The Epson teck. Knew the issue, we reinstalled the drivers. I asked repeatedly about increasing the border size and ges lost. I'm calling back today for level 2.
I'm not going Lightfoot subscription route. In the past I bought photoshop for 100s of dollars and Adobe shut it down even though it was legit copy so I don't want to give them more. I do have PSE 2020.
I'd rather use what's on win 7 as it always worked before
If 5 other machines had normal borders so I don't see why this has no border on trailing edge.
I love the photos coming from printer but all this other stuff is terrible.
It should work out of the box
Sidwalkastronomy wrote:
If 5 other machines had normal borders so I don't see why this has no border on trailing edge.
I love the photos coming from printer but all this other stuff is terrible.
It should work out of the box
I will agree that it should work, AS DIRECTED, out of the box. If you read the "Getting Started" instructions, they will have indicated where all the packing materials are, where the packing tape is located, and the proper order in which to remove all that tape, little foam blocks, foam sheets, rubber bands, protective films, etc. It's a long shot, but if you didn't read those instructions in detail, back-tracking through them to be sure there is no leftover packing material or tape is a good idea.
Now, forgive me, but as a former writer of user guides and technical manuals*, I have to ask, have you read THIS?
https://files.support.epson.com/docid/cpd5/cpd59879.pdfPage 231 — Adjusting Print Quality — is the start of potentially relevant information.
I hope that helps.
I was just on phone with level 2 customer support for over 90 min. They are exchanging my machine for a new one. Direct printing from SD card produced same issues with no white border on trailing edge
burkphoto wrote:
I will agree that it should work, AS DIRECTED, out of the box. If you read the "Getting Started" instructions, they will have indicated where all the packing materials are, where the packing tape is located, and the proper order in which to remove all that tape, little foam blocks, foam sheets, rubber bands, protective films, etc. It's a long shot, but if you didn't read those instructions in detail, back-tracking through them to be sure there is no leftover packing material or tape is a good idea.
Now, forgive me, but as a former writer of user guides and technical manuals*, I have to ask, have you read THIS?
https://files.support.epson.com/docid/cpd5/cpd59879.pdfPage 231 — Adjusting Print Quality — is the start of potentially relevant information.
I hope that helps.
I will agree that it should work, AS DIRECTED, out... (
show quote)
Thanks for the tips. Ink smears seem to have gone away. Probably ink got deposited on my prints. The issue is prints are lacking a border on trailing edge of paper meaning there is going to be ink over spray.
I ordered paper from Epson and red river.
I love the prints it makes when it works
The only paper I had trouble with was HP.
I use Canon printers, a pro 100, and an ancient pro 9000. My local Staples had HP 4x6 on sale. It never dried, it was awful. It was sticky and streaked. I returned the remaining portion with the sticky prints to prove me story. That's tho only print problem I have ever had with my current setup.
PhotoPhred wrote:
The only paper I had trouble with was HP.
I use Canon printers, a pro 100, and an ancient pro 9000. My local Staples had HP 4x6 on sale. It never dried, it was awful. It was sticky and streaked. I returned the remaining portion with the sticky prints to prove me story. That's tho only print problem I have ever had with my current setup.
Inkjet papers are coated with proprietary coatings that chemically grab the ink and lock it to the paper surface. If your paper is coated with an incompatible chemical, it won't work with the inks in your printer. HP inks work fine with HP paper. Epson inks work fine with Epson paper. Canon inks work fine with Canon paper.
Many third party papers are coated with universal receptors, but not all are! If you try enough third party papers, you'll find some that are disasters.
burkphoto wrote:
Inkjet papers are coated with proprietary coatings that chemically grab the ink and lock it to the paper surface. If your paper is coated with an incompatible chemical, it won't work with the inks in your printer. HP inks work fine with HP paper. Epson inks work fine with Epson paper. Canon inks work fine with Canon paper.
Many third party papers are coated with universal receptors, but not all are! If you try enough third party papers, you'll find some that are disasters.
Thanks, good to know. HP was the only problem paper.
PhotoPhred wrote:
Thanks, good to know. HP was the only problem paper.
I should have added, "Always buy a sample pack of paper and make test prints before you buy in quantity."
I learned THAT one the hard way.
I know from my wall hangers I like metalic paper glossy prints. That paper pricey for everyday 11 x14 prints. I know i like glossy prints not matte.
I made my own sample pack from red river.
I also bought a large pack of glossy.
I did go to Epson store and bought their paper too.
I had two Pixma Pro 100's. I now use a Pixma Pro 200. I use Canon Paper and Canon ink only. I have a variety of paper but I use Platinum mostly. You won't be sorry if you stick with Canon.
I was tired of ink cartridges so went to eco tank bottle ink.
I like 11 x 14 prints
My issue was only for 11 x14 prints. They are sending a new machine. I'm glad as I used up 3/4 of ink with all this and 50 sheets of paper.
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