Refund!!!
Jul 21, 2020 07:37:07 #
This is a follow-up.
I realized I was probably taking a chance when I ordered a $51.00 bike from a company in China with an office in FL. The bike never arrived, but they sent a UPS tracking number indicating it was delivered. UPS confirmed the delivery - for a package from Amazon to a different person at a different address.
When I complained to PayPal, they used the UPS confirmation to deny my claim. Through the PayPal online forum, I learned that this is a common practice with this company - Coverou. I wrote a letter (actual paper) to PP explaining the situation, and I included the UPS tracking info, similar incidents mentioned on their forum, and all the other materials I had accumulated. I sent copies to UPS and my credit card bank.
After a couple of weeks, I received an email from PP saying they had re-opened my case. Then I got another email saying they were giving me a refund.
The amount of money wasn't huge, but I was glad to have it refunded. I'm sure it was PP that took the loss, not Coverou, but I'm glad the system worked the way it was supposed to work.
I realized I was probably taking a chance when I ordered a $51.00 bike from a company in China with an office in FL. The bike never arrived, but they sent a UPS tracking number indicating it was delivered. UPS confirmed the delivery - for a package from Amazon to a different person at a different address.
When I complained to PayPal, they used the UPS confirmation to deny my claim. Through the PayPal online forum, I learned that this is a common practice with this company - Coverou. I wrote a letter (actual paper) to PP explaining the situation, and I included the UPS tracking info, similar incidents mentioned on their forum, and all the other materials I had accumulated. I sent copies to UPS and my credit card bank.
After a couple of weeks, I received an email from PP saying they had re-opened my case. Then I got another email saying they were giving me a refund.
The amount of money wasn't huge, but I was glad to have it refunded. I'm sure it was PP that took the loss, not Coverou, but I'm glad the system worked the way it was supposed to work.
Jul 21, 2020 07:42:20 #
Good that you didn’t let it go. Suggest that you post your experience on the site that you ordered from.
Jul 21, 2020 07:45:04 #
There is a Prince in Nigeria who has a deal for you.
“Taking a chance” on a $51 bike shipped from China is beyond dumb.
What happened to Too good to be true, and Buyer beware.
Consider yourself lucky.
“Taking a chance” on a $51 bike shipped from China is beyond dumb.
What happened to Too good to be true, and Buyer beware.
Consider yourself lucky.
Jul 21, 2020 08:06:03 #
jerryc41 wrote:
...
..
... I'm sure it was PP that took the loss, not Coverou, but I'm glad the system worked the way it was supposed to work.
..
... I'm sure it was PP that took the loss, not Coverou, but I'm glad the system worked the way it was supposed to work.
Yup, Coverou got their money and someone else paid for it.
Maybe Coverou was relying on the "system" working?
Jul 21, 2020 08:49:32 #
ecobin wrote:
Good that you didn’t let it go. Suggest that you post your experience on the site that you ordered from.
Not surprisingly, that site is gone. All of the posts below appeared after I had placed my order. I think this was literally a fly-by-night company. It's too bad PP was so quick to work with them.
https://www.google.com/search?rlz=1C1CHBF_enUS911US911&sxsrf=ALeKk00ViK_s8zBHYgLHRzfeXLOjYrJS1Q%3A1595335616398&ei=wOMWX6zmF8nBytMPvaCRkAQ&q=coverou&oq=coverou&gs_lcp=CgZwc3ktYWIQAzIECCMQJzIECCMQJzIECCMQJzIECAAQCjIECAAQCjICCAAyBAgAEAoyBAgAEAoyAggAMgQIABAKOgYIABANEAo6BAgAEA1QuDpYuDpg1T5oAHAAeACAAU6IAZUBkgEBMpgBAKABAaoBB2d3cy13aXrAAQE&sclient=psy-ab&ved=0ahUKEwisxtmlsN7qAhXJoHIEHT1QBEIQ4dUDCAw&uact=5
Jul 21, 2020 08:51:39 #
lesdmd wrote:
There is a Prince in Nigeria who has a deal for you.
“Taking a chance” on a $51 bike shipped from China is beyond dumb.
What happened to Too good to be true, and Buyer beware.
Consider yourself lucky.
“Taking a chance” on a $51 bike shipped from China is beyond dumb.
