chaman wrote:
Has Sony improved their customer support?
What about the overheating thats been reported?
They are still lacking the glass variety that Canon and Nikon offers although some advances have been made, are they going to keep putting out more lenses instead of a new body almost every year?
Battery life, is it better than DSLRs ones?
Customer support has improved, even to the point that they now cater to professionals with overnight replacements and more.
The overheating NON-issue was overblown by writers grasping for something negative to write about. Still, it was resolved with a firmware update as the warning indicator on a few models came on at too low a temp - but none shut down, just warned of a possible temp issue (and we all know how prudent it is to condemn an entire line for something reported on a few models.)
Sony likely will never have a gazillion lenses as do CaNikon, so for that one photographer who actually needs a gazillion lenses, Sony ain't the ticket. For the rest of us, Sony has it covered pretty well with only a couple of holes (notably a 400mm fast prime) which will be filled this year with premium G Master glass. Sony also continues to release consumer/enthusiast lenses which are more affordable, yet often outperform competitors' premium lenses (recently, an 85mm f1.8 that bests any 85mm by CaNikon), and third-parties such as Tamron, Sigma, and Rokinon, et al, nicely compliment Sony's offerings. There simply is no shortage of available glass in the FE mount.
Battery life is greatly improved in the a9, but not where even I would like it to be. I believe the a9 is rated at 480 shots, but I've read anecdotal reports of users getting much more than that. An EVF will always reduce battery life, but even so, Sony doesn't seem to put a premium on it. I keep a USB charger in my truck for each battery type my Sony bodies use. I keep an extra, charged battery in each camera bag and in the truck for an easy swap as needed, then a discharged battery goes on the charger. The only time battery life was an issue was one night when I wanted a long sequence of the night sky, but the battery died before I had the length I wanted (now, though, I have an adapter I plug into any USB 5v battery pack - the kind used to charge cell phones - and I can go all night long).
I'll probably never get an a9, but it really does seem to be a camera that does it all and does it all very well.