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Lens Refurbishing
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Dec 12, 2019 22:08:17   #
TriX Loc: Raleigh, NC
 
Why would one assume that a refurbished product receives a more thorough QA testing than a new product off the assembly line? This is often repeated, but is there any evidence it is true?

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Dec 12, 2019 22:18:17   #
CHG_CANON Loc: the Windy City
 
A $100/hr tech spends 30-minutes testing, then they sell the lens for a 12% discount with a 90-day warranty. That it has more QA verification than one directly from the factory has got to be true? Right, you read it on the internet ....

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Dec 13, 2019 05:34:43   #
Architect1776 Loc: In my mind
 
mas24 wrote:
Best Buy Stores do it differently. When you return a camera or lens to them, because you didn't like it, or just couldn't figure out how to use it properly. Best Buy will sell that item as Open Box. Sold at a discounted price. But for all purposes, it is still new. I would imagine, that if that Open Box camera/lens is not sold, it is returned to Nikon to be sold as refurbished. It is tested to see if it works as it should. Put in a white box, and given a 90 day warranty. It is a misconception, that all refurbished cameras and lenses, are gone through with a fine tooth comb, and brought to standards better than New. There simply isn't time for that. If it fails before the 90 warranty, Nikon is obligated to repair it.
Best Buy Stores do it differently. When you return... (show quote)


Actually Canon does go through them and rebuild as necessary with new parts to new condition then give a 1 year warranty.

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Dec 13, 2019 05:54:42   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
Silverrails wrote:
I just bought a "Refurbished" Nikon Lens from a very well established Photography Dealer, although it has not arrived yet, just curious, what exactly is involved in a "Refurbishing" of a Lens. Do they completely rebuild the Lens? Do they just Clean the Lens? Does "Nikon" specifically Refurbish the Lens?
Refurbished to me sounds like, taking a leftover Meatloaf, adding more Ketchup, and Re-heating it,, it really never tastes the same. Just looking for a better definition of the word "Refurbished"!!
I just bought a "Refurbished" Nikon Lens... (show quote)


Your post would have been better timed BEFORE you ordered.
99.9% of the time folks return a lens because they just did not want it or (this is really funny) they feel they got a bad copy.
You cannot go wrong with a refurbished Nikon lens. They do come with a shorter warranty, most new Nikon lenses come with 5 year warranty, and considering the electronics and gears that now are in most AF lenses, this is a good idea.
Refurbished lenses come with a much shorter warranty, my advice, shoot the living (you know what) out of that lens when you get it to make sure you are happy. Return it if you have any questions on it's performance.

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Dec 13, 2019 08:00:24   #
camerapapi Loc: Miami, Fl.
 
First thing first, do not compare a refurb camera to refurb food. We cannot eat cameras.
If by reputable you mean dealers like Adorama, H&B and Cameta I am entirely in agreement with you. Some dealers do refurb in house.

Yes, if you bought a Nikon lens from a reputable dealer it was Nikon that did the refurb. Usually these are sample floor or returns. Those lenses are checked by Nikon to make sure they are up to specs. If the lens has to be overhauled, improbable to me, I do not call it refub but repaired.
Be confident, you will get a lens practically brand new. Cameta offers a year warranty in the refurbs they sell.

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Dec 13, 2019 08:27:52   #
SuperflyTNT Loc: Manassas VA
 
billnikon wrote:
Your post would have been better timed BEFORE you ordered.
99.9% of the time folks return a lens because they just did not want it or (this is really funny) they feel they got a bad copy.
You cannot go wrong with a refurbished Nikon lens. They do come with a shorter warranty, most new Nikon lenses come with 5 year warranty, and considering the electronics and gears that now are in most AF lenses, this is a good idea.
Refurbished lenses come with a much shorter warranty, my advice, shoot the living (you know what) out of that lens when you get it to make sure you are happy. Return it if you have any questions on it's performance.
Your post would have been better timed BEFORE you ... (show quote)


When I buy a refurb I usually add a 5 year drop & spill warranty and I still end up with a substantial savings over buying new.

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Dec 13, 2019 08:36:45   #
CHG_CANON Loc: the Windy City
 
Architect1776 wrote:
Actually Canon does go through them and rebuild as necessary with new parts to new condition then give a 1 year warranty.


That's not what Canon's own website says ....

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Dec 13, 2019 08:38:58   #
JohnH3 Loc: Auburn, AL
 
I will say this. By purchasing refurbished, I have upgraded to a higher quality lens a few times with great results as a result of the savings. The warranty pretty much says all in my opinion.

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Dec 13, 2019 10:55:19   #
jeep_daddy Loc: Prescott AZ
 
Silverrails wrote:
I just bought a "Refurbished" Nikon Lens from a very well established Photography Dealer, although it has not arrived yet, just curious, what exactly is involved in a "Refurbishing" of a Lens. Do they completely rebuild the Lens? Do they just Clean the Lens? Does "Nikon" specifically Refurbish the Lens?
Refurbished to me sounds like, taking a leftover Meatloaf, adding more Ketchup, and Re-heating it,, it really never tastes the same. Just looking for a better definition of the word "Refurbished"!!
I just bought a "Refurbished" Nikon Lens... (show quote)


Just to give you one example of what I did that WILL cause this product to become a refurbished retail item:

I bought a pair of Samsung wireless bluetooth earbuds. I got them, charged them up, read the little booklet, and then tried them. I did everything I could to get the volume to go up high enough so that I could wear them at the gym. I even tried Googling how to get the volume up higher. They wouldn't go up high enough and I figured that they were defective. I returned them to Costco, ordered a new pair, got them 2 days later and same thing. So I figured they can't all be defective so after playing around with them in the app that I downloaded for my phone I discovered a setting in the app for volume up and down. It worked and the volume went high enough for me.

