Virus locked my PNG and JPG files.
Nov 7, 2015 08:35:16 #
MMC wrote:
I have found out that I can not open big amount of my my pictures PNG and JPG which were stored on my computer and external hard drives. I found this file in my locked folders. I tried to fix this problem unsuccessfully. I would like to know if somebody has this problem and how this problem can be solved.
I have read of people being blackmailed by such attacks........in theory, you contact the via their link and for $$$ they unlock your stuff.
Nov 7, 2015 09:15:50 #
nospambob
Loc: Edmond, Oklahoma
This exact ransomware happened to my business.
Unfortunately, our backup was corrupted by a faulty tape drive.
We obtained the bit coins and paid the ransom.
We immediately received a key that unlocked our files.
The point is that you should always, always, have a backup of your critical data, and check it each day to ensure it really is readable.
Sorry. Good luck.
Unfortunately, our backup was corrupted by a faulty tape drive.
We obtained the bit coins and paid the ransom.
We immediately received a key that unlocked our files.
The point is that you should always, always, have a backup of your critical data, and check it each day to ensure it really is readable.
Sorry. Good luck.
Nov 7, 2015 09:51:00 #
charles brown wrote:
Take a look at Malwarebytes by Anti-malware. I had extensive problems on my computer but this software took care of everything. Recommended to me by a Dell technician.
Absolutely the safest approach. Download and run the free version. This may be enough if you normally follow good browsing habits but the paid version might give you some additional peace of mind.
You should also use additional internet security like Norton or McAfee - the paid versions are a must. They are not incompatible with Malwarebytes.
Using Process Explorer and then taking a hatchet to your directories and registry would be insane and probably will not work anyhow. There lots of things installed on your computer that you will not recognize.
Nov 7, 2015 10:02:59 #
Several have mentioned Malwarebytes and I can highly recommend it. If you are having problems removing malware on your own, the Malwarebytes forum has lots of great people volunteering their services. Just ask for help and you'll get it. They are very good.
Buy it for just $24.95. Upgrades come free. Set it up so that it is always running and protecting your computer.
Several years ago, when I did away with cable television, I started watching movies online. That's when I got hit with ransomware. Now, with Malwarebytes running 24/7, if I go to a malicious web site, Malwarebytes simply blocks it and lets me know.
Never pay such a ransom. Instead. seek help from the professionals such as those at Malwarebytes.
Buy it for just $24.95. Upgrades come free. Set it up so that it is always running and protecting your computer.
Several years ago, when I did away with cable television, I started watching movies online. That's when I got hit with ransomware. Now, with Malwarebytes running 24/7, if I go to a malicious web site, Malwarebytes simply blocks it and lets me know.
Never pay such a ransom. Instead. seek help from the professionals such as those at Malwarebytes.
Nov 7, 2015 10:27:02 #
Information from my Novabackup v17.1 whick I use.
What are the biggest threats for your data?
Answer: Accountant Bob, HR Suzy, and CryptoLocker.
Since 2013 a ransomware called CryptoLocker and more recently a varient called CryptoWall have been threatening data and users all over the world. These crypto viruses were designed to encrypt everything within reach and demand a fee in order to decrypt your data again. Similar to a flu virus it changes its structure and entry point from time to time and makes it even more difficult to detect and prevent it from executing.
No one is safe! Even a few governmental institutions have had to pay the ransom already. Several prevention and early-warning-systems are available, but are they fool-proof? We say, the only guarantee you have to get your data back in case of an attack is a 3-2-1 backup scheme utilizing backup software like NovaBACKUP.
This whitepaper:
Explains why CryptoLocker and CryptoWall are dangerous
Summarizes prevention scenarios and early warning systems
Talks about your options in case of an attack
Illustrates the advantages of NovaBACKUP and how it protects
your business critical data
What are the biggest threats for your data?
Answer: Accountant Bob, HR Suzy, and CryptoLocker.
Since 2013 a ransomware called CryptoLocker and more recently a varient called CryptoWall have been threatening data and users all over the world. These crypto viruses were designed to encrypt everything within reach and demand a fee in order to decrypt your data again. Similar to a flu virus it changes its structure and entry point from time to time and makes it even more difficult to detect and prevent it from executing.
