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New Scanner - Just Not Fair!
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Dec 2, 2012 06:03:18   #
Steve M Loc: Chester, NS, Canada
 
Jerry: Get out the install disk that came with the scanner and re install it. Better yet, go get the latest drives right off the Epson sight and install those. Did you do a window's upgrade or anything like that?

Steve

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Dec 2, 2012 06:10:29   #
bioteacher Loc: Brooklyn, NY
 
Better keep them separated or you might have many mini scanners running around.

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Dec 2, 2012 06:12:48   #
stopmedown1 Loc: England UK
 
Hi,
I would have tried it in another pc or asked the shop to try it. You say you bought another one when the first one didn't work, you bought two?? Did you try installing latest driver or going into device manager etcc?
Hope it's still working ok. Bert

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Dec 2, 2012 06:22:00   #
GC Loc: Bottom left edge of Canada.
 
:twisted: (Troll) - is it a PC or a Mac?

- USB connections are known to "disappear" occasionally. I have this intermittent problem with a 1T USB drive (HP-PC) 4 months old.
Can you not return your new scanner?

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Dec 2, 2012 06:22:01   #
GC Loc: Bottom left edge of Canada.
 
:twisted: (Troll) - is it a PC or a Mac?

- USB connections are known to "disappear" occasionally. I have this intermittent problem with a 1T USB drive (HP-PC) 4 months old.
Can you not return your new scanner?

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Dec 2, 2012 06:24:53   #
infocus Loc: Australia
 
jerryc41 wrote:
A few days ago I asked for suggestions to get my Epson V600 scanner running. When I turned it on, the power LED would light up, but that's all it would do. I hadn't changed any connections, but I reconnected and plugged into a different USB port. Nothing.

So, I bought another one. I turned it on, and the power LED lit up, but that's all it would do. I kept plugging and unplugging, and finally it started working.

I got my old scanner and connected the wires that were running to the new one. It now works fine. It is connected with the same power cable and the same USB cable, plugged into the same USB port. The only difference is the $183 I spent.

For some reason, the old one would light up but not run, and it was exactly the same with the new one. Now they both work - and the connections are exactly the same as they always were.

Go ahead. Offer an explanation. I dare you! :twisted:
A few days ago I asked for suggestions to get my E... (show quote)


I am no expert jerry, and PLEASE BELIEVE me I am not having a shot at you (Australian slang - do you know what that means?) but the old saying says "If you got a different result you did something diferent". You cannot get a different result by doing the same thing.

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Dec 2, 2012 06:26:27   #
drp8412 Loc: S.E. Michigan
 
Bad cables can sometimes be intermittent. Even though it's working now the problem still most likely is with the cable.

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Dec 2, 2012 06:30:01   #
Bunko.T Loc: Western Australia.
 
jerryc41 wrote:
dachs wrote:
you have a voodoo curse set upon you, probably from Hewlett Packard

Now there's a logical answer. Thank you. :thumbup:



Here's another. Return to your old cable & if the problem returns you've hit the jackpot. Cable!!!

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Dec 2, 2012 06:46:46   #
donrosshill Loc: Delaware & Florida
 
Perhaps the problem is the sometime delay when you attach a new device via USB while the computer finds the conection and installes the drivers.
I have seen this take as much as 3-6 minutes. Once the driver is installed, the next time you use it, it recognizes the device quickly.
Good Luck.

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Dec 2, 2012 07:12:30   #
kweinberg Loc: Bucks Co. PA
 
Also- for most USB devices, and in Windows, you should install the drivers before attaching the device. Sometimes, becoming a plugging chimp, you stimulate Windows to search for within its own driver store something that will work- though not necessarily optimally, or download something.

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Dec 2, 2012 07:35:19   #
SMLucas Loc: Minneapolis
 
I threw my scanners away years ago. You have the best scanner in the world with your digital camera. I do a lot of copy and restoration work and I have found that re photographing the piece that I am working on gets me a huge RAW file to work with, clean (no artifacts from the scanner) and the speed in which you can copy art works is about 20 times faster.

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Dec 2, 2012 07:46:24   #
RedIris Loc: MN, USA
 
It's the thing-a-ma-jig and the do-whichy.

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Dec 2, 2012 07:48:26   #
grusum
 
jerryc41 wrote:

For some reason, the old one would light up but not run, and it was exactly the same with the new one. Now they both work - and the connections are exactly the same as they always were.

Go ahead. Offer an explanation. I dare you! :twisted:


This is EASY to explain, Jerry == It's a Winders "feature".

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Dec 2, 2012 07:59:52   #
jerryc41 Loc: Catskill Mts of NY
 
stopmedown1 wrote:
Hi,
I would have tried it in another pc or asked the shop to try it. You say you bought another one when the first one didn't work, you bought two?? Did you try installing latest driver or going into device manager etcc?
Hope it's still working ok. Bert

The non-worker was three yers old, so when I couldn't get it running after several days, I ordered a new one. Now I have two. I have the latest driver for it.

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Dec 2, 2012 08:03:46   #
jerryc41 Loc: Catskill Mts of NY
 
grusum wrote:
jerryc41 wrote:

For some reason, the old one would light up but not run, and it was exactly the same with the new one. Now they both work - and the connections are exactly the same as they always were.

Go ahead. Offer an explanation. I dare you! :twisted:


This is EASY to explain, Jerry == It's a Winders "feature".

Oh, how could I forget? Peripherals occasionally stop working for no reason.

By the way, did you hear that the government is about to sign a contract with Microsoft? They're going to be supplying the software for all air travel in the country - reservations, scheduling, aircraft control - the whole nine yards. :D

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