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Canon printers will not function correctly under Apple Sierra.
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Oct 23, 2016 14:04:10   #
Brucej67 Loc: Cary, NC
 
For photo printing? Check to see if your printer is on the list http://www.usa.canon.com/internet/portal/us/home/support/self-help-center/Mac-OSX-Compatibility

Bill Munny wrote:
I have a 6 yr old Canon scanner and a 4 yr old Canon Pixma printer, both work just fine with Sierra.

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Oct 23, 2016 14:12:46   #
Bill Munny Loc: Aurora, Colorado
 
Yes they are on the list. No worries here. So far, all my apps work and in good order.

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Oct 23, 2016 17:21:07   #
burkphoto Loc: High Point, NC
 
Brucej67 wrote:
Canon printer software (I believe drivers) will not function under Apples new operating system Sierra (10.12). Canon is working with Apple to come up with a fix in the future. I post this as a notification to anyone on a Mac with a Canon printer going from El Capitan to Sierra. You can Gogol and find more information on it.


Duly noted. My old Epsons work just fine under Sierra.

I've learned over the years that I should always wait to move my main work to the newest OS about a calendar quarter or two after it comes out, usually the second or third point update. That said, the Sierra release is the most stable in years. It also flies...

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Oct 23, 2016 18:50:56   #
Brucej67 Loc: Cary, NC
 
Yes my friend has an Epson printer and does not have problems with it while running Sierra. I believe Canon fell short on this one, I never had problems with them while using El Capitan I did have problems with ColorMunky under El Capitan which cleared up under Sierra.

burkphoto wrote:
Duly noted. My old Epsons work just fine under Sierra.

I've learned over the years that I should always wait to move my main work to the newest OS about a calendar quarter or two after it comes out, usually the second or third point update. That said, the Sierra release is the most stable in years. It also flies...

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Oct 23, 2016 20:02:27   #
BassmanBruce Loc: Middle of the Mitten
 
I have an imac running Sierra 10.12 and a pixma pro 100 and have printed numerous photos with it in the last couple of days. I don't have photo shop or lightroom and processed them in photos.

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Oct 23, 2016 20:33:26   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Brucej67 wrote:
Yes my friend has an Epson printer and does not have problems with it while running Sierra. I believe Canon fell short on this one, I never had problems with them while using El Capitan I did have problems with ColorMunky under El Capitan which cleared up under Sierra.


So why blame Canon and not Apple? Something is clearly broken and needs to be fixed, but is there any information that can be reliably used to apportion blame?

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Oct 23, 2016 22:09:59   #
Brucej67 Loc: Cary, NC
 
It has always been the position of third party vendors or hardware merchants to conform to the operating systems and not the responsibility of the OS vendors to conform to third party.

Peterff wrote:
So why blame Canon and not Apple? Something is clearly broken and needs to be fixed, but is there any information that can be reliably used to apportion blame?

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Oct 23, 2016 22:30:52   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Brucej67 wrote:
It has always been the position of third party vendors or hardware merchants to conform to the operating systems and not the responsibility of the OS vendors to conform to third party.


Yes, and Canon says they and Apple are working on it. In the mean time, Apple has broken things. I guess using a Mac is a problem. Do those of us that use Windows 10 have a problem? Maybe, maybe not. I haven't noticed one. We'll see what happens I guess.

These things are complicated. They sometimes take time to resolve. At this point, it's bad luck for Apple users, if you have a problem, go complain to Apple. They're the one that did the upgrade. Working with partners is part of the process. Perhaps Sierra just isn't ready yet. It happens. iOS hasn't exactly been perfect either....

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Oct 23, 2016 23:16:58   #
Brucej67 Loc: Cary, NC
 
No in this particular instance Windows does not share the problem, when Apple develops a new operating system it is up to the various software and hardware vendors to test their software and/or hardware on a beta version for compliance. I don't know why Canon did not test their hardware before the release, it is not Apples responsibility, Apple can't be responsible for testing every piece of software and hardware for each operating system they put out, nor do they force the users to upgrade to the new operating system. When I was in software development in the mid 60's we had to write our own IOCS (Input Output Control System) for each piece of hardware attached to (then) a mainframe, today that is all handled for you in the form of drivers (DLL modules).

Peterff wrote:
Yes, and Canon says they and Apple are working on it. In the mean time, Apple has broken things. I guess using a Mac is a problem. Do those of us that use Windows 10 have a problem? Maybe, maybe not. I haven't noticed one. We'll see what happens I guess.

