burkphoto Loc: High Point, NC

Pure FUD (fear, uncertainty and doubt).

Amazon did not get to be a wide, wide river of commerce by being a bad business! My family and I have Prime. We shop Amazon all the time, and have never had a problem they did not make right.

usken65

They mean if you don't send it!! Not if ups lost it.

jeep_daddy Loc: Prescott AZ

usken65

No!!! They don't imply that at all!! THEY MEAN IF YOU DONT SEND IT!!! If you have so much trouble with amazon stop buying from them. Or stop complaining about them.

philo Loc: philo, ca

AMEN

whitewolfowner

In the long run yes, Roku is responsible for their products. But if you know anything about consumer law, a retailer is responsible for what they sell. If Amazon has chosen to sell junk and junk products (and they sell every piece of cr*p made on the planet), then they are responsible for taking care of their customers. It's a line of responsibility that goes down the shoot. As a consumer, and for what I buy, the person I buy it from is responsible to me for up to 30 days (varies by state; some give more time than others). Then the distributor is responsible to the retailer and then the manufacturer is responsible to the distributor. It's a chain of command that after so much time has passed it comes down to between the buyer and the manufacturer; that's where warranties come into play. Some retailers will try to post notices limiting their responsibilities to their customers but they cannot violate state consumer protection laws which cannot violate federal consumer protection laws. It's unbelievable how many people that on this site, and in their senior years, have no idea of these laws even existing. A smart consumer knows the laws that protect them; that's all I can say, really. Educate yourselves!

whitewolfowner

Burke:

Let's put it this way; I've had to go to the federal consumer protection bureau more than once to force Amazon to do the right thing. Many mention they have Amazon prime, which only pays if you do a lot of business with then; which I do not do. I buy from them only when they offer the best deal. May they treat their prime customers differently; I do not know. What I do know is that I am not going to pay them $100 a year to stop violating my rights and the law. Isn't that called extortion? Now you know how they got so big and powerful!

whitewolfowner

Again, you are not reading my post!

whitewolfowner

You ca interpet as you feel what they wrote but you are only fooling yourself because what you think their statement; it did not! Reread or back to English class to learn what you failed to learn the first.

whitewolfowner

Again. learn to read!!!!!

Boentgru Loc: Boston, Massachusetts, USA

I recently returned an item brought through Amazon using the procedures (preprinted return address form) and was credited a refund before returning home from the the drop off at the UPS facility!

dfrodin Loc: Colorado Springs, CO

Why are you grousing about something that hasn't even occurred yet?????

georgiapeach2 Loc: Georgia the Peach State

I don't know what I was thinking or rather not thinking just typing away and send without reading first.
I had to laugh when I seen it

DickC Loc: NE Washington state

I've never had an issue with Amazon, I'm a Prime member and do at least a dozen purchases a month!

whitewolfowner

Read above; I answered that question! And it's not grousing; threatening to do an illegal act is not grousing!