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SD card compartment
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Mar 14, 2017 09:42:02   #
RickL Loc: Vail, Az
 
PixelStan77 wrote:
Hope your "baby" gets fixed soon.


Sorry to hear about your camera, I couldn't do without mine. Let us know when it is fixed

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Mar 14, 2017 10:11:42   #
suntouched Loc: Sierra Vista AZ
 
PixelStan77 wrote:
Hope your "baby" gets fixed soon.

Me too. I just found out my warranty ran out on March 3- :(( (No I didn't get the extended warranty)
But I completed the online request for repair - what else can I do!!
The repair center is in Texas so that's not so bad.
Under estimated repair cost it say 0.00- don't know what that is all about unless they have to look at it first to determine the cost but they were very quick to get credit card information so don't think the repair will be free.
This is the First time ever I have sent any camera in for repair-

I am lost without the camera since my 100-400 mm lens is practically glued to it and I have no other body to use that lens on.
Sigh.

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Mar 14, 2017 10:14:18   #
suntouched Loc: Sierra Vista AZ
 
jerryc41 wrote:


Unless they blame it on you.


Kind of like insurance companies!

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Mar 14, 2017 10:18:40   #
suntouched Loc: Sierra Vista AZ
 
Shipping camera out today.

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Mar 14, 2017 10:50:49   #
William Bennett Loc: Il
 
I have a mk4 bent a pin on the cf card The camera is only 3 mount old Canon said i caused the problem an the cost will be $ 260.00 but they fixed it under warranty
Thanks Canon
Bill

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Mar 14, 2017 11:09:42   #
suntouched Loc: Sierra Vista AZ
 
William Bennett wrote:
I have a mk4 bent a pin on the cf card The camera is only 3 mount old Canon said i caused the problem an the cost will be $ 260.00 but they fixed it under warranty
Thanks Canon
Bill


Maybe I will be lucky too.

Reply
Mar 14, 2017 12:23:54   #
PixelStan77 Loc: Vermont/Chicago
 
suntouched wrote:
Me too. I just found out my warranty ran out on March 3- :(( (No I didn't get the extended warranty)
But I completed the online request for repair - what else can I do!!
The repair center is in Texas so that's not so bad.
Under estimated repair cost it say 0.00- don't know what that is all about unless they have to look at it first to determine the cost but they were very quick to get credit card information so don't think the repair will be free.
This is the First time ever I have sent any camera in for repair-

I am lost without the camera since my 100-400 mm lens is practically glued to it and I have no other body to use that lens on.
Sigh.
Me too. I just found out my warranty ran out on Ma... (show quote)


Sorry to hear about the warranty expiring. Maybe you will be blessed and they won't charge you because of a defect they know about but don't have a recall. I am sure your "baby" will show them that it has not been abused and well taken care of.

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Mar 14, 2017 12:43:37   #
suntouched Loc: Sierra Vista AZ
 
PixelStan77 wrote:
Sorry to hear about the warranty expiring. Maybe you will be blessed and they won't charge you because of a defect they know about but don't have a recall. I am sure your "baby" will show them that it has not been abused and well taken care of.


You know I was putting the card in and out hoping maybe something would work and discovered I can close the door even without the card snapped in (the pressure of the door holds the card in place) and it all works. Interesting. Although I am tempted to do that I know that it needs to be fixed properly at some point- and there is no convenient time- might as well be now. Also the door is not meant to hold the card in and that added pressure might spring the door latch. Thanks for your concern. I have been lucky for a long time re camera repairs/mishaps so really have no complaints.

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Mar 14, 2017 13:32:26   #
blackest Loc: Ireland
 
suntouched wrote:
You know I was putting the card in and out hoping maybe something would work and discovered I can close the door even without the card snapped in (the pressure of the door holds the card in place) and it all works. Interesting. Although I am tempted to do that I know that it needs to be fixed properly at some point- and there is no convenient time- might as well be now. Also the door is not meant to hold the card in and that added pressure might spring the door latch. Thanks for your concern. I have been lucky for a long time re camera repairs/mishaps so really have no complaints.
You know I was putting the card in and out hoping ... (show quote)


Sounds like a faulty latch something like the blunt end of a darning needle might be able to trigger it back to life.

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Mar 14, 2017 14:46:53   #
RickL Loc: Vail, Az
 
suntouched wrote:
You know I was putting the card in and out hoping maybe something would work and discovered I can close the door even without the card snapped in (the pressure of the door holds the card in place) and it all works. Interesting. Although I am tempted to do that I know that it needs to be fixed properly at some point- and there is no convenient time- might as well be now. Also the door is not meant to hold the card in and that added pressure might spring the door latch. Thanks for your concern. I have been lucky for a long time re camera repairs/mishaps so really have no complaints.
You know I was putting the card in and out hoping ... (show quote)


Glad to hear you got it working. I would go through withdrawals without mine

Reply
Mar 14, 2017 15:53:50   #
amfoto1 Loc: San Jose, Calif. USA
 
Hmmm... it looks like Panasonic GX8 was introduced in 2015 and currently is offered with a 3 year warranty (tho previously was only 1 year)....

If your warranty is still in effect, yes it would be best to put it in the hands of an authorized repair facility. The Panasonic website might have more info to help you find one nearby... or shipping addresses at least. That should get it fixed for free... maybe just some shipping costs... and would prevent voiding the warranty.

But, in defense of independent repair shops... For other than warranty work they often can fix things just as well, faster and cheaper. Not sure about Panasonic. One exception I'm aware of in the U.S. is Nikon repair... only because Nikon will no longer sell or supply repair parts to anyone other than their short list of authorized repairers (ostensibly to insure the quality of repairs, though I suspect being able to dictate what's charged for repairs may be a factor, too).

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Mar 15, 2017 01:11:11   #
RickL Loc: Vail, Az
 
amfoto1 wrote:
Hmmm... it looks like Panasonic GX8 was introduced in 2015 and currently is offered with a 3 year warranty (tho previously was only 1 year)....

If your warranty is still in effect, yes it would be best to put it in the hands of an authorized repair facility. The Panasonic website might have more info to help you find one nearby... or shipping addresses at least. That should get it fixed for free... maybe just some shipping costs... and would prevent voiding the warranty.

But, in defense of independent repair shops... For other than warranty work they often can fix things just as well, faster and cheaper. Not sure about Panasonic. One exception I'm aware of in the U.S. is t Nikon repair... only because Nikon will no longer sell or supply repair parts to anyone other than their short list of authorized repairers (ostensibly to insure the quality of repairs, though I suspect being able to dictate what's charged for repairs may be a factor, too).
Hmmm... it looks like Panasonic GX8 was introduced... (show quote)

Warranty or not, it is time for qualified repair

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