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nikon d750
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Jan 20, 2015 12:44:39   #
ptcanon3ti Loc: NJ
 
wsherman wrote:
Are any available now with the corrected firmware? If not any idea when they will be available? I'm waiting to get one.


Is this flare caused by a firmware problem? I thought it was an assembly/hardware problem.

My D750 has no issue by the way.

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Jan 20, 2015 13:45:29   #
tamalero Loc: Mexico
 
ViewPoint wrote:
Nikon D750

how can one be certain to buy this camera and know the "flare" problem has been fixed


The fixed units will have a black dot in the tripod ring hole.

ptcanon3ti wrote:
Is this flare caused by a firmware problem? I thought it was an assembly/hardware problem.

My D750 has no issue by the way.



correct, this is a AF module assembly problem.

Some people reporting (on DX forums) have said that Nikon is replacing the entire sensor-mirror box in the affected D750's.

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Jan 20, 2015 14:31:38   #
ptcanon3ti Loc: NJ
 
tamalero wrote:
correct, this is a AF module assembly problem.

Some people reporting (on DX forums) have said that Nikon is replacing the entire sensor-mirror box in the affected D750's.


It's good that Nikon has learned their lesson from the D600 disaster. I guess eventually I will send mine in just to be safe. But like I said I don't see any sign of the issue.... and I've tried to produce it.

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Jan 20, 2015 14:54:21   #
wsherman Loc: New York
 
Looked on line. B&H has the 750 on back order

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Jan 20, 2015 15:09:54   #
tamalero Loc: Mexico
 
wsherman wrote:
Looked on line. B&H has the 750 on back order


All retailers should show like that. They wont have stock until february.
Amazin infact removed most listings.

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Jan 20, 2015 19:11:48   #
Prairimages
 
ptcanon3ti wrote:
Is this flare caused by a firmware problem? I thought it was an assembly/hardware problem.

My D750 has no issue by the way.


No problems with mine, either. I just finished a two-day assignment--no hint of flare problems in bright back lighting situations. (Might always using lens hoods have something to do with it?)

So, Nikon can recall the D750s all they want--mine's staying right here with me.

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Jan 20, 2015 21:29:11   #
appcoop Loc: Boston, MA
 
ptcanon3ti wrote:
Is this flare caused by a firmware problem? I thought it was an assembly/hardware problem.

My D750 has no issue by the way.


I got my D750 when they first arrived along with a 14mm F2.8. I had some flare problems with both indoor and outside shots. Since the 14mm prime wasn't really a good fit for the use I needed it for, I returned it and got the 16-35 F4 instead. I've had no issues at all with the 16-35 after thousands of shots both indoors and out.
Didn't test it with any other faster glass though.

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Jan 20, 2015 22:33:24   #
ptcanon3ti Loc: NJ
 
Well - I went onto the Nikon web site and submitted my serial # and I'll be shipping my D750 back tomorrow. :/ I couldn't replicate the issue but I'm following the instructions I got after I sent my #

USA site:
https://support.nikonusa.com/app/D750/sn

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Jan 20, 2015 22:41:45   #
mcveed Loc: Kelowna, British Columbia (between trips)
 
ptcanon3ti wrote:
Well - I went onto the Nikon web site and submitted my serial # and I'll be shipping my D750 back tomorrow. :/ I couldn't replicate the issue but I'm following the instructions I got after I sent my #

USA site:
https://support.nikonusa.com/app/D750/sn

Nikon Canada is also addressing this issue. This is part of the text from a notice they sent in reply to a question:
"On December 29, 2014, we announced that we were looking into measures to address the issue reported by some users, namely that when photographing scenes in which an extremely bright light source, such as the sun or high-intensity lighting, is positioned near the top edge of the frame, flare with an unnatural shape sometimes occurs in images captured with the D750 digital SLR camera.
To correct this issue, Nikon will inspect and service, at no cost, the camera’s light-shielding components and adjust the AF sensor position. We plan to initiate this service at the end of January and will announce further details, including instructions for requesting servicing, shortly."

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Jan 20, 2015 22:43:58   #
ptcanon3ti Loc: NJ
 
I hope it's a quick turn around. I also asked them to clean my sensor...at my expense. :)

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Jan 20, 2015 22:52:53   #
jcboy3
 
ViewPoint wrote:
Nikon D750

how can one be certain to buy this camera and know the "flare" problem has been fixed


It doesn't seem to fall within a fixed serial number range. It's not clear how one will know if it has been fixed.

It's easy to demonstrate the problem when it exists. Using live view, point the camera so a bright light source is just above the center of the frame. If you have the problem, there will be a somewhat distinct horizontal banding. Rotate the camera 180 degrees and the banding disappears.

Mine has the problem, but I'm heading off for 2 months and will have to wait until I get back to send it in.

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Jan 21, 2015 00:57:40   #
MrT Loc: Gilbert, AZ
 
It is not a firmware problem. It is a reflection off of the autofocus sensor. It is going to take more than a software fix. Here is an article on it:
http://www.imaging-resource.com/news/2014/12/24/nikon-d750-flare-problems-heres-why-and-what-to-do-about-them-its-not-lens

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Jan 21, 2015 03:51:06   #
tamalero Loc: Mexico
 
jcboy3 wrote:
It doesn't seem to fall within a fixed serial number range. It's not clear how one will know if it has been fixed.


Check nikkonrumors.com
they clearly stated that ALL SERVICED AND FIXED D750s will have a BLACK DOT in the tripod socket.

Similar to the colored dot in the serviced D810's

SOURCE: http://nikonrumors.com/2015/01/20/nikon-issued-d750-service-advisory-for-the-reflectionflare-issue.aspx/

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Jan 21, 2015 14:26:39   #
Tracyv Loc: Del Mar, Ca
 
I purchased the D750 from Adorama on the 3rd. Received it on the 5th. It is a great Camera but has this issue shooting sunsets. Nikon is suppose to be coming up with a fix. I contacted them Monday they are supposed to let me know when there is a fix. I might have to send them the camera so they can adjust the mirror. Not to happy about this....

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Jan 21, 2015 20:11:28   #
pmackd Loc: Alameda CA
 
wsherman wrote:
Are any available now with the corrected firmware? If not any idea when they will be available? I'm waiting to get one.


It's not a firmware problem. If a camera has the issue it must be sent to Nikon to correct it.

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