Ugly Hedgehog - Photography Forum
Home Active Topics Newest Pictures Search Login Register
Main Photography Discussion
Canon Lens: "Err 01"
Page <<first <prev 3 of 5 next> last>>
Apr 4, 2015 12:52:29   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
davidk2020 wrote:
So, the key to dealing with dishonesty is to lower yourself to the same level. Twisted indeed.


That was firmly expressed as tongue in cheek, and not meant as a serious proposal. We also do not know that that seller was being dishonest in any way. She may have sold the item in good faith but ignorance, but if it does not meet the specifics of the description then a full refund is appropriate and should be forthcoming.

Reply
Apr 4, 2015 13:08:59   #
amfoto1 Loc: San Jose, Calif. USA
 
With that lens causing 01 Err, which indicates a fault in the lens-to-camera communication, there are three main possibilities...

#1. Communication is interrupted by faulty lens-to-camera contacts. Cleaning the contacts, as you have already done, usually solves this. Do this with a few drops isopropyl alcohol on a clean, lint-free cloth.

Note: DO NOT use Q-tips, as the common household type of "cotton buds" tend to shed tiny threads that can get into and jam a camera's mechanisms. There are "optical" quality swabs that are safe to use, but cost much more than the usual household type. Some suggest, but I also don't recommend using a pencil eraser because the usual cause of problems is oils (finger oils, oil from camera mechanisms) on the contacts, and pencil erasers are made from vegetable oil. Also DO NOT use anything abrasive. The contacts are usually gold plated to prevent oxidization, but that plating is more easily damaged.

Also check the "pins" just inside the front of the camera, that correspond to the contacts on the rear of the lens. Those pins may need cleaning, too. And they are spring loaded to insure a good connection. Gently press each one to see if any of them appear "sticky".

#2. An actual fault within the lens is another possibility. A sticky aperture, failed motor for the AF or aperture driving mechanism, loose or broken wiring all are possibilities. These are well beyond most peoples' DIY repair capabilities, but there is at least thing you can check... The AF off/on switch. Operate it a few times. Most of the time those switches are self-cleaning. They can get oxidized inside just sitting, but operating them a few times often clears up any issues.

Most Tokina lenses I've seen have an unusual AF off/on switch, where you slide the focus ring forward or backward to enable, disable AF. But it should be similar, that you can get it to "self clean" the switch mechanism just by operating it.

Macro lenses in particular also sometimes have focus limiter switches. If so, I'd recommend operating that too... and make sure it's set to the correct range where you are trying to focus. Having one set in the wrong range will make focus problems.

#3. Finally, it's possible that an older third party lens is simply incompatible with a later camera model. Third party lens manufacturers do not license the technology from the camera manufacturer. They instead reverse engineer it. Because of this, if the camera manufacturer later changes how their cameras "talk to" the lens in some way, there is no guarantee of backward compatibility with a third party lens.

This was a common problem with Sigma lenses and Canon cameras a few years ago. There have been some issues with a few Tamron lenses and Canon cameras, too. Tokina has not had many problems I'm aware of and I couldn't find anything posted online about that specific lens on a 5DII in particular. Usually when there's an issue, someone posts about it somewhere online.

If there is a compatibility issue between Tokina 100mm macro lens of certain age and 5D Mark II, just trying the lens on another Canon might not tell you much. It may work on earlier... sometimes but more rarely even on later models... but just not "play well" with anything later or one or a few particular cameras.

For example, I have an old Sigma 24-75mm lens that works find on older Canon EOS-3 film and 10D digital cameras... but "locks up" any later Canon cameras with an Err 01, as soon as the camera attempts to autofocus the lens.

Possible future incompatibility issues is one of the risks of buying third party lenses and partly why they are often less expensive than OEM lenses.

The camera manufacturers are pretty good about making their own lenses fully compatible with old, current and future camera models... especially Canon. There are virtually no compatibility issues between any of the 100 million Canon EF lenses made to date and any of the EOS camera models offered over the past 25 years. An exception is the EF-S lenses, designed specifically for "crop sensor" cameras and not usable on old film cameras or any of the full frame or APS-H digital models.

Nikon doesn't do as well with this. They have tried to maintain at least a modicum of compatibility all the way back to the beginning of their SLR system around 1960, while Canon made a clean break going from the FL/FD mount to the EF/EOS mount in the late 1980s (that pissed a lot of Canon users off at the time). But Nikon's approach has resulted in a lot more compatibility issue "footnotes", both over the years and currently. There are extensive charts showing which Nikon lenses work on which Nikon cameras, and whether they are fully or only partially compatible... Not to mention third party lenses made to fit Nikon. In Nikon F mount there are non-AI, AI, AI-S, AF, AF-D and AF-S lenses... some of which work with some cameras but not with others, or only in some limited ways with others. Check out: http://www.nikonians.org/reviews?alias=nikon-slr-camera-and-lens-compatibility and http://www.kenrockwell.com/nikon/compatibility-lens.htm

You might want to consult those and other charts before purchasing more lenses.

Frankly, I don't envy you trying to switch back and forth using Canon and Nikon systems alongside each other.... having to learn the nuances of both. That's sort of like using a Mac and a PC on alternating days. But, back to your original problem with the 100mm Tokina on the 5DII:

It sounds as if you have pretty well ruled out #1... dirty/oily contacts (though you should check the pins on the camera, too). And, I don't find any evidence of #3... known incompatibility issues with that particular lens and camera.

So that leaves #2... some sort of mechanical or electronic failure of the lens itself. Try operating the AF on/off and/or focus limiter switches back an forth a number of times to see if that helps in any way. If so, great! If not, unless you are willing to spend money having the lens checked by a repair tech and have it fixed if needed, you're probably wise to try to return it to the seller. Don't let it sour you on Tokina lenses or Canon cameras though. Both can be very good (in fact, more than a few Nikon lenses are made for them by Tokina, it appears).

I don't think this problem necessarily reflects on the seller in the auction either (I've done thousands of auction transactions as both buyer and seller, and find the vast majority of people are quite honest). They may have bought the lens locally and simply have no means of testing it.... Or it might work fine on an older/different camera model they have. Hard to say. I always try to assume the best of people, until I see evidence otherwise. Anyway, I hope they will work with you either to return the lens for a refund or to refund you the cost of having it repaired.

Reply
Apr 4, 2015 13:24:32   #
burkphoto Loc: High Point, NC
 
Try removing both the main and clock batteries from your camera. Wait 30 minutes, then reinstall.

This clears out the system of any firmware glitches. I've seen it fix a MULTITUDE of Canon sins, especially Error 1 and 99 with third party lenses.

Be sure all the contact pins on the lens move freely, and that the contact ports on the camera are free of lint, grease, etc.

Reply
 
 
Apr 4, 2015 16:51:25   #
wolfiebear Loc: 10,200 elev. in the Rockies
 
RIGHT
Peterff wrote:
. . . We also do not know that that seller was being dishonest in any way. She may have sold the item in good faith but ignorance, but if it does not meet the specifics of the description then a full refund is appropriate and should be forthcoming.

Reply
Apr 4, 2015 16:53:31   #
wolfiebear Loc: 10,200 elev. in the Rockies
 
AH. . . kind of like jumping the MOBO and draining the cache on a computer.Thanks!
======
OH. . .where is the clock battery located?

burkphoto wrote:
Try removing both the main and clock batteries from your camera. Wait 30 minutes, then reinstall.

This clears out the system of any firmware glitches. I've seen it fix a MULTITUDE of Canon sins, especially Error 1 and 99 with third party lenses. . . . .

Reply
Apr 4, 2015 17:06:26   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
wolfiebear wrote:
AH. . . kind of like jumping the MOBO and draining the cache on a computer.Thanks!
======
OH. . .where is the clock battery located?


Check first. Some seem to have a simple button battery, like a CR1220. Others I believe (but am not certain) have a rechargeable battery that is not intended to be user serviceable....

Others, more informed than I? Any guidance based on real knowledge?

Reply
Apr 4, 2015 17:16:53   #
blackest Loc: Ireland
 
wolfiebear wrote:
AH. . . kind of like jumping the MOBO and draining the cache on a computer.Thanks!
======
OH. . .where is the clock battery located?


https://www.ifixit.com/Guide/Canon+EOS+5D+Mark+II+Clock+Battery+Replacement/31531

the mrk 3 is different it is the 5dII isn't it needs a philips screwdriver

Reply
 
 
Apr 4, 2015 17:23:21   #
burkphoto Loc: High Point, NC
 
wolfiebear wrote:
AH. . . kind of like jumping the MOBO and draining the cache on a computer.Thanks!
======
OH. . .where is the clock battery located?


Usually on the side of the main battery compartment, in a slide-out tray, on most midrange Canons. If more than a couple years old, at least pull it out and wipe it off. They tend to leak a bit. Consider replacing it if three years old. You will have to reset the clock.

Reply
Apr 4, 2015 17:42:29   #
Lou37 Loc: Long Island, N.Y.
 
A gentleman told you that you could check the lens with an old Canon film camera. You will only be able to check using an auto focus film camera The older film cameras used FD lens mounts which will not accept the auto focus mount unless you use an adapter, which is not a good idea. That is the reason I switched from Canon to Nikon as any Nikon lens can be used with any Nikon camera. The only thing you lose if you have an older camera is that you lose all the automatic features like auto focus, etc.

Reply
Apr 4, 2015 17:52:34   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Lou37 wrote:
A gentleman told you that you could check the lens with an old Canon film camera. You will only be able to check using an auto focus film camera The older film cameras used FD lens mounts which will not accept the auto focus mount unless you use an adapter, which is not a good idea. That is the reason I switched from Canon to Nikon as any Nikon lens can be used with any Nikon camera. The only thing you lose if you have an older camera is that you lose all the automatic features like auto focus, etc.
A gentleman told you that you could check the lens... (show quote)


A good response, thank you, but it is a lot more complicated than that on both Nikon and Canon unfortunately.....

the benefits of technology...., sigh....

Reply
Apr 4, 2015 18:15:22   #
alggomas Loc: Wales, United Kingdom.
 
I had the same problem with an "old" Tamron 17-35 for a full frame Canon film camera. It works fine with a Canon film camera.
I bought a Canon 500D, digital SLR. Would fire one shot and then Err 01 would come up. No amount of cleaning would help. It would fire if I took off camera and replaced! I wrote to Tamron and they said that the "old" Tamron lenses would not work on Canon non- full frame.

I now also have a Canon 6D and blow me the lens works all the time. It must be something to do with the 1.6 cropped frame system.

Reply
 
 
Apr 4, 2015 18:55:03   #
washy Loc: Dorset UK
 
wolfiebear wrote:
Carefully selecting which ones, I have purchased several USED lenses (all but one, from eBay) and am SUPER HAPPY with them. . . .
=========
However, I got a TOKINA 100 Macro 2.8 for my 5D yesterday afternoon and it took two shots and then I got "Err 01" messages after clicking the shutter button.

I tried gently cleaning the contacts with alcohol and Q-tip, to no avail. The first time I tried cleaning with just a soft cloth and nothing more, I got one more working shot, and then nothing. Tried making some shots at F-22. . .nothing

I have Googled the issue a bit, but was wondering if anybody here had something pertinent to add to this "Err 01" message.

I will likey use eBay to force a return of this lens, (seller posted "no returns) but would like to be sure I have explored all avenues first.

Thanks for any thoughts on this.
i Carefully selecting which ones, I have purchas... (show quote)


I purchased a very old Sigma lens that worked fine at a camera fair on two different bodies but when I got it home it took 5 images and up stepped err 01, only cost £5 so I ditched it, same thing happened with a 12 year old Canon 70-300 eventually same code and it never worked again. Contacts worn out or wire inside loose. Get your money back or another working lens, the one you have will never be right unless it is serviced and that could be expensive.

Reply
Apr 5, 2015 15:43:58   #
jimvanells Loc: Augusta, GA
 
I had the same problem with a Tokina wide angle zoom. I sent it in for repairs, while under warranty and they fixed it quickly and it work fine until I sold it several years later. I now buy Canon glass.

Jim Van Ells

Reply
Apr 5, 2015 22:09:38   #
wolfiebear Loc: 10,200 elev. in the Rockies
 
amfoto1 wrote:
Note: DO NOT use Q-tips, as the common household type of "cotton buds" tend to shed tiny threads that can get into and jam a camera's mechanisms. There are "optical" quality swabs that are safe to use . . .
Will get better Q-tips next time. Thanks!
amfoto1 wrote:
#2. An actual fault within the lens is another possibility. A sticky aperture . . . .
I found the aperture preview button on the CANON and it does not work with this lens but does with my other CANON lens. Bingo??
amfoto1 wrote:
Macro lenses in particular also sometimes have focus limiter switches. If so, I'd recommend operating that too... and make sure it's set to the correct range where you are trying to focus. Having one set in the wrong range will make focus problems.
Is it actually BAD for the lens, or does it just hinder operation? (This lens appears to focus nicely, from what I can tell)
amfoto1 wrote:
#3. Finally, it's possible that an older third party lens is simply incompatible with a later camera model.
Fully compatible with 5D Markii
amfoto1 wrote:
Possible future incompatibility issues is one of the risks of buying third party lenses and partly why they are often less expensive than OEM lenses.
It is partly for this reason, I have purchased 11 OEM lenses for my CANON and NIKON. This TOKINA I purchased based on very high recommendation by somebody who normally only shoots NIKON lenses. They said it is a must have even though it is a TOKINA. (Oh, and I also got that cool little $39 Palinar Preset lens for the NIKON which I just love)
amfoto1 wrote:
. . . .Check out: http://www.nikonians.org/reviews?alias=nikon-slr-camera-and-lens-compatibility and http://www.kenrockwell.com/nikon/compatibility-lens.htm
You might want to consult those and other charts before purchasing more lenses.

Used the second chart for each used NIKON lens that I have purchased. So far, so great! :mrgreen:
amfoto1 wrote:
Frankly, I don't envy you trying to switch back and forth using Canon and Nikon systems alongside each other.... having to learn the nuances of both.

No biggie. They are very similar. Besides, I've never been known to do things the easy way anyway. Seems that's the way I learn most things.
amfoto1 wrote:
That's sort of like using a Mac and a PC on alternating days.

Only no where nearly as painful as having to use a PC (Piece o' Crap), LOLOLOL. (shoot me now)
I used to do that all the time when I had to do vector graphics for PC users. I just ran WIndows on my MAC. (Bletch)
amfoto1 wrote:
. . . I always try to assume the best of people, until I see evidence otherwise.

Even then, give them a second chance. . but maybe not a third.
amfoto1 wrote:
. . . Anyway, I hope they will work with you either to return the lens for a refund or to refund you the cost of having it repaired.

I have not heard back since friday. Then again, it has been Easter.
Thanks for taking so much of your time to be so thorough in replying to my post.

Reply
Apr 8, 2015 00:36:53   #
rob s Loc: La Mesa, CA
 
Peterff wrote:
Glad to hear that! :)


:thumbup: :thumbup: :thumbup:

Reply
Page <<first <prev 3 of 5 next> last>>
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.
Main Photography Discussion
UglyHedgehog.com - Forum
Copyright 2011-2024 Ugly Hedgehog, Inc.