017 14:35:12   #
Japakomom Loc: Originally from the Last Frontier
 
rjaywallace wrote:
Try this:

Canon EOS Digital shutter count - $3.99
http://www.direstudio.com/shuttercount/


Their website specifically states that it does not work with the 5D Mark IV, thanks for trying!

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Jun 13, 2017 14:36:39   #
Japakomom Loc: Originally from the Last Frontier
 
I guess what I am wondering is... can only Canon obtain the shutter count for the 5d iv?

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Jun 13, 2017 14:47:47   #
markngolf Loc: Bridgewater, NJ
 
Call or email Canon. 1 800-652-2666
Mark
Japakomom wrote:
I have tried a couple of different programs (EOS Shutter Count and ShutterCount) and the message I get is "5D Mark IV does not provide a shutter count." Is this something Canon has changed and we are not able to check the shutter count ourselves? Anyone in the know?

Thanks!

Reply
 
 
Jun 13, 2017 14:55:53   #
Japakomom Loc: Originally from the Last Frontier
 
markngolf wrote:
Call or email Canon. 1 800-652-2666
Mark


I guess that is probably the best way to find out. Thanks!

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Jun 13, 2017 14:58:33   #
markngolf Loc: Bridgewater, NJ
 
Japakomom wrote:
I guess that is probably the best way to find out. Thanks!


Probably is the best way. I know I have found shutter count for my 7D MII & 5D MIII.
Mark

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Jun 14, 2017 01:47:58   #
BHC Loc: Strawberry Valley, JF, USA
 
Japakomom wrote:
You link is a file download. I first went to www.eosmsg.org and the site is all in Japanese except for the names of cameras. I do not think that I will risk downloading a file when I can not read the website.
Thanks for your efforts!

In eosmsg, go to the bottom of the link (in Chrome) for a window to choose translation. Then go to top for download instructions. Or learn to read Japanese. Personally, I prefer the former. 🙃🤓🙃

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Jun 14, 2017 05:08:45   #
gwong1 Loc: Tampa, FL
 
Just looked at their site. 5D Mk IV is not compatible.
rjaywallace wrote:
Try this:

Canon EOS Digital shutter count - $3.99
http://www.direstudio.com/shuttercount/

Reply
 
 
Jun 14, 2017 05:30:37   #
BHC Loc: Strawberry Valley, JF, USA
 
Has anybody tried http://eosinspectorapp.com ?

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Jun 14, 2017 05:50:20   #
jerryc41 Loc: Catskill Mts of NY
 
Japakomom wrote:
I have tried a couple of different programs (EOS Shutter Count and ShutterCount) and the message I get is "5D Mark IV does not provide a shutter count." Is this something Canon has changed and we are not able to check the shutter count ourselves? Anyone in the know?

Thanks!


These are the links I have accumulated for getting a shutter count from a Canon. Good luck!

According to the list on their site, these are the Canon cameras supported for shutter count.
Canon EOS 1DS Mark II, Canon EOS 1DS Mark II, Canon EOS 5D, Canon EOS 60D, Canon EOS-1D, Canon EOS-1D Mark II, Canon EOS-1D Mark II N, Canon EOS-1Ds, Canon EOS-1Ds Mark II
“Shuttercount” app from Apple for Mac $1.99
http://www.direstudio.com/shuttercount
http://www.shutteractuations.com/canon-eos-camera-shutter-lifetime/
http://eosmsg.software.informer.com/download/
http://swainhart.org/how-to-find-the-shutter-count-on-a-canon-5d-mark-ii/

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Jun 14, 2017 06:15:41   #
jeep_daddy Loc: Prescott AZ
 
I don't think any of the programs out there will give you the count on a Canon 5D Mark IV body. You'll have to take it or mail it to Canon for them to check it out. Have them do a sensor cleaning and give you the shutter count.

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Jun 14, 2017 07:01:34   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
I do not have a 5D IV sadly, but I do use EOSmsg. I have found it reliable and useful. The website can be displayed in English and it claims to support the 5D IV.

http://www.eosmsg.com/#model

It used to be free, supported by ads, now I believe there is a small fee.

Good luck

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