When I call and place a order I do not like it when I have to press a # to talk to so and so, I do not know my parties extension so why do they ask?
I do not like it when I have to press this number and this number and this number just to be put on hold for over 15 min. and find that I need to talk to someone else and put on hold for another 15 min.
I will reach a point to where I will say FORGET IT and order it from some one else or just drive to my local Best Buy.
And then I don't like it when I ask when will it go out? and they can't tell me, let me connect you to someone else, OMG Not Again!!!
I am old in my ways and don't like to stand in line for anything, when you call my company a real human will answer the phone.
It's there company, they may conduct it anyway they wish, it's my money I will spend it anyway I wish.
I know times have change but dam.
and to top it off I had a problem with some software, called customer service and was talking to some guy in Bermuda, it was like trying to understand a 3 year old, Ya know it's going to be bad when his voice sounds like he in the bottom of a well, HELLLLLLLOOOOOO, HOOOOOOOW MAAAAAAY IIIIIIII HELLLLLLLLP YOOOOOOOOU.
But, But, But after 45 minutes he fixed my problem in 2 minutes, the other 43 minutes we spent trying to understand each other, Huh?, What?, Say What? Say that again, What? repeat that!!! Now what, press any key, I don't have any key, How bout the space bar, What?
The other day I was shopping on line and Best Buy had it on sale, check your local store, So I called my local store, of course you know what answered the phone, another freaking machine, press 1 for this crap, press 2 for this crap, press 4 for this or stay on the line and some one will be with you shortly, HOW long is Shortly? is that 2 minuets? 5, 10, one hour?, How may I help you, I want to see if you have this in stock, oh, well let me connect you to that department, OMG, I now don't even want what ever it was I wanted to buy, it was so long ago I forgot what it was I wanted to start with.
No, we don't carry that in the store, but I can order it for you, will take about two weeks to get it here, No thank you, I will order it myself, it will take about three days to get here. Hello, Good By Best Buy.
Is it just me?
When I call and place a order I do not like it whe... (
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