Tango44 Loc: Kentucky

YES, I watched the video. You ignored my question...it was simple...DO SERVICE DOG RECIPIENTS RECEIVE IDS? That was all I was asking.

Bill Houghton Loc: New York area

I watched the video, and also know that if ignorance of the law is not an excuse. How a person a looks has nothing to do with the a handicap and his or her reason for having a service animal. There can be many unforeseen reasons, and none of them are your or my business. If the are properly papered, should have been the only concern of the hotel owner.

dljen Loc: Central PA

I know that! What's with these people posting in this thread? Can't you read or just don't you? I know that people can have problems without showing it outwardly and also know it's none of our business.

It didn't say he showed any papers at all. He just announced he had a service dog outside waiting in his truck when he saw that no dogs were allowed. She followed the orders given her.

BatManPete Loc: Way Up North!

Court's outta give Bina Patel 3 weeks duty at the local dog shelter. . . . cleaning kennels and feeding.

What a "thick" skulled "smuck."

Tango44 Loc: Kentucky

Thank you Bill! :thumbup:

Bill Houghton Loc: New York area

First off, the counter person called the owner (manager). It was the manager who called the Police telling him he was an american criminal.

Being in the hotel business I know they have to deal with ADA almost every day, from parking spaces, counter heights for wheel chairs, door openings, required to have so many rooms for the handicapped, and they do have special room requirements like toilet height, turning room for a wheel chair, grips and bars for when in shower and around the toilet.

As the manager not having been trained and not taking the time to train her staff she is neglectful in that she should have known that all service animals are certified and should have asked for the certification. She couldn't see the animal over the phone. And if that animal was in the truck, or some place else is a lame excuses for not knowing her job.

Case in point, my wife needs a service animal, I go into hotel to get a room, my wife stays with the animal in the car. I am refused a room according to you because the animal is not with me and as you mentioned I look like I don't need one.

Think about it.

jerryc41 Loc: Catskill Mts of NY

No pets is one thing, but a service dog is entirely different, and this person obviously did not know the law.

As a matter of fact, a local post office allows only seeing eye dogs in their lobby. No people, no cats, no birds. :D

Glenford, NY Post Office

dljen Loc: Central PA

I have thought about it. A physically fit *looking* male goes into a motel, asks for a room and notices a sign saying no dogs were allowed. He then tells the clerk that he has a service dog and she says no dogs allowed. She calls the manager and he/she says no dogs allowed. Neither the clerk or manager was aware of the law. I know they were in the wrong, but he was in the wrong too. They weren't aware of the law and should have been but he didn't offer any proof that I saw.

Bill Houghton Loc: New York area

Thats the primary reason I only use Amazon PRIME now. LOL

balticvid Loc: Queens now NJ

Did this incident actually go to court?
If so, What was the outcome?

Bill Houghton Loc: New York area

When the Police are called, by owner claiming of have a AMERICAN criminal in her lobby what does that tell you , that surpasses an opportunity to show proof of any kind. At least to her. I just glad the police took him to a Hotel where he was treated properly. And she the Manager was cited as she should have been and the courts will handle it as they should. even if they chose to do nothing, she still has the aggravation and expense of going threw the due process of the law.

jerryc41 Loc: Catskill Mts of NY

It's the same with many people who have handicap parking permits. They look okay, but we don't know their medical history. Judging people by their appearance is never a safe bet.

sye Loc: The Old Dominion Near DC

Yes -- He did say that he had papers as he was recording on his phone, but she didn't bother to ask for or look at them.

Bill Houghton Loc: New York area

She was to busy calling 911 properly. Actually he was most likely better off. I can feel the bed bugs biting my rosy red checks now. Feeling the mattress move beneath me as I sleep. LOL

Hotel review: http://www.booking.com/hotel/us/seventeenseventeen-northatlantic-daytonabeach.html#tab-reviews

TedPaul Loc: Madison, MS

Samurazi a, there are service dogs and therapy dogs. I had 2 dogs accepted as therapy dogs. The training for a therapy dog is not even a hint of a service dog. Purpose of a therapy dog is to go into a hospital and entertain- socialize with patients. A lot of patients look forward to the visits. Hospitals also publish a wish to have such dogs visit.upon completion of requisite training , a dog is provided with a medallion and jacket, but he is not a service dog. I travelled with my dog(standard poodle). We stayed at a fancy hotel in Houston, when calling in our reservation, they would ask if Mr. Zeus would be coming. I never represented him as a service animal. Zeus seemed to know he was welcomed.