FEDEX (Page 2): That combination of UPS and USPS they are calling mail innovations. I agree that it is bad for anybody waiting for a package. When I am expecting a package, I watch the...

Cattreasure

Tom--K4TTA wrote:

FedEx and UPS have always given good service EXCEPT when they "hand off" to the USPS, which, in my area (Memphis suburb) is a total joke. We are retired and do most of our purchases online, so are frequent UPS and FedEx customers.

That combination of UPS and USPS they are calling mail innovations. I agree that it is bad for anybody waiting for a package. When I am expecting a package, I watch the tracking at least daily. The problem is UPS does not care because the post office does the delivery. They leave packages sit in warehouses along the way for days on end. Once it hits the post office, it is delivered in a timely manner. I have quit buying from vendors who use UPS mail innovations too. I do not have the patience to watch and wait for up to three weeks.

MtnMan Loc: ID

bigwolf40 wrote:

For me it seems that UPS is the fastest then FedEx next with USPS the last...Rich

Not through Amazon. They have some kind of new deal with USPS that is amazing. My last half dozen packages that they shipped arrived the next day in my mailbox via. USPS. I live 20 miles out of town. And this is with free Prime shipping.

PS: And the town is Boise, ID...a long ways from everywhere.

bigwolf40 Loc: Effort, Pa.

MtnMan wrote:

Not through Amazon. They have some kind of new deal with USPS that is amazing. My last half dozen packages that they shipped arrived the next day in my mailbox via. USPS. I live 20 miles out of town. And this is with free Prime shipping.

PS: And the town is Boise, ID...a long ways from everywhere.

Didn't you originally have to pay for Prime shipping before you can get shipping free....Rich

cellaga Loc: monterey

loubarsotti wrote:

I do not have gripe with fedex but the USPS, sent a register letter to I taly on 10/14/2015 from Melrose Maleft NY on the 10/22/15, today 12/29/15 still no letter? Happy new-year to the postal service!!!!!

Track the letter...Im pretty sure USPS did their part. How's Poste Italiane? I send letters to the Philippines and USPS will promptly send it out but as soon as it gets on the plane or the destination country, it's a totally different story

cellaga Loc: monterey

Tom--K4TTA wrote:

FedEx and UPS have always given good service EXCEPT when they "hand off" to the USPS, which, in my area (Memphis suburb) is a total joke. We are retired and do most of our purchases online, so are frequent UPS and FedEx customers.

Fedex with their Surepost and UPS with their Smartpost use USPS as delivery options. The process is all Fedex and UPS. At the very last segment they deliver their packages to the USPS delivery stations (not the Processing centers or anywhere else in the mail stream process). The delivery stations are the small stations where the mailmen are. Packages cannot sit in these stations because mainly of space concerns and tracking evidence of action. If there is further delay, the mailman gets in real trouble because there is no more automation/sorting to blame. Usually the delay is due to sorting processes not delivery.

Bmarsh Loc: Bellaire, MI

cellaga wrote:

Fedex with their Surepost and UPS with their Smart... (show quote)

But I think it is a stupid process and it usually costs an extra day in the delivery.

I live in a very rural area (N Michigan) and I once asked my postman who really makes out on SurePost... I assume UPS pays the post office something to do the delivery but yet there is a discount to the shipper as well. My postman said he couldn't figure it out because there are many days he shows up at a house with a SurePost package and at the same time UPS will be there delivering a different package. So who makes out? But the customer is usually the loser.

cellaga Loc: monterey

Bmarsh wrote:

But I think it is a stupid process and it usually ... (show quote)

It is a stupid process when the purpose is defeated. That part of the process is called the 'Last mile'. I would think UPS or Fedex will only use this Last mile if they do not actually deliver to that part of the territory. As you see, USPS is obligated to deliver everywhere by law, profitable or not, but both UPS and Fedex don't have to so they hand over. Anyway, The point is, I am contesting your "until they hand it to USPS"part. The delay still is on the process not the delivery. USPS if they process a package from start to finish also experiences delay, I admit, but more accidentally, not some stupid corporate decision/money saving move

Tom--K4TTA Loc: Near Memphis. TN

We track our packages too. We've found that UPS and FedEx move OUR packages promptly and efficiently until they are turned over to the USPS, where the packages start "circling the drain" within the Memphis USPS system. We've had LOTS of packages arrive on schedule in Memphis, get turned over to the USPS and take 2 or more days to get delivered. One of the USPS drivers had a bad habit of leaving a note in the mailbox that "delivery was attempted." This has not happened since I had "prayer meeting" with our postmaster - who apparently had a similar encounter with the driver! Maybe Memphis is different from other places, in terms of which delivery company does a better job; but here, the USPS is firmly in LAST place.

bigwolf40 Loc: Effort, Pa.

Tom--K4TTA wrote:

We track our packages too. We've found that UPS a... (show quote)

Same here. I ordered two items from B&H. A computer and a Home theater power filter. The computer was delivered by UPS and I got it a day later where as the power filter was sent priority mail through the US Post office and it took a week to arrive and both were shipped the same day....Rich

Bmarsh Loc: Bellaire, MI

bigwolf40 wrote:

Same here. I ordered two items from B&H. A computer and a Home theater power filter. The computer was delivered by UPS and I got it a day later where as the power filter was sent priority mail through the US Post office and it took a week to arrive and both were shipped the same day....Rich

I signed up for the "my UPS" service and I get a notice when a "Surepost" package is due from USPS. And golly gee, they say if I want to "upgrade" my package for $3.95, they cancel the USPS and deliver it by UPS. And save a day... Nice... <not>

bigwolf40 Loc: Effort, Pa.

Bmarsh wrote:

I signed up for the "my UPS" service and I get a notice when a "Surepost" package is due from USPS. And golly gee, they say if I want to "upgrade" my package for $3.95, they cancel the USPS and deliver it by UPS. And save a day... Nice... <not>

Yes I received the same message and I wouldn't sign up either....Rich

The Villages Loc: The Villages, Florida

I know both are making use of rental trucks to make deliveries.

MtnMan Loc: ID

bigwolf40 wrote:

Didn't you originally have to pay for Prime shipping before you can get shipping free....Rich

Yes: but you also get free movies equivalent to Netflix...for the same price as Netflix alone.

MtnMan Loc: ID

PCity wrote:

I know both are making use of rental trucks to make deliveries.

Our problem with Fedex is that they use contracted drivers to our out of town area. I recently had a package listed as delayed over the weekend due to weather after it was delivered to Boise Friday night. The weather was beautiful. I called Fedex and explained the problem. A Fedex truck delivered it Sunday.

The contracted guy wanted to play golf or save some fuel so clicked on weather delay. I told Fedex they needed to fire that contractor...but am sure the person I talked to took no action onthat.