Earworms wrote:
Amazon is mostly just a middleman, they aren't responsible for all errors and delivery problems. I recently ordered car parts via Amazon. The parts box arrived with some missing necessary hardware. Was it Amazon's fault? No it wasn't. I contacted the manufacturer directly and they promptly sent me the missing hardware. I also recently ordered a Leatherman Micra, even though it is brand new, there is a functional problem with the tool. I don't blame it on Amazon, because it is a manufacturer's defect. Yeah, I'm going to have to ship it back to Leatherman to get a replacement.
Amazon is mostly just a middleman, they aren't res... (
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Amazon sells both ways. They act as a middleman drop shipment service and they sell from their own warehouse as any retailer does. They are not real good at defining that either and I have caught them lying about it too.