Hershel Loc: New York City

Julian,

Our Used Return Policy is essentially the same as our Return Policy for new items. Thank you Linda From Maine for posting the link to the Used Return Policy.

HERSHEL

HelenOster Loc: New York

We really appreciate the feedback; I made sure to copy to our Adorama Affiliate Manager and the Head of Shipping to share with their teams, and for sure they will all be delighted.

Julian Loc: Sarasota, FL

Thank you Hershel

Julian Loc: Sarasota, FL

Great news. I was ready to place an other for D7200 (refurb) as well. I feel better now.

Tom DePuy Loc: Waxhaw, N.C.

Straight from the horses mouth.......


Return Address
B&H Photo Returns Dept.
BLDG 664, Door A - B&H RET
63 Flushing Ave
Brooklyn, NY 11205
Return an Item in Person
You may return an item to our Returns Department at our New York Superstore. Our Returns Department is located on 34th Street, around the corner from the SuperStore's main entrance.
Easy 30-Day Returns Policy
If you are dissatisfied with your purchase for any reason, you may return it to B&H within 30 days of the purchase date, subject to the conditions and exclusions below.
Eligibility Conditions
Please read conditions below. If all conditions are not met, B&H reserves the right to refuse the return or to charge a minimum 15% restocking fee. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. B&H can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Nonreturnable Items
Unwrapped TVs, combos and monitors 37" and larger
Unwrapped/opened computers and computer software
Electronic software downloads
Unwrapped consumable items (e.g., film, tapes, paper, bulbs, CD, DVDs, ink cartridges, etc.)
Any computers built or modified by B&H to customer's specifications.
Special order merchandise or any item indicated on the website as nonreturnable.
Underwater equipment that has been submerged
Unwrapped educational tapes and books
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Exchanges
Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. If payment was made by check, the refund check will be issued no sooner than 10 business days after the date of purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Limited Liability
B&H is not responsible for personal data or items left in returned merchandise. B&H is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only. Also, claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

MikeMck Loc: Southern Maryland on the Bay

B&H and Adorama have the best return policies of any online companies I have ever work with. They even give you a shipping label.

Julian Loc: Sarasota, FL

Thank you so much for taking the time.

Julian Loc: Sarasota, FL

Thanks for the recommendation. I am convinced.

jerryc41 Loc: Catskill Mts of NY

That's why I like Amazon, too. I pay the shipping if I just change my mind, but if there is a problem with the product, they email me a prepaid label. With private sellers on Amazon, you pay the shipping regardless of the reason for the return.

epd1947

Also check for the refurb you want at Cameta Camera - 30 day return period - no restocking fees - and refurb body given full year warranty like a new body

PeterDragon Loc: Harlan, KY - Kona, HI - Phoenix, AZ

:
I use them for all refurbs. Nice friendly folks. 1 year warranty is also great.
Jim

mborn Loc: Massachusetts

Unless the item was sold through prime I got glove liners which tore the first time I used them Amazon sent me a shipping label to return them to seller. no problems and refunded

dcampbell52 Loc: Clearwater Fl

Both seem to have extremely fair return policies.. But call them. They will answer all of your questions.

cthahn

Call B&H or Adorama and ask them.

Julian Loc: Sarasota, FL

I have dealt with Amazon many times with no problems. Their return policy is great and you don't even have to talk to anyone: it is all handled through e-mail. Being a resident of Florida I must pay 7.5% tax on all purchases, which most of the times kills the deal and discount advantages. No tax with either Adorama or B&H!