No one is safe! Even a few governmental institutions have had to pay the ransom already. Several prevention and early-warning-systems are available, but are they fool-proof? We say, the only guarantee you have to get your data back in case of an attack is a 3-2-1 backup scheme utilizing backup software like NovaBACKUP.
This whitepaper:
Explains why CryptoLocker and CryptoWall are dangerous
Summarizes prevention scenarios and early warning systems
Talks about your options in case of an attack
Illustrates the advantages of NovaBACKUP and how it protects
your business critical data
Nov 7, 2015 10:39:45 #
legion3 wrote:
microsoft has a free malware program you can download
Keep in mind that this problem has two facets: (1) the presence of the malware infestation itself, and (2) the encrypted files.
Based on my experience, removing the infestation (the virus) is pretty easy: Malware bytes killed it quickly, and the Microsoft program and others very well may, too.
Recovering the encrypted files is the real problem and this is where the FBI threw up their hands when I spoke to them. To the best of their knowledge, even NSA would have a problem breaking that code.
So there you have it.
Nov 7, 2015 10:43:09 #
Without digging too deeply, are you using a Mac and if so, what OS or a PC? I know how to fix this on a Mac
Nov 7, 2015 11:00:02 #
With things like that, I call a real computer Guru to come sort it out for me so I don't make a mistake or spend $$ trying things that might not work.
Nov 7, 2015 11:20:08 #
download Malwarebytes free scanner and run it.
also download ADWARE free and run it.
that should do it.
also download ADWARE free and run it.
that should do it.
Nov 7, 2015 11:21:59 #
It amazes me that the FBI can't unlock them, and prosecuting attorneys for major cities can't unlock them, and NSA can't unlock them, and this has all been reported on major news stations, and yet... some users on this site can unlock them. I think they should go in business and make a fortune unlocking SSL level locked files. Just my opinion...
Nov 7, 2015 11:25:56 #
Read through the comments here: https://blog.malwarebytes.org/intelligence/2013/10/cryptolocker-ransomware-what-you-need-to-know/
Nov 7, 2015 11:27:44 #
Nov 7, 2015 11:58:32 #
It's really sad that there are people or scum that sit around all day and work hard to &*%$ up other peoples stuff and people take care of their computers. They should be shot on site when found. People work hard to get the things they have these little bastards get a kick out of this. They could put their talent to good use but thrive to mess it up for others. I sincerely hope you get your pictures back. Burn them little at a time to DVDs to keep this from happening. I am sorry for your loss...
-Bushy
-Bushy
Nov 7, 2015 12:13:55 #
Bushymonster wrote:
It's really sad that there are people or scum that... (show quote)
I totally agree. They are just very smart criminals from Russia and Ukraine.
Nov 7, 2015 12:32:43 #
nospambob wrote:
This exact ransomware happened to my business.
Unfortunately, our backup was corrupted by a faulty tape drive.
We obtained the bit coins and paid the ransom.
We immediately received a key that unlocked our files.
The point is that you should always, always, have a backup of your critical data, and check it each day to ensure it really is readable.
Sorry. Good luck.
Unfortunately, our backup was corrupted by a faulty tape drive.
We obtained the bit coins and paid the ransom.
We immediately received a key that unlocked our files.
The point is that you should always, always, have a backup of your critical data, and check it each day to ensure it really is readable.
Sorry. Good luck.
Yeah and NEVER use a tape drive system for backup! Tape drives develop head clogs, get magnetized by the tape, and the tape itself becomes stretched and brittle and then the oxide flakes off, causing dropouts... All this is a perfect formula for disaster.
I have seen a couple dozen tape drive backup systems fail over the years. Despite it happening over and over and over again, our IT people kept buying tape backup systems until the IT Manager was fired! They SUCK.
You need a hard drive backup system that is kept OFFLINE between backups. I'd burn multiple DVDs of important images, too.
OH, and consider getting a Mac. They are a LOT safer. You can still be fooled by trojan horse malware, but you won't get actual viruses. I've been using both platforms since 1985, and NEVER had an issue with a Mac, other than a MS Word macro virus back in 1998, before we learned to lock our Normal.dot files. My PCs have been attacked several times. I now run enough anti-crap software in Windows that it's hard to do real work on the PC.
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