B200 error on Canon Pixma Pro 9500 MkII printer
Mar 6, 2017 11:05:05 #
Mike Adams
Loc: Connecticut
Yes, and not one has worked, and the Canon 'help' site provides no assistance at all. I have to say, this has been the most abysmal Customer Support experience I have ever had.
Thanks for all the feedback, but I doubt if this is going to get fixed, and I most certainly will not buy Canon again.
Thanks for all the feedback, but I doubt if this is going to get fixed, and I most certainly will not buy Canon again.
Mar 6, 2017 11:09:56 #
Mike Adams wrote:
I would give cleaning a try, but I cannot access the print head.
I tried cleaning a failed print head once. Big waste of time and ink.
Now, if you can't access the print head, you probably couldn't replace it with a new one either.
If the printer's electronics still function you could try re-installing its firmware, just in case it has somehow become corrupted.
May not help, but it is a shame to lose a good printer.
Mar 7, 2017 14:50:02 #
Mike Adams
Loc: Connecticut
Well, after 8 phone calls and 6 emails, I finally made contact. It took about 15 minutes to establish that nothing they suggested worked. So, my options are an authorized repair dealer(70 miles away, no available cost estimate) or send it back and trade for another printer. The choices were a Pixma Pro10 or 100 at $700 or $500: neither seem like a good deal.
Mar 7, 2017 14:52:06 #
Mike Adams wrote:
Well, after 8 phone calls and 6 emails, I finally made contact. It took about 15 minutes to establish that nothing they suggested worked. So, my options are an authorized repair dealer(70 miles away, no available cost estimate) or send it back and trade for another printer. The choices were a Pixma Pro10 or 100 at $700 or $500: neither seem like a good deal.
Look for a new Pro 100 with supplies on ebay...
http://www.ebay.com/bhp/canon-pixma-pro-100
Mar 7, 2017 15:06:20 #
Peterff wrote:
Wow! Check it out! Have your pick $100-300! And most new!
Mar 7, 2017 15:12:40 #
revhen wrote:
Wow! Check it out! Have your pick $100-300! And most new!
That's how I got my 9000 mk II in 2012, and nary a problem.
Mar 7, 2017 15:16:14 #
Peterff wrote:
That's how I got my 9000 mk II in 2012, and nary a problem.
Ditto.
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