The first earbuds that I bought are perfectly fine even though I returned them. Costco will return them to Samsung, and Samsung will repackage them with new things that go into the person's ear because I'm sure that nobody will want to put used things in their ear. Then they will push them to a distributor that will find retailers for refurbished products or they might put them on their own retail web site for sale.

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Dec 13, 2019 11:13:07   #
nadelewitz Loc: Ithaca NY
 
Silverrails wrote:
I just bought a "Refurbished" Nikon Lens from a very well established Photography Dealer, although it has not arrived yet, just curious, what exactly is involved in a "Refurbishing" of a Lens. Do they completely rebuild the Lens? Do they just Clean the Lens? Does "Nikon" specifically Refurbish the Lens?
Refurbished to me sounds like, taking a leftover Meatloaf, adding more Ketchup, and Re-heating it,, it really never tastes the same. Just looking for a better definition of the word "Refurbished"!!
I just bought a "Refurbished" Nikon Lens... (show quote)


In general, "refurbishing" camera gear can mean whatever the refurbisher wants it to mean. External cleaning, changing a battery, cleaning front & rear lens, checking proper operation, new packaging....ANYTHING.

To think that a dealer will "rebuild" a lens, whatever that entails, is a bit much.

"Detailing" a car is the same thing. It doesn't include rebuilding an engine.

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Dec 13, 2019 11:23:07   #
colt4x5 Loc: Central Connecticut
 
Not sure what is involved with Nikon's refurbishing, but over the years I have bought several refurbished lenses (also on sale on the Nikon site) that I simply could not afford new. I have never had any issues with any of them. I trust refurbished over just plain used.

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Dec 13, 2019 11:45:03   #
Kozan Loc: Trenton Tennessee
 
CHG_CANON wrote:
The most likely scenario is a returned lens is verified with all packing material and put in a fresh box. There would be zero economic reason to add value to a product that is sold at less than the original sales price. Nikon will be the same as Canon. Here is Canon's explanation from their website. From Nikon I couldn't find a similar definition:

From digital cameras and lenses, to camcorders, printers, and more, our refurbished products showcase our dedication to product excellence. Shipped back to us as gently used or unboxed returns, our trained Canon technicians perform comprehensive quality assurance inspections, replacing any needed parts with genuine Canon equipment. Plus, all refurbished products are backed by our standard 1-Year limited warranty.

https://shop.usa.canon.com/shop/en/catalog/refurbished-products-information?&campaign=hd19&gclid=EAIaIQobChMIgKXx9ZOw5gIVT_DACh2kJwJ3EAAYASAAEgJFGvD_BwE&gclsrc=aw.ds
The most likely scenario is a returned lens is ver... (show quote)


The problem with buying refurbished equipment is that if the original had a faulty part, the manufacturer is going to replace that same type of faulty part. You always take a chance that there was a fault to begin with. In time, it will fail again.

Having said that, I have bought two fairly expensive pieces of gear. One was a Tokina 100mm MACRO lens
and another was the Nikon P900 camera. Both are working great. But I always wonder if someday they will fail.

Kozan

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Dec 13, 2019 11:49:18   #
CHG_CANON Loc: the Windy City
 
Kozan wrote:
The problem with buying refurbished equipment is that if the original had a faulty part, the manufacturer is going to replace that same type of faulty part. You always take a chance that there was a fault to begin with. In time, it will fail again.

Having said that, I have bought two fairly expensive pieces of gear. One was a Tokina 100mm MACRO lens
and another was the Nikon P900 camera. Both are working great. But I always wonder if someday they will fail.

Kozan


The vast majority of my gear is used, not refurbished, both cameras and lenses. Professional-grade equipment is designed and manufactured for long-term and extended heavy use, situations I submit them to in my own work, without issue. I've rejected a few used purchases from KEH, my primary used source. Once accepted, I've never experienced a latent problem.

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Dec 13, 2019 11:54:20   #
Bill P
 
I would expect that if you return a lens, they would give it a visual inspection, and perhaps if there is a complaint of something not working, put it on a testing fixture or on a camera and see if it is working as expected. If it is not functioning correctly, it is likely used as a source of spare parts. It would also not surprise me if there is a process where every 10 or 20 or 100 lenses are even inspected at all by the factory, so it might be fair to say these lenses get a better inspection than a new one.

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Dec 13, 2019 12:18:07   #
assman Loc: Grand Rapids, MI
 
The big difference is refurbished or re-manufactured. Refurbished means it passes all the tests and parts are repaired or replaced as needed to perform as new. Re-manufactured means all wear items are replaced and item performs as new and usually has a warranty similar to new.

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