Gene51 wrote:
Did you write this post in 2013, at the height of anti-cloud sentiment? It does seem that once Adobe fixed their pricing problem, setting the price to $10, the multitude has quieted down and embraced the subscription model. At $30/mo I was as vocal as anyone. But at $10/mo I have zero to complain about. The new users were mainly those that pirated the program and now found a reasonable entry point. As with anything new, there will be people needing help. They need to fine-tune their support policies for sure, but it isn't always their fault when something goes wrong, and with such a large community of users, it's not easy to cover all the bases. Better support means higher prices, btw. I like paying $10/mo.
From a company-owner's point of view, moving from a cyclical cash flow model (updates every 18 months on 25 products), to a more predictable, constant cash flow has got to be much easier. At least they are responding to market pressures and influences - even if you aren't happy, there are millions that are. Oh, yeah, and that competition that had a golden opportunity back in 2012-2013 - to develop and release better software - well, it never happened. Neither did the naysayer's predictions that once you "got hooked" on the subscription they would raise the price. Dropping the price from $30 to 10, and throwing in Lightroom, can hardly be regarded as a price increase. My math tells me it looks like better than a 67% price drop, and still holding.
Did you write this post in 2013, at the height of ... (
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If I cant get help, and it just stops working...as far as fault,what is their fault is I cant get probably less that 5 minutes of assistance. It would be a full time job to track down a little help.