I have had difficulties with FedEx - not UPS. On several occasions, I have been notified by FedEx that the package has arrived at my home, only to find that no such delivery had occurred. And FedEx seems to just chock it up to karma or something. There is no REAL effort on their part to find out what happened. On two of those occasions, vendor said they would replace the product, stating they had no faith in FedEx coming through with any positive results and that I should forget about it. But two days later, the first delivery suddenly showed up. Great! Did FedEx do their job? Did the delivery simply take two days longer than it should have? And why were those deliveries noted as having been delivered in the first place, by FedEx? Both delivery services have their flaws, but FedExt is the worst of the two, in my experience.

A number of contributors to this site seem to beat the drum for Adorama's biggest competitor in New York City. (I get it; I bought my last two Nikon DSLR's from the competition.) I have not had any dealings with Adorama....yet; however, I have been having some challenges with their competition lately and a lot of those challenges seem to have started happening when the competition shifted from the Big Brown Truck to handle their shipments to Fedex Ground. If Adorama's competition is telling me/promoting that I get 2 day expedited shipping to my area, why is it taking Fedex Ground 3 days or more to deliver? I get a tracking number, I track my order for delivery, my order requires a signature at times so someone has to be there to sign. I try not to burden anyone else here to do that, they have days off too. But, when you get a delivery date, you arrange your whole schedule and day off around being there to accept and sign for the order, and nothing happens by 2 pm; and you go on line, do another order tracking and discover the delivery has been rescheduled to the following day, that really rankles me!!!!