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Jan 29, 2018 15:18:15   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
LoneRangeFinder wrote:
Totally agree. But what I’ve realized is that we all define integrity in different ways.


Yep!

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Jan 29, 2018 15:44:07   #
markngolf Loc: Bridgewater, NJ
 
Thanks Peter!
Mark
Peterff wrote:
There is integrity in every transaction. Do as you would be done by, or be done by as you did? Charles Kingsley had a decent perspective that still applies.

You are demonstrating integrity in this post. That has significant value.

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Jan 29, 2018 16:27:06   #
wdross Loc: Castle Rock, Colorado
 
BebuLamar wrote:
Then why do so many recommend to rent a camera or lens to try it out? It cost a few hundred dollars to do that why don't they just buy it and return?



Rental companies know they have to keep their equipment in "like new" condition so they can resell it at the end. Therefore it allows one to see what the lense is really like. My rental cost me $200 for two weeks including insurance. And it will have "saved" me from spending $850 more in new lense purchases that I will be making in the very near future. The rental took me in a totally different direction than the one I had planned. That a savings of $650 no matter how one looks at it. And my camera system will be so much more verstible and changeable for whatever the photographic needs and traveling size requirements are.

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Jan 29, 2018 17:55:41   #
Kmgw9v Loc: Miami, Florida
 
To buy something to either try it out, or use it; with the intent to return it, is simply wrong.
That should be a given--without a second thought.

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Jan 29, 2018 19:07:36   #
RickTaylor
 
[quote=mcveed]With all due respect to Herschel, I disagree. Is it any different than buying one camera, deciding it doesn't work for you, sending it back and buying another one? People who are in the mail order business should be well aware that returns are a part of the business, and part of the reason they have put so many brick and mortar camera stores out of business.[/quote

It is a shame that you and so many others think that this an acceptable practice. I would avoid doing business with you for any reason. I don’t know what you do or did for a living but I am quite sure if the shoe were on the other foot you would feel differently.

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Jan 29, 2018 19:37:59   #
Kmgw9v Loc: Miami, Florida
 
mcveed wrote:
With all due respect to Herschel, I disagree. Is it any different than buying one camera, deciding it doesn't work for you, sending it back and buying another one? People who are in the mail order business should be well aware that returns are a part of the business, and part of the reason they have put so many brick and mortar camera stores out of business.


Honestly returning an item is an acceptable practice. We all do that.
Buying an item with the INTENT to return it after using it or testing it is something completely different, and is not acceptable.
An adult should not come to understand that on second thought, or after talking to a store rep.
Who are we trying to kid?

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Jan 29, 2018 20:06:08   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Kmgw9v wrote:
Honestly returning an item is an acceptable practice. We all do that.
Buying an item with the INTENT to return it after using it or testing it is something completely different, and is not acceptable.
An adult should not come to understand that on second thought, or after talking to a store rep.
Who are we trying to kid?


An adult with a functioning moral compass would not consider such actions since it is exploiting others for personal gain. I'll leave religion out of this, since religious affiliations don't seem to affect such behavior one way or another!

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Jan 29, 2018 20:20:56   #
DTran
 
Kmgw9v wrote:
Honestly returning an item is an acceptable practice. We all do that.
Buying an item with the INTENT to return it after using it or testing it is something completely different, and is not acceptable.
An adult should not come to understand that on second thought, or after talking to a store rep.
Who are we trying to kid?


Yeah like renting the camera for the trip and not paying.

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Jan 29, 2018 20:43:45   #
SharpShooter Loc: NorCal
 
markngolf wrote:
Last week I responded to a poster and suggested he purchase two cameras from B & H, give them a test run and return the one that did not suit his needs.
I was criticized for the suggestion. I responded and said there was nothing wrong with the action. I thought about it for a while, contacted Herschel (B & H rep)and posed the question. Herschel was kind enough to respond and offer his opinion. In a very diplomatic tone, he provided sufficient reasons why my suggestion was not fair to B & H. I accepted and agreed with his rationale.

I want to apologize to the two UHhers who essentially said the same as Herschel, however one was with unnecessary sarcasm.
I was wrong and I'll never suggest or use that technique.