What happened to Too good to be true, and Buyer beware.
Consider yourself lucky.
With an office in Florida, I had some confidence that it might work. Chinese companies often have their goods in this country for faster shipping. They did a very efficient job of delivering Covid-19.
Jul 21, 2020 08:54:03 #
[quote=jerryc41]Not surprisingly, that site is gone. All of the posts below appeared after I had placed my order. I think this was literally a fly-by-night company. It's too bad PP was so quick to work with them.
Wait a second. No recognition that perhaps YOU were too quick to place an order?
Wait a second. No recognition that perhaps YOU were too quick to place an order?
Jul 21, 2020 08:56:24 #
[quote=lesdmd]
As I said at the time, I realized I was taking a chance, but I figured with my CC and PP, I had some backup. I've been buying online since it was a thing, and this is my first problem.
jerryc41 wrote:
Not surprisingly, that site is gone. All of the posts below appeared after I had placed my order. I think this was literally a fly-by-night company. It's too bad PP was so quick to work with them.
Wait a second. No recognition that perhaps YOU were too quick to place an order?
Wait a second. No recognition that perhaps YOU were too quick to place an order?
As I said at the time, I realized I was taking a chance, but I figured with my CC and PP, I had some backup. I've been buying online since it was a thing, and this is my first problem.
Jul 21, 2020 08:58:18 #
jerryc41 wrote:
With an office in Florida, I had some confidence that it might work. Chinese companies often have their goods in this country for faster shipping. They did a very efficient job of delivering Covid-19.
Probably more like an address rather than an office.
Whomever actually said it: “There is a sucker born every minute”.
Jul 21, 2020 09:54:47 #
I'm a life long bicyclist, and I don't think I would trust riding a $51 bike.
Jul 21, 2020 10:03:03 #
JohnSwanda wrote:
I'm a life long bicyclist, and I don't think I would trust riding a $51 bike.
If a reasonable facsimile of a $51 bike had been delivered, who would trust the safety of riding it? Buy a cheap electronic device, realize it is a piece of crap, throw it away. Buy a cheap bicycle, ride it, kill yourself.
Jul 21, 2020 11:19:48 #
Glad you succeeded Jerry.
Btw, I’ve recently added Petco to the (very short) list of companies I’ll never do business with again. I had to get Amex involved after two months of trying to get a refund for a misadvertised unused pump that I returned at my own expense (and had the proof of delivery). i’m waiting to see if my dispute is resolved in my favor.
Btw, I’ve recently added Petco to the (very short) list of companies I’ll never do business with again. I had to get Amex involved after two months of trying to get a refund for a misadvertised unused pump that I returned at my own expense (and had the proof of delivery). i’m waiting to see if my dispute is resolved in my favor.
Jul 21, 2020 14:16:14 #
TriX wrote:
Glad you succeeded Jerry.
Btw, I’ve recently added Petco to the (very short) list of companies I’ll never do business with again. I had to get Amex involved after two months of trying to get a refund for a misadvertised unused pump that I returned at my own expense (and had the proof of delivery). i’m waiting to see if my dispute is resolved in my favor.
Btw, I’ve recently added Petco to the (very short) list of companies I’ll never do business with again. I had to get Amex involved after two months of trying to get a refund for a misadvertised unused pump that I returned at my own expense (and had the proof of delivery). i’m waiting to see if my dispute is resolved in my favor.
I hope it works out for you.
Jul 22, 2020 00:15:36 #
Be glad you didn't purchase from a company called "Wish". I'm only out for about $12.00.
They did give me my postage back though. My package was at customs USA for a couple of weeks then it went back to China.
They did give me my postage back though. My package was at customs USA for a couple of weeks then it went back to China.
Jul 22, 2020 05:58:26 #
You've got to try these things, ONCE! I'd liked to have seen a $51 bike.
Living in a hard water area I risked £15.00 on bowl sparkle (might have been advertised here). Suppossed to foam up and remove scale from the sides of the toilet. In fact, it has trouble colouring the water.
£15.00 is cheap for a lesson learned.
Living in a hard water area I risked £15.00 on bowl sparkle (might have been advertised here). Suppossed to foam up and remove scale from the sides of the toilet. In fact, it has trouble colouring the water.
£15.00 is cheap for a lesson learned.
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