wj cody wrote:
as an ebay member from 1998, things have changed. if you are purchasing something, make sure it is a US model. secondly, make sure to purchase from sellers with a rating of 99% or higher. i and many others on ebay are proud of our ratings. i've had 100% ratings for the past 10 years, simply because i only sell what i have owned or come across exceptional examples to offer the community.
Also as longtime ebay members - purchasing not selling - my wife and I generally have good experience, although getting a US model isn't always possible. I don't think they ever made Russian Zenit cameras in the US. Maybe they will now we have a new administration!
More seriously, it's much more complex for my wife when buying antique jewelry (meaning over 100 years old, and by no means all US models, identification is a detail oriented skillset) and many sellers while essentially honest people do not have the knowledge to correctly identify things accurately.
I've never sold anything online myself, my wife does although on a more specialized site than ebay. Every now and again something goes wrong, but very seldom. She is absolutely meticulous with her descriptions and photographs with the goal of exceeding the customers' expectations. She normally succeeds.
One occasion she sold a very nice piece to a collector, and then discovered that the piece (which had been misrepresented on ebay as a genuine antique) was in fact a reproduction, although a nice and high quality one. She immediately contacted the buyer, explained the situation and offered a full refund. She lost a bit of money, the collector was very grateful, didn't even accept the refund, just a credit, and still happily buys from her.
Ebay is fine, but understanding how it works and how to behave and build a good reputation is important. My wife and I both have a 100% record, even though we have both had to deal with some problems, mainly on my wife's side which is more complex than cameras.
It's really about a combination of knowledge, ethics and relationships.