These things are complicated. They sometimes take time to resolve. At this point, it's bad luck for Apple users, if you have a problem, go complain to Apple. They're the one that did the upgrade. Working with partners is part of the process. Perhaps Sierra just isn't ready yet. It happens. iOS hasn't exactly been perfect either....
Yes, and Canon says they and Apple are working on ... (show quote)

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Oct 24, 2016 00:18:54   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Brucej67 wrote:
No in this particular instance Windows does not share the problem, when Apple develops a new operating system it is up to the various software and hardware vendors to test their software and/or hardware on a beta version for compliance. I don't know why Canon did not test their hardware before the release, it is not Apples responsibility, Apple can't be responsible for testing every piece of software and hardware for each operating system they put out, nor do they force the users to upgrade to the new operating system. When I was in software development in the mid 60's we had to write our own IOCS (Input Output Control System) for each piece of hardware attached to (then) a mainframe, today that is all handled for you in the form of drivers (DLL modules).
No in this particular instance Windows does not sh... (show quote)


Perhaps we disagree on the liability here. If you have a platform, such Windows or Mac OS, it is your reputation that is on the line and a responsibility to work with major suppliers. It is Sierra and Apple that takes the hit here. Windows works, as does Canon software on Windows. There is a grey area to be navigated, but it is the the Apple Mac upgrade that broke things. Quelle Domage!

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Oct 24, 2016 01:33:17   #
BHC Loc: Strawberry Valley, JF, USA
 
Peterff wrote:
Perhaps we disagree on the liability here. If you have a platform, such Windows or Mac OS, it is your reputation that is on the line and a responsibility to work with major suppliers. It is Sierra and Apple that takes the hit here. Windows works, as does Canon software on Windows. There is a grey area to be navigated, but it is the the Apple Mac upgrade that broke things. Quelle Domage!

If you mean "quel dommage", it's not as big a shame as Win 95, Win 2000, Win ME and/or Win 8.

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Oct 24, 2016 02:24:32   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Mogul wrote:
If you mean "quel dommage", it's not as big a shame as Win 95, Win 2000, Win ME and/or Win 8.


Perhaps I do, my bad, 'Quelle horreur!' I agree with you about Win 95, Win 2000, Win ME and/or Win 8, just nobody is immune from these things. It affects us all.

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Oct 24, 2016 05:37:20   #
BHC Loc: Strawberry Valley, JF, USA
 
Peterff wrote:
Perhaps I do, my bad, 'Quelle horreur!' I agree with you about Win 95, Win 2000, Win ME and/or Win 8, just nobody is immune from these things. It affects us all.

True, and unfortunately, under Tim Cook's leadership, Apple has been under such pressure to push products into the marketplace, a lot of the QC and backchecks of standard programs and peripherals has suffered. While Apple can be forgiven for not insuring upgrade compatibility with minor products, a failure to communicate with such common users such as Adobe, Google, Canon, Epson and even Microsoft (Word and Excel are commonly used on Apple computers, even on Apple campuses) is careless, unprofessional and embarrassing. Additionally, the confusion as to which upgrades are compatible with each model has become increasingly confusing. Forcing hardware upgrades to ensure software usability across entire networks is a stupid trap into which both Apple and Microsoft have fallen, a fate that has caused IBM such grief.

Incidentally, should anyone think I am prejudiced, I have and use a MacBook Pro, an iMac, and an H&P laptop and Dell desktop, both running Windows XP; I haven't upgraded the software because the Windows computers are so old, but I am quite satisfied with their performance..

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Oct 24, 2016 11:01:34   #
cjc2 Loc: Hellertown PA
 
Peterff wrote:
Perhaps I do, my bad, 'Quelle horreur!' I agree with you about Win 95, Win 2000, Win ME and/or Win 8, just nobody is immune from these things. It affects us all.


There's four reasons I switched to Apple. Now Apple has become more Microsoft-like in its offerings. Was very happy until Sierra. Now, not so much. What really distressed me was Apple's attitude when discussing the problem. Who is Time Cook and where is Steve Jobs? Turning over in his grave I would think. Sierra is hopefully not a glympse into Apple's IOS future.

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Oct 24, 2016 11:04:48   #
cjc2 Loc: Hellertown PA
 
Mogul wrote:
True, and unfortunately, under Tim Cook's leadership, Apple has been under such pressure to push products into the marketplace, a lot of the QC and backchecks of standard programs and peripherals has suffered. While Apple can be forgiven for not insuring upgrade compatibility with minor products, a failure to communicate with such common users such as Adobe, Google, Canon, Epson and even Microsoft (Word and Excel are commonly used on Apple computers, even on Apple campuses) is careless, unprofessional and embarrassing. Additionally, the confusion as to which upgrades are compatible with each model has become increasingly confusing. Forcing hardware upgrades to ensure software usability across entire networks is a stupid trap into which both Apple and Microsoft have fallen, a fate that has caused IBM such grief.

Incidentally, should anyone think I am prejudiced, I have and use a MacBook Pro, an iMac, and an H&P laptop and Dell desktop, both running Windows XP; I haven't upgraded the software because the Windows computers are so old, but I am quite satisfied with their performance..
True, and unfortunately, under Tim Cook's leadersh... (show quote)


Thank you. Exactly my point. Far too many new IOS in far to short a time. I agree that it needs to be a two way street; however, ample time between releases should be made available for testing and fixing before it's dumped on us as the next best thing. As was pointed out earlier, the added speed is nice, but at what cost. I'd rather have my system working right than as fast as humanely possible.

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