D500 Color issue
May 30, 2017 19:50:54 #
At the risk of sounding foolish, I would do a factory reset and make sure there was nothing in memory that is not cleared by a factory reset. I may have missed where you tried that and if so, my apologies.
May 30, 2017 19:51:53 #
Jim Bob wrote:
White balance or program issue.
Probably program issue namely picassa it may not support the d500 as it was canceled. Google photo's it's (free) replacement may work.
May 30, 2017 19:51:59 #
Jim Bob wrote:
As usual, you assumed incorrectly and ended up sounding like the true idiot you are. 
May 30, 2017 19:52:34 #
DaveO wrote:
At the risk of sounding foolish, I would do a factory reset and make sure there was nothing in memory that is not cleared by a factory reset. I may have missed where you tried that and if so, my apologies.
Good point. A lot better than that poster who assumed the OP Shot jpg.
May 30, 2017 19:57:25 #
Jim Bob wrote:
Good point. A lot better than that poster who assumed the OP Shot jpg.
Normally, if one shoots raw, one doesn't need to ask about WB issues. And as it turns out it is the program.
May 30, 2017 20:00:28 #
Jim Bob wrote:
Good point. A lot better than that poster who assumed the OP Shot jpg.
I try to watch these issues and hope I don't have them. It's so easy to accidentally change something and not realize it particularly when you're setting up a new camera. BTW, almost done packing for Sunday! We're going nuts like a couple kids!
May 30, 2017 20:06:08 #
If indeed the problem emanates from Picassa, one relatively low cost but highly popular alternative to Picassa might be Affinity from Serif. /Ralph
May 30, 2017 20:09:53 #
May 30, 2017 20:11:38 #
DaveO wrote:
I try to watch these issues and hope I don't have them. It's so easy to accidentally change something and not realize it particularly when you're setting up a new camera. BTW, almost done packing for Sunday! We're going nuts like a couple kids!
That's just great. I can't wait to get the report on your return. Hope you have a wonderful trip.
May 30, 2017 20:12:21 #
Jim Bob wrote:
That's just great. I can't wait to get the report on your return. Hope you have a wonderful trip.
Thank you! We are so ready!
May 30, 2017 21:00:18 #
It sounds like your post processing software needs to be updated to properly read the raw files from the D500. I get the same kind of results when I open a raw file from my Canon 5D MK IV in Macphun's Noiseless app.
May 30, 2017 21:12:04 #
Picasa is not designed to edit raw files. My four different cameras each display raw slightly different in Picasa, including some with pinkish tint.
Do you edit your raw files with another editor and just use Picasa for download and organizing?
Do you edit your raw files with another editor and just use Picasa for download and organizing?
May 31, 2017 05:59:14 #
blackest wrote:
Probably program issue namely picassa it may not support the d500 as it was canceled. Google photo's it's (free) replacement may work.
I second this explanation, Google no longer supports Picasa so there are no RAW decoders for files from new cameras. You can use another program to generate a jpeg to view in Picasa. Another solution is to shoot RAW + JPEG (even basic quality) so the camera adds a reference JPEG you can view. When you view the file in camera it automatically generates a JPEG for viewing.
May 31, 2017 06:19:05 #
May 31, 2017 07:45:58 #
Linary
Loc: UK
Keldon wrote:
I just received my D500 today and went out to take some test shots. I downloaded to my computer via Picassa and although the thumbnails in the properties section look perfectly fine colorwise, the larger folder shots all have a strong magenta hue to them. Any suggestions as to what the issue is? I assume it's something simple that is going to make me feel really stupid.
I read a post in the past couple of weeks of a user who kept getting a magenta cast on his D500 raw images. I think the advice fed back to him or her was as above, white balance. I don't have a D500 so I lost interest, but having searched for D500 I can't find the post, nor of course, the resolution. Someone may recall the thread and be able to find it.
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