Spirit Vision Photography Loc: Behind a Camera.

😢 😡

Dannj

I think Marcus Aurelius or some other guy said pretty much the same thing about 2,000 years ago😂

Bridges Loc: Memphis, Charleston SC, now Nazareth PA

Delivery services aren't always so bad. Thursday my wife and I watched an infomercial about a supplement we thought might be good to try. She placed the order late in the afternoon and by 2 p.m. Friday it was on the doorstep. It was delivered by Amazon.

StanMac Loc: Tennessee

I see these carrier complaints all the time in this forum. It’s difficult for me to identify with them as I get very good service from UPS, FedEX, and the USPS service here in Podunk, TN.

Stan

47greyfox Loc: on the edge of the Colorado front range

I rarely have an issue with UPS or FedEx. The “only” exception being when the expected delivery date from FedEx seems optimistic and then “is.” The ONLY delivery service that sends chills down my neck is OnTrac.

ecblackiii Loc: Maryland

Amazon does not use Fed-Ex.

TriX Loc: Raleigh, NC

When Amazon uses their own delivery service, it’s always spot on, but when they use UPS, it all depends on the driver.

JBRIII

This won't help but I suspect many/most of the irratic problems with everything is due to lack of workers and people changing jobs. There have been warnings about the possibility of big increases in retirements for decades which never happened, now they have. In my family, three males spread over almost 10 yrs in age all retired within months of each other. We live in far western MD, before Covid every store had help wanted signs, add in the retirements, people staying at home for lifestyle changes, reduction in imigration, etc. and this is what happens. It is affecting everything, my orthopedist is taking no new patients as his PA went to the hospital, so he must see each person for everything, a county testing site, reduced hours, then closed, no one to take blood.
One can think of money as work equivalent hours, printing money = more work, = need for people.

JFCoupe Loc: Kent, Washington

Not sure there is a starting point to the increase in poor deliveries. However, for a long time UPS and Fedex has one delivery per day on a given route and times were dependable, for both deliveries and pickups (at least at commercial locations). Then Amazon Prime got rolling and it seems like FedEx and UPS tried to counter the bemouth by driving around unscheduled, multiple times per day to the same areas. Result, less experienced drivers pushed to the maximum to deliver an unreasonable number of packages per day.

My question: Do we really need delivery as fast as we now expect-sometimes, same day or would we be more satisfied customers if we had actual scheduled deliveries that were delivered to the correct location?
Second question: How much more fuel is being consumed because we are expecting delivers 7 days per week now? How much damage is being done to the environment?

nervous2 Loc: Provo, Utah

For years I loved FedX overnight. But I agree that FedX Ground is an absolute disaster.

plumbbob1

We have the same issue, not surprisingly, most corps only see the bottom line. Now that we are on hook they can max profit at our expense.
Our biggest issue right now ups sending packages that should should delivered to the house to the PO and they send them back.

peekaboo

FedEx don't want to hear what I have say.

robertjerl Loc: Corona, California

We have a couple of delivery guys that work our area who have gotten into the habit of taking a cell phone pic of packages and attach it to the tracking info on the delivery notice so you know exactly where they left it*. And I know of a guy with a long winding tree lined driveway who put a closed circuit camera inside the rather large hinged box he put by his mailbox for packages (he had lights along his driveway so the electric wires were already there).

*Once the delivery notice popped up while I was on the computer and I looked and saw it wasn't my door. Instantly sent a message and 5 minutes later the delivery guy sent a message back with an apology - it was at XXX East Francis instead of my house on West Francis-two and a half blocks apart. I was out front when he did the switch and he told me that the guys at the delivery hub had loaded the packages in his truck in reverse order and my message caught him after he and his first day on the job assistant/trainee (who didn't even know they were on East Francis instead of West Francis having never been there before) had dropped off a few packages for West Francis at the same house numbers on East Francis. He thanked me for replying fast enough he didn't have to redo more packages.

Dannj

I think a lot depends on the driver regardless of the service.

whynot

I heard Fed Ex and UPS were merging. They are going to call it Fed UP!