RonDavis Loc: Chicago, IL

Oh yes they do....but these last comments were about the ownership and shooting experience with a manual focus Canon F1. An excellent, long forgotten and long out of warranty camera. No harm, no foul.

jlg1000 Loc: Uruguay / South America

Why bother?

Does it work? Then great.

Fiat doesn't support my 2007 car, Fagor got belly up and doesn't support my 2001 kitchen range (which was more expensive than some of my cameras)... So what?

I've developed a system over the years: study a lot, buy good products, use-mantain-repair them until complete destruction, repeat the cycle.

CanonShot Loc: Lancaster County, PA

Neither do I!

BebuLamar

Should this be posted in "Link and Support" forum? It's a couple of links and about Canon Support?

Longshadow Loc: Audubon, PA, United States

Good question....

It's a discussion about defunct camera support though.....
Fine line I suppose.

agillot

I dont need no support .Can take care of myself .Also dont buy anything that say organic .

rehess Loc: South Bend, Indiana, USA

My “beloved” Canon QL-19 film ‘rangefinder’ was only six years old when I ‘forded’ a river while it hung around my neck. The repair guy said there was nothing he could do for it. It was probably full of river mud. I junked it just a few months ago; life is like that at times.

jerryc41 Loc: Catskill Mts of NY

For lifetime camera support, use a tripod. 😊

gwilliams6

burkphoto Loc: High Point, NC

Support for older equipment is often defined as finding a good used item to replace what you just broke...

I think Canon is pretty generous with their support policies. Five to seven years past the last date the camera was sold is generous in my book.

If I had an EOS 20D I bought new in 2005, and it needed a new shutter, I could just buy a used 20D body for $45 or so. Shutter replacement on those was around $275 when you could still get them back in the late 2000s – early 2010s.

Truthfully, support is only an issue if you're a working pro. In that case, you are probably using the latest flagship models and you pay for a Canon Professional Services agreement. (Other top manufacturers have similar services for pros.) The professional service will advise you when your gear no longer will be supported.

gwilliams6

I always appreciate your thoughtful comments.

The reality for many freelance working pros I know, is that many are still using older pro models due to the cost of the latest flagship models. As much as they would love the latest, they can't always afford it. Some of my Nikon pro friends have already run into repair shops no longer having parts to fix their older pro Nikon models. That is forcing them to sell what they have, and buy used gear replacements.

We cant fault any maker from not keeping years and years of parts available for all models forever. Like I said I actually applaud Canon for publishing these lists to give folks a heads up. But IMHO Canon, like all makers of electronics, no different than smartphone makers, they all want you to keep buying their more current, and often more profitable newer models. It is just business that drives many of these decisions.

I had a perfectly good and working smartphone, (actually I got it free during a promotion six years ago) and my service provider just ended support for it, forcing all those model owners to either upgrade to a newer, more expensive model, or try to find and switch to another service provider that still supported that model, good luck.

Planned obsolescence is part of any consumer product. I had a top Microsoft Engineer once tell me that they could make laptop computers that would easily last 10 years and longer, and be easily updated, but then they would never sell any new ones, LOL. I am sure it is no different with cameras.

I have been a longtime NPS, CPS and now SPS pro member and they never told us when our cameras would no longer be supported. The info was out there, but we had to ask about it, or look it up ourselves. They did update us if their Pro Support minimum pro gear requirements changed, and they often did go up, never went down. LOL. And I know from some of my Nikon NPS member friends that Nikon raised their NPS requirement to include some mandatory newer pro bodies. One longtime NPS member friend of mine (decades a NPS member), and still a working pro, lost his NPS status because he could not afford to move up to these newer pro bodies. His older Nikon pro bodies work just fine for what he shoots professionally.

Canon and Sony do designate a list of "pro" models of which some must be in your kit to qualify for their Pro Support, and they have both increased, over the past five years, the overall amount of pro gear (verified by registered serial numbers) that you need to qualify for their Pro Support, which isn't free, there is a yearly fee. I guess they feel the need to weed out some pro wanna-bees

Cheers and best to you.

Architect1776 Loc: In my mind

Funny thing is that most pros in many fields need the latest technology to remain relevant.
AutoCAD and Revit need to be no less than 2 years old if you want to do any real work.
I am sure your surgeon is using current state of the art tools, I am making a great living making sure that the facility is up to date for the latest equipment. Cycling through ORs is a full time job.

gwilliams6

The reality is that many working pros have and still make great shots without the latest gear, without 3Ofps or 61mp. It really depends on what and how you shoot ,and pros have made great shots before and since all the advances, and have remained relevant. Relevant photography isn't brain surgery, LOL.

You obviously dont know enough working pro photographers. They make do with the gear that their budgets can afford. If they can afford and can justify the cost vs expense of flagship gear, fine. Or if like many pro staffers, their well-heeled media outlets are supplying their gear, fine. But many hard working freelance pros have to supply their own gear and use their vast skills to make the best of less than the most expensive, latest gear. And that doesn't make them any less relevant as professionals, LOL

Go to a news event, stand on the sidelines of a sporting event and see the vast difference in gear being used by relevant pro photographers. Good photography doesn't need outrageously overpriced and specialized medical equipment like you might need to save a life. Get out of the OR and look at the real photo landscape.

Cheers and best to you.

Architect1776 Loc: In my mind

Then why are we not seeing perfectly good D2s all over?

gwilliams6

FYI, one of my closest veteran pro friends in New Jersey, who has decades of award-winning professional work to his name, still shoots with his Nikon D2s, so he sees them and they are seen by his subjects every day. Again it seems you just aren't around enough variety of professional photographers, many of whom DON"T own the latest flagship model, and yet they still are relevant and still make their living.

And none of their subjects say to them, "oh stop, you can't take my photo because you dont have the latest flagship cameras and therefore you aren't relevant " LOL

Cheers and best to you.