A little over four years ago I purchased my Nikon D7100 from Hunt's Camera in Manchester, NH. Since I retired, the South Portland, Maine location is now the most convenient for me. Last week my D7100 for some reason would no longer auto-focus. I brought it up to the So. Portland store and explained the issue. The person I dealt with (I believe the manager or assistant manager) looked it over, cleaned the mounting surfaces of both camera and lens, played with controls and settings for a few minutes, frowned several times, and told me I had two options. He could send the camera out for repair which would take 6 to 8 weeks and cost me "lots of money." Or he could swap it for a brand new d7100 body at no charge. I did some quick calculating and opted for the latter. I never dreamt that that could happen after four plus years of use. I thanked him for the great service and he said "Just tell your friends." So that's what I'm doing now.

A little over four years ago I purchased my Nikon D7100 from Hunt's Camera in Manchester, NH. Since I retired, the South Portland, Maine location is now the most convenient for me. Last week my D7100 for some reason would no longer auto-focus. I brought it up to the So. Portland store and explained the issue. The person I dealt with (I believe the manager or assistant manager) looked it over, cleaned the mounting surfaces of both camera and lens, played with controls and settings for a few minutes, frowned several times, and told me I had two options. He could send the camera out for repair which would take 6 to 8 weeks and cost me "lots of money." Or he could swap it for a brand new d7100 body at no charge. I did some quick calculating and opted for the latter. I never dreamt that that could happen after four plus years of use. I thanked him for the great service and he said "Just tell your friends." So that's what I'm doing now.