Thanks,
Mark
Last week I responded to a poster and suggested he... (show quote)


Yes, but THAT is just so American today!
Go to Costco and buy the biggest and most expensive TV they have, have that big fancy Super Bowl party and simply return the tv on Monday!!! LoL
It’s the new American way!
I own a retail business and it’s so obvious when someone comes in and buys a hard to find item, then goes home and scours eBay and Amazon and finally finds it and orders it for 5% less. They then return it and by now that rarely sold item has been replaced in our inventory, so I now have two of them, not to mention that I paid a credit card % and fee when I sold it, then another fee when I gave a refund!!! Also not to mention the labor to order, stock and process the new item and to replace the item I don’t need! That’s so American!
But what makes all those jackasses worth it, is when that faithful customer comes in and says, “I will always shop here because I know how much you do for our community, our local schools and our Vets, I wouldn’t care if it cost twice as much”!!!
SS

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Jan 29, 2018 20:58:52   #
SharpShooter Loc: NorCal
 
BebuLamar wrote:
Well I am guilty of the same thing before but I don't do it any more. Fry's electronics would sell any items returned for 10% less. I would buy the item then return it and then buy the same item for 10% less.


Well, to each his own karma!
But THAT, is defenitely bordering on FRAUD!
SS

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Jan 29, 2018 22:40:40   #
mcveed Loc: Kelowna, British Columbia (between trips)
 
We have, in the city where I live, a store which sells cameras, TVs, appliances, groceries, and has a pharmacy. I was trying to decide between two pocket cameras. I asked the salesman if I could take them outside and shoot a few frames to compare IQ. He said that wasn't allowed but he suggested I buy both of them and return the loser in the competition. I know that they are well aware that two camera stores in town have gone out of business since they started selling cameras in store as well as on line. Incidentally this store allows you to return anything that you are not happy with within 14 days - including things they could not possibly sell to someone else, like dental appliances. This policy makes this the busiest store of its kind in the city with a loyal clientele.

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Jan 29, 2018 22:45:29   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
mcveed wrote:
We have, in the city where I live, a store which sells cameras, TVs, appliances, groceries, and has a pharmacy. I was trying to decide between two pocket cameras. I asked the salesman if I could take them outside and shoot a few frames to compare IQ. He said that wasn't allowed but he suggested I buy both of them and return the loser in the competition. I know that they are well aware that two camera stores in town have gone out of business since they started selling cameras in store as well as on line. Incidentally this store allows you to return anything that you are not happy with within 14 days - including things they could not possibly sell to someone else, like dental appliances. This policy makes this the busiest store of its kind in the city with a loyal clientele.
We have, in the city where I live, a store which s... (show quote)


So long as they are promoting that policy, and it works for them, that's fine. Not every business can afford to do that. It's an ethical question, and it isn't so easy to draw a simple line. It's like the zone system with fifty shades of gray!

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Jan 29, 2018 22:54:35   #
mcveed Loc: Kelowna, British Columbia (between trips)
 
Peterff wrote:
So long as they are promoting that policy, and it works for them, that's fine. Not every business can afford to do that. It's an ethical question, and it isn't so easy to draw a simple line. It's like the zone system with fifty shades of gray!


Businesses that engage in internet sales are fully aware of the requirement to offer free returns, or they would soon be out of the internet sales business. Therefore they budget for this and price their products to ensure that, at the end of the year, their books are in the black. To claim some kind of moral high ground because someone takes of advantage of their 'system' seems, to me, to be somewhat disingenuous.

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Jan 29, 2018 22:55:07   #
RickTaylor
 
mcveed wrote:
We have, in the city where I live, a store which sells cameras, TVs, appliances, groceries, and has a pharmacy. I was trying to decide between two pocket cameras. I asked the salesman if I could take them outside and shoot a few frames to compare IQ. He said that wasn't allowed but he suggested I buy both of them and return the loser in the competition. I know that they are well aware that two camera stores in town have gone out of business since they started selling cameras in store as well as on line. Incidentally this store allows you to return anything that you are not happy with within 14 days - including things they could not possibly sell to someone else, like dental appliances. This policy makes this the busiest store of its kind in the city with a loyal clientele.
We have, in the city where I live, a store which s... (show quote)


If that employee worked for me I would fire him. They wont stay in business long if that is their policy. Again I ask you how do you feel when you are taken advantage of? I am stunned you don't see anything wrong with this type of behavior.

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Jan 29, 2018 23:06:23   #
mcveed Loc: Kelowna, British Columbia (between trips)
 
RickTaylor wrote:
If that employee worked for me I would fire him. They wont stay in business long if that is their policy. Again I ask you how do you feel when you are taken advantage of? I am stunned you don't see anything wrong with this type of behavior.


You'd have a hard time firing him. That is the store and company policy. They have stores all over western Canada and business is booming! And they have been in business for at least 50 years.

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