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Nikon D500 shares problem with Nikon D750
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Mar 10, 2017 09:21:45   #
PAZ Loc: Glen Ridge NJ
 
Could this be more of a buffering problem with your SD card rather than a shutter malfunction?

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Mar 10, 2017 09:47:43   #
mwsilvers Loc: Central New Jersey
 
rmalarz wrote:
Seems to me that if one wants to shoot video, or the equivalent, get a video camera.
--Bob


Huh? What does his problem when shooting with the high fps rate of this sports & wildlife camera have to do with video? But beside that, even if you don't use it, modern DSLRs are capable of high quality professional video. I've used mine dozens of times to record concerts and shows and a variety of other musical events with external music mics. It's like having great additional functionality for almost no additional costs.

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Mar 10, 2017 09:58:37   #
Haydon
 
I must live under a rock, I've never shot 10 frames a second at 1/8000 second. I'll have to look for an upgraded rock I guess.

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Mar 10, 2017 10:04:16   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
lamiaceae wrote:
Agreed!


Really, you agree with getting a video camera. So a video camera will capture 24mg frames on every frame like the D500 does at 10 frames a second. I did not know that. Thanks for the tip.

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Mar 10, 2017 12:22:06   #
mitrecon
 
I've experienced shutdown on my D750 shooting rapid burst with my 80-400 and a not very fast card. Don't recall seeing ERR pop up. Replaced card with 90 speed and no problems.

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Mar 10, 2017 12:33:10   #
PAZ Loc: Glen Ridge NJ
 
Still sounds like a buffering problem. Check the speed of your cards.

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Mar 10, 2017 13:29:12   #
cjc2 Loc: Hellertown PA
 
I've never overrun the buffer on my D500, even for sports action, but I do only use XQD cards. Thanks for the warning. I will check my D500. Best of luck.

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Mar 10, 2017 14:33:31   #
Dan De Lion Loc: Montana
 
billnikon wrote:
It appears that if shots are taken at high shutter speeds (1/8000 sec) and/or at ten frames a second at high shutter speeds the Nikon D500 and Nikon D750 shutters may shut down and an ERR message will appear. Not a lot of incidents have been reported on this subject nor has Nikon issued a service advisory on either camera. When I sent my Nikon D500 in the the second time Nikon agreed to replace it, got word from Nikon repair in NY last week that they had ordered in many new Nikon D500's. Got an email yesterday that they had mailed my new Nikon D500 to me. I believe that this issue effects few Nikon D500 and D750's. Again, if you are experiencing any issues related to this get hold of Nikon at Nikonusa.com. Thanks again Nikon.
It appears that if shots are taken at high shutter... (show quote)


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If you buy a car in its first year of production or buy a camera its first six months of production, you're taking a chance.

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Mar 10, 2017 16:33:24   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
PAZ wrote:
Still sounds like a buffering problem. Check the speed of your cards.


Thanks for that but it is not a buffering problem. Nikon has agreed that the problem lies in the camera and has sent me a new one. Happens at higher shutter speeds and simply stops working and throws up an ERR message. Many thanks to Nikon for replacing it. Nikon repair in NY has told me they ordered a few D500's in to replace some D500's coming in with the same problem.

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Mar 10, 2017 16:41:19   #
rehess Loc: South Bend, Indiana, USA
 
"Bleeding Edge" products sometimes have problems no one has seen before - it is the nature of the process. I'm glad that Nikon is on this.

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Mar 10, 2017 16:53:31   #
fishone0 Loc: Kingman AZ
 
thanks for all your replies No I don't shoot video or birds in flight so that it is not the problem--camera used to work fine--I just contacted Nikon and am waiting for an answer

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Mar 10, 2017 23:22:51   #
tdekany Loc: Oregon
 
rmalarz wrote:
Seems to me that if one wants to shoot video, or the equivalent, get a video camera.
--Bob


If you did a bit of research, you would see that many cameras can do video as well or sometimes better than a video camera. If you have one of those cameras, there is no need to waste money on a video camera. Plus, as it was mentioned, the OP had nothing to do with video. With at in mind, are we recommending a different camera?

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Mar 10, 2017 23:25:53   #
tdekany Loc: Oregon
 
Dan De Lion wrote:
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If you buy a car in its first year of production or buy a camera its first six months of production, you're taking a chance.

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I seriously doubt that the likes of Toyota or Honda Subaru etc... has those issues. My newly released EM1 was just like a toyota for 3 years.

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Mar 11, 2017 00:23:54   #
LoneRangeFinder Loc: Left field
 
Haydon wrote:
I must live under a rock, I've never shot 10 frames a second at 1/8000 second. I'll have to look for an upgraded rock I guess.



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Mar 11, 2017 05:50:30   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
PAZ wrote:
Still sounds like a buffering problem. Check the speed of your cards.


My card is rated at 160 mb/s. As I have stated and Nikon agrees, it is not the card, it is not the buffer, it is the camera. Many thanks for your post.

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