Ebay purchase (Page 3): Just an update on the purchase. I tracked the guy down on his cell phone thru various means. The surprised voice was "priceless". A little hard to understand...

scooter1 Loc: Yacolt, Wa.

Just an update on the purchase. I tracked the guy down on his cell phone thru various means. The surprised voice was "priceless". A little hard to understand because of accent but lives in Carson, Ca. He says he will check and see if he has the lens I ordered. Said it was all a mistake. We'll see. His messages thru ebay were completely different.

tdekany Loc: Oregon

scooter1 wrote:

Just an update on the purchase. I tracked the guy down on his cell phone thru various means. The surprised voice was "priceless". A little hard to understand because of accent but lives in Carson, Ca. He says he will check and see if he has the lens I ordered. Said it was all a mistake. We'll see. His messages thru ebay were completely different.

Go through eBay with the refund. If you do it outside of eBay, you are on your own.

scooter1 Loc: Yacolt, Wa.

Ebay offered a refund but I wanted the lens I ordered. I put an update on here and will keep you all posted.

tdekany wrote:

That is so not true. All the op has to do is make contact with eBay and the op will be refunded.

scooter1 Loc: Yacolt, Wa.

I have sent the lens back thru ebay so the refund should be taken care of. But I want the lens. It was such a good buy. We'll see how it turns out.

tdekany wrote:

Go through eBay with the refund. If you do it outside of eBay, you are on your own.

tdekany Loc: Oregon

scooter1 wrote:

I have sent the lens back thru ebay so the refund should be taken care of. But I want the lens. It was such a good buy. We'll see how it turns out.

You did the right thing, good luck, hope you get the right lens.

Oldman73

2 claims against the seller in 20+ years, got my money right back. I always use Paypal because of this..

PVR8 Loc: Raleigh, NC

AndyH wrote:

Disagree completely. I've only ever disputed two transactions on eBay and got a prompt and courteous refund on both occasions. Vetting the seller helps, of course, but eBay and PayPal back up the transactions. In fact, I am a little reluctant to sell on eBay because they seem to bend over backwards on behalf of the buyer.

Andy

I totally agree. I do a lot of Ebay buying and some selling. Ebay will quickly refund a buyer if the buyer did not receive exactly what was put up for bid. They are very courteous and very quick in resolving complaints. The OP should just be happy to get the money that was paid returned.

TriX Loc: Raleigh, NC

AndyH wrote:

Disagree completely. I've only ever disputed two transactions on eBay and got a prompt and courteous refund on both occasions. Vetting the seller helps, of course, but eBay and PayPal back up the transactions. In fact, I am a little reluctant to sell on eBay because they seem to bend over backwards on behalf of the buyer.

Andy

👍👍 My experience also.

wrangler5 Loc: Missouri

PVR8 wrote:

Ebay will quickly refund a buyer if the buyer did not receive exactly what was put up for bid.

They will also force a refund even if the buyer DOES get exactly what was put up for bid. I sold a perfectly functioning Nikon lens but the buyer forced me to refund his money and pay for shipping the lens back by saying the aperture ring was stuck. The aperture ring was in fact locked at f/22 (as you do with Nikon lenses when you use them in auto mode and let the camera body set the aperture.) Moving the aperture ring lock on the lens freed the ring to rotate normally.

But that didn't matter - the buyer checked the ebay box "does not meet description" and that was it. Ebay sent an email to me saying authorize this return label within 2 days or we will do it and charge you. Ebay got notified of the tracking and delivery of the package and I got another email saying authorize a refund or we will do it and charge you.

I think the buyer just wanted the lens for a weekend, and basically got to use it for free. Nice trick to use, if you're that kind of person.

SteveG Loc: Norh Carolina

scooter1 wrote:

I recently bid on and won a sigma 50-500mm lens. W... (show quote)

I have had years of experience on eBay. They will definitely work with you. You must show that the item you received is not as described and as one member already mentioned, PayPal will hold the seller's funds. You can do very well on eBay! Just purchase from those with the 100% positive feedback and long history of selling on eBay and you'll be just fine. When contacting eBay, give them as much information as you can. Photos definitely to prove your claim.

SteveG Loc: Norh Carolina

Did you call eBay to explain? Ive had a couple of false claims against me and while they will hold your funds as long as you can prove your case, at least for me the two different times, you can definitely win your case.

WessoJPEG Loc: Cincinnati, Ohio

Earnest Botello wrote:

I have had nothing but good luck with both ebay and paypal over the years.

Same here.

SteveG Loc: Norh Carolina

You should keep all contact with the seller through eBay messaging but, definitely keep those text messages from him so you can add them as proof.

par4fore Loc: Bay Shore N.Y.

scooter1 wrote:

I recently bid on and won a sigma 50-500mm lens. Well when all was said and done the person "kangiwa" shipped an inferior sigma 150-500 ine right? Any hints on what to do to get my lens? I've already contacted ebay and all they say is return it for a refund but I want my lens.

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

NOT BAIT AND SWITCH, AN HONEST MISTAKE OR SELLER WAS SLOPPY IMO.

kangiwa 15940 feedbacks 100% rating!
Yellow shooting star icon for feedback score in between 10,000 to 24,999) eBay Store
Positive Feedback (last 12 months): 100%
[How is Feedback percentage calculated?]
Member since: Jul-15-99 in United States

Recent Feedback ratings (last 12 months)
1 month 6 months 12 months
Positive 33 140 375
Neutral 0 0 3
Negative 0 0 0
Detailed seller ratings (last 12 months)
Criteria Average rating Number of ratings
Item as described StarStarStarStarStar 238
Communication StarStarStarStarStar 235
Shipping time StarStarStarStarStar 256
Shipping and handling charges StarStarStarStarStar 230

SteveG Loc: Norh Carolina

kangiwa seems to be an honest seller. A lot of feedback with no negative feedbacks! Looks quite curious that he would do a "bait & switch" but you should get satisfaction. What was your item number you purchased if you don't mind providing it?