yssirk123 wrote:
Lynn - I had the same problem with my original Pro-1000. No way to get the stuck cartridge out. This is a known problem with the printer. I called Canon support, and had a knowledgeable tech on the line for about 40 minutes. Tried a number of different things to no avail. Even though the printer was 2 months out of warranty, the tech made arrangements to ship me a new replacement and I shipped the broken printer back to them with postage paid by Canon.
Good luck!
Thanks. My morning project is Canon support.