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Bad Nikon Public Relations!
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Jul 26, 2015 11:52:36   #
SharpShooter Loc: NorCal
 
ValliPride wrote:
NIKON SHAME ON YOU!!!! I went to Nikon.com last month, bought a lens that was defective. Called nikon, they were the worst!! The custurmer service Sucks. I called My credit card company, my Card cancelled the transaction,
I would Never buy with Nikon.com again. And I have been a loyal custurmer over 25 years. NIKON SHAME ON YOU!! Did you get the survey? (I just bought Sony to go along with the D810)


Are you sure you are not SS?? I'll bet Mac thinks so. !! :lol: :lol:
SS

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Jul 26, 2015 13:07:32   #
pego99
 
Your lucky they did not refuse the package without a RA#.

I love my Nikon stuff.

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Jul 26, 2015 15:30:15   #
Mark7829 Loc: Calfornia
 
Rongnongno wrote:
Actually I am unhappy only when I camp! I am too old to camp and prefer B&Bs by a long shot to anything else, including staying with family or friends.

As to be ornery? Yup.
Unhappy in general? Nope.

I am exactly where I am supposed to be.


Yes, and very much alone ... it is your preference... so why are you here?

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Jul 26, 2015 15:48:45   #
Gendarme Loc: Katy, TX
 
I wish he had just sent the lens to me. I really want that one.

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Jul 26, 2015 15:49:35   #
Mark7829 Loc: Calfornia
 
ozdude wrote:
Post some photographs and let us see how good you are.


That is a pretty childish comment. I have seen what you have posted. I am not sure you can make that challenge. Is the pot calling the kettle black?

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Jul 26, 2015 18:13:43   #
Reinaldokool Loc: San Rafael, CA
 
Mac wrote:
It's pretty surprising that Nikon singled you out for poor treatment. I have never had any problem with them.


Nor I. They've done well for me for more than 40 years.

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Jul 26, 2015 20:39:40   #
russraman Loc: New York City
 
I've purchased a ton 'o refurbished Nikon cameras and gear from nikonusa.com, and have never had a problem with them. The merchandise arrives quickly and always in excellent condition (although the gold lettering and markings on a 24-70mm f/2.8 seem a little too bronze-colored, but after saving over $550 versus a new one, how can I complain?) and post-purchase customer support is superb. Clearly a first-class operation.

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Jul 26, 2015 20:58:54   #
Kmgw9v Loc: Miami, Florida
 
The only problem I have experienced with Nikon lenses is that the prime 1.4's are too expensive.

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Jul 26, 2015 21:38:39   #
Mark7829 Loc: Calfornia
 
The only people who have a problem with Nikon seem to be those shooting with Canon. That is totally understandable. If you have a Canon, you have my sympathy.

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Jul 26, 2015 21:38:56   #
SharpShooter Loc: NorCal
 
Mark7829 wrote:

Is the pot calling the kettle black?


There are pots and kettles on the Hog?!?!
You're not insinuating that he walks with a slight gimp...., are you?!?!?! :lol: :lol:
SS

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Jul 26, 2015 21:41:00   #
47greyfox Loc: on the edge of the Colorado front range
 
TucsonCoyote wrote:
What an unhappy camper you are .....I say join the Canon crowd, you'd feel right at home there I would think ! :XD:


Hard topic to relate to for Canon shooters. We just call customer service and say "I'd like to make a return."

What's Nikon's reason for kissing you off?

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Jul 26, 2015 21:54:38   #
kavner58 Loc: Portland, Oregon
 
SuitcaseAl wrote:
Bought a refurbished lens from Nikon (35mm) and the quality
of photos were no better than the 18-105 kit lens that came with
the camera. Called Nikon to return it and they said if I opened the
box I owned the lens. Only could return if the lens was defective
and I would need a return authorization number.
I told them it was false advertising to tell people it took such great photos
or the lens was defective.
I called their bluff and sent it back anyway!
Told them I was finished with Nikon and I would buy from
others in the future like Fuji, Sony, Olympus, and Canon.
(They all make as good or if not better cameras as Nikon!)
Two weeks later got full refund.
My motto: Never take a no from someone who can
never give you a yes on anything!
Bought a refurbished lens from Nikon (35mm) and th... (show quote)


Enough, okay?
:thumbdown: :thumbdown:

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Jul 26, 2015 23:36:21   #
torchman310 Loc: Santa Clarita, Ca.
 
SuitcaseAl wrote:
Bought a refurbished lens from Nikon (35mm) and the quality
of photos were no better than the 18-105 kit lens that came with
the camera. Called Nikon to return it and they said if I opened the
box I owned the lens. Only could return if the lens was defective
and I would need a return authorization number.
I told them it was false advertising to tell people it took such great photos
or the lens was defective.
I called their bluff and sent it back anyway!
Told them I was finished with Nikon and I would buy from
others in the future like Fuji, Sony, Olympus, and Canon.
(They all make as good or if not better cameras as Nikon!)
Two weeks later got full refund.
My motto: Never take a no from someone who can
never give you a yes on anything!
Bought a refurbished lens from Nikon (35mm) and th... (show quote)


This is only one of a few reasons why I do Not buy Refurbished. I bought a refurbished Nikon FM for my son (before digital came around) and not too long after the 90 day warranty expired, the shutter died. I was told it would be too expensive to repair it. For that reason, I do not trust refurbs.

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Jul 27, 2015 05:18:59   #
mongoose777 Loc: Frisco Texas
 
ValliPride wrote:
NIKON SHAME ON YOU!!!! I went to Nikon.com last month, bought a lens that was defective. Called nikon, they were the worst!! The custurmer service Sucks. I called My credit card company, my Card cancelled the transaction,
I would Never buy with Nikon.com again. And I have been a loyal custurmer over 25 years. NIKON SHAME ON YOU!! Did you get the survey? (I just bought Sony to go along with the D810)


You are certainly entitled to your opinion, but to hear one make such bold negative statements in such a strong way as you are is subject to challange. I have bought more than $80k worth of Nikon gear for the past several years and have numerous colleagues who have spent several thousands on their own gear and have never had a problem with any of my gear, but perhaps I am buying pro gear and not amateur gear, so I can't speak for that.
I am surprised you had such a bad experience with Nikon as they have always been great with me if I ever had any issues, but Im sure you will eventually have the same problems with Sony or Canon in due time based on your complaints.

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Jul 27, 2015 05:30:32   #
mongoose777 Loc: Frisco Texas
 
Mark7829 wrote:
That is a pretty childish comment. I have seen what you have posted. I am not sure you can make that challenge. Is the pot calling the kettle black?


The best way to respond to that is to let me see exactly what and why the pictures are not of quality?
I too would like to see examples of images of what the problem could be and not that of a personal opinion while slamming a company. Ive have seen way too many issues with photographers out there who think they know what they are doing, only to find out they don't even know how to use their own gear, so the blame goes elsewhere instead of themselves. So, seeing examples will tell us a lot more about the problems instead of hearing someone bitch about why a company sucks. Theres always two sides of an argument, so its wise to know if it is not user error and not just the gear.

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