vail nebula
Oct 1, 2015 08:35:49 #
Thank you DL 15 minute image 90 minutes to process Hats off to those who image for hours and process for days.
Oct 1, 2015 09:11:13 #
CraigFair wrote:
OK. Clear skies are not my problem, not where I live. Dead mount is a large problem.Oh, it is a 656nm filter that's super for all the Nebulas. Get busy man as soon as we get some clear skies in So Cal.
Oct 1, 2015 09:24:12 #
SonnyE wrote:
:-( DAMNClear skies are not my problem, not where I live. Dead mount is a large problem.
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Oct 1, 2015 09:37:34 #
astroturf wrote:
Uhh, yeah. I said that, and a few more expletives. But worse is trying to get the company off it's butt.:-( DAMN
Oct 1, 2015 19:28:26 #
SonnyE wrote:
I read elsewhere you got a ticket to get it shipped??? Or did you take it to Celestron???Uhh, yeah. I said that, and a few more expletives. But worse is trying to get the company off it's butt.
Oct 3, 2015 10:15:47 #
Oct 3, 2015 12:35:07 #
CraigFair wrote:
After I sent another email two days of no hearing anything later,I read elsewhere you got a ticket to get it shipped??? Or did you take it to Celestron???
Elena fired off a bunch of replies, a shipping label, Et Al...
In an 11 minute period fully an hour and a half after they were "Closed".
Thursday morning at 10:00, I delivered it to the UPS Store.
The mount was in their hands as of 09:50 Friday (10-02-15).
And I sent an email to let them know that I know it is there. Which was confirmed.
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Oct 3, 2015 14:36:22 #
SonnyE wrote:
Keep on them Sonny it sounds like that's the only way to get your way.After I sent another email two days of no hearing anything later,
Elena fired off a bunch of replies, a shipping label, Et Al...
In an 11 minute period fully an hour and a half after they were "Closed".
Thursday morning at 10:00, I delivered it to the UPS Store.
The mount was in their hands as of 09:50 Friday (10-02-15).
And I sent an email to let them know that I know it is there. Which was confirmed.
Elena fired off a bunch of replies, a shipping label, Et Al...
In an 11 minute period fully an hour and a half after they were "Closed".
Thursday morning at 10:00, I delivered it to the UPS Store.
The mount was in their hands as of 09:50 Friday (10-02-15).
And I sent an email to let them know that I know it is there. Which was confirmed.
Oct 3, 2015 14:53:27 #
CraigFair wrote:
If you reach the LAST RESORT.Keep on them Sonny it sounds like that's the only way to get your way.
Let me share a personal experience...it may help you now or in the future but in my case, the squeaky wheel did get the grease. My Drobo (hard drive) failed. After attempts to get help from Drobo ended at a dead end, I searched their TWEET site and begin tweeting my frustrations @drobo. After a dozen tweets over two days I got a call from Drobo asking me if they could help and a promise they get things right - but to please backoff of the tweets. I got their undivided attention and help and ultimately got the Drobo fixed...quickly. After all was said and done, one of their marketing staff called me and ask if I could say (tweet) something nice about Drobo once they fixed it.
I have attached a screen shot of a few of the tweets. I don't have that many followers either. less than 1000......mostly photographers but Drobo knows that retweets can spread. I hope you don't have to use it....but should you find yourself at witts end......follow me on tweet (we should all stick together and follow each other) and if you should have a problem....let me know and I will retweet it. All of my followers will see your issue. You can also go to their facebook page and post your concern. The key is to be civil - concerned - frustrated - but nice.
Oct 3, 2015 14:58:11 #
Oct 3, 2015 15:14:38 #
nikonshooter wrote:
I told a boss that the squeaking wheel gets the grease.If you reach the LAST RESORT. br Let me share a pe... (show quote)
His reply was that the squeaking wheel gets replaced.
The A'hole. :lol:
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Oct 6, 2015 10:28:47